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    • i would suggest that you stick to researching on here only. use our search top right for say CTAX or liability order.   you seriously have some wild theories, but those are understandable.   as i have said, there won't be a court hearing you need nor would that help you at all nor are expected to attend, it's not like that, it's merely a rubberstamp exercise .   there is no right of forced entry for bailiffs collecting CTAX debts. the bailiff process is one of a letter which will be entitled Notice of enforcement, this gives you 7 days to pay the sum it outlines with an associated fee of £75 for it being sent. the 2nd step will be a visit, you have no legal remit to engage with them at all, i i would not do so under any circumstances, that visit will add a further £235 fee those are the only things a bailiff can do. the most they can charge is a total of £310.   police do not ever get involved in civil matters like CTAX debt. not sure where you ever got that idea from.   its saturday now so use the W/end wisely, get reading up HERE ONLY it might well pay you on monday to go RING the council CTAX dept and plead poverty etc etc. it might also pay you to find the email address or even better phone number of your local MP and get him involved. they can do wonders.   dx 
    • NPAP see here: VCS Spycar PCN PAPLOC now Claimform - no stopping - London Southend Airport ***Claim Dismissed*** - Page 7 - Private Land Parking Enforcement - Consumer Action Group
    • Hi Stu and dx1000uk,   I have done the online assessment and as I suspected I already receive the maximum benefits available to me.   Yes I was referring to the fact that some times I know that non-payment of council tax can lead to imprisonment so thanks for clarifying.   let's say I can't make their demands for payment and they do send bailiffs in, I assume these are the type of bailiffs I can just not let in and then after a certain amount of attempts they give up right? does the council then not send the police round? This is what I can't work out and worries me.   The council already know that I am struggling and can't make the payments but when do I get my chance to tell a court or the police that it's not that I don't want to pay but that I can't pay?    Walshy
    • Hi Stu and dx1000uk,   I have done the online assessment and as I suspected I already receive the maximum benefits available ot me. Yes I was referring to the fact that some times I know that non-payment of council tax can lead to imprisonment so thanks for clarifying. But let's say I can't make their demands for payment and they do send bailiffs in, I assume these are the type of bailiffs I can just not let in and then after a certain amount of attempts they give up right? But does the council then not send the police round? This is what I can't work out and worries me. The council already know that I am struggling and can't make the payments but when do I get my chance to tell a court or the police that it's not that I don't want to pay but that I can't pay?    Walshy
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T-Mobile saying phone is water damaged.


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Afternoon,

 

My girlfriend recently took her phone back to T-Mobile for the third time as it repeatedly turned itself off and eventually stopped working. It never worked properly from the time she had it in May but T-Mobile were always insistant on repairing rather than replacing.

 

When the phone eventually packed up she took it to T-Mobile who sent it away for repair. It arrived back this week, and they say they cannot fix it as it has been water damaged. This just seems like a big cop out to me, as the phone has never been near water, isnt used in an abnormally steamy or humid environment and has been pretty well cared for.

 

The fact that was never right in the first place makes me think they are trying to get out of thier obligations.

 

They say it could caused by being kept in a pocket, used on foggy morning, left in the kitchen while cooking takes places. Well what a load of rubbish, how many people do all of the above without problems?

 

She has around 12 months of the contract remaining, and the only option T-Mobile have offered is to sel her another phone. There is something does not seem quite right about this. Any one any ideas where to go with this?

 

If it helps the phone is Sony Ericsson W880i.

 

Thanks in advance.

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Take the battery out of the phone, underneath where it was next to the connecting pins you should see a white piece of litmus paper. This paper reacts to water. If the paper is white then it hasn't been in contact with water. If it's pink or has pink blotches then this is no good and is probably the reason that they refused repair.

 

As to how it happened? Well, i guess that T-Mobile can only speculate about that, it wasn't them that was using your phone.

 

What you can do? Check the litmus paper, if it is white then i would contact T-Mobile to challenge their refusal to repair and explain that the litmus paper is still white. If it's not white, then maybe contact T-Mobile to explain that the phone has water damage and do they offer any form of emergency insurance which covers damaged equipment? There would be some fees i'd imagine but wouldn't be too much i reckon.

 

Final option is to contact the manufacturer directly as you will have a warrenty with them too (2 years i think for Sony Ericssons) and explain about the water damage and if they can repair it or provide a solution.

 

Hope it all works out for you!

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Thanks for the reply. I have looked at the white paper on both the battery and the phone itself. Both are as white as white.

 

From viewing other forums it seems that this maybe a bit of an issue with Sony Ericssons in general.

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Thanks for the reply. I have looked at the white paper on both the battery and the phone itself. Both are as white as white.

 

From viewing other forums it seems that this maybe a bit of an issue with Sony Ericssons in general.

Write to them saying you have heard that this a common fault with this make and model and you want a replacement

If they cant prove that it was water damaged they have to replace it

Quote SOGA, the phone is obviously not fit for the purpose that it was sold for

I QUESTION THEREFORE I AM!! [sIGPIC][/sIGPIC]

 

Unfortunately i'm not an expert in any given field legally and my advice and that of the Consumer Action Group and the Bank Action Group is given without prejudice and without liability so please if in any doubt whatsoever seek help from an insured qualified professional. Contents of my posts are purely my own personal opinions and not condoned or endorsed in any way, shape or form by CAG. Thank you! :p

 

 

I have been smoke-free for 4yrs

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  • 3 months later...

Hi i had the same problem!!

 

you need to update the software and it should start up again.

 

my phone has been doing this a few times now which is quite annoying ..

i think its just sony ericssons :S ..

my phone kept turning off and on again ..and then it just wouldnt start up..the battery was full so it couldnt have been the battery.

Sony ericsson arent much of a help either compared to tmobile...

 

so i thought let me download the new software for the phone and it worked!!

 

try it out :D ..hope it works for you!!

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