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    • Thanks guys. Received a letter today from Resolvecall to say that I have been removed from their files and my account has been closed, it continues to say that I maybe contacted in future by Intrum or another debt collection agency. Do you think it’s worth finding Itrums address and sending them the same letter? Thanks in advance 
    • He is still trading.   I won't get anything out of it, no.  But is that the point?  Not charging it means the Govt misses out on important revenue 
    • for whatever reason, if you did not get the original PCN on the car/by hand nor in the post before things escalated you need to appeal using the correct forms, not a soft appeal to the issuing council Which forms to use for which offence pe2/3 & te7/9 - Local Authority Parking and Traffic Offences - Consumer Action Group  
    • as this situation has now come up again for you, how confident are you that if you get on the straight and narrow with having a respite of 60days (Options for dealing with your debts: Breathing Space (Debt Respite Scheme) - GOV.UK (www.gov.uk)... would you then be able to resume ok? if not quite honestly, the very best thing you can do is to get ALL your debts defaulted by the issuance of and the registering of a Default Notice from each creditor. this is done by stopping ALL PAYMENTS, it wont hurt you short term, esp as all the debts are still with the Original Creditors. this of course will kill credit for 6yrs, but, will cause the debts to vanish from your file (paid or not, paying or not) on the DN's 6th B'day, but of course that wont mean the debts are not still owed, legally, just your file will be clear of them all. if you read a good 10-20 of the stories in this very same forum you found to start yours, you'll soon get the idea behind the advice given. as for things like IVA/BK etc NEVER EVER do those, that secures unsecured debt. just contact one of the free DMP providers and get breathing space implemented, that gives you a 60 day buffer to firm up your future actions. but DO NOT enter into a DMP, do one yourself. they can be a bit pushy, but simply insist you just want breathing space invoked, i would only be giving them enough info to achieve BS too, don't give them anything you don't need too, they are funded by the banks and debt collectors and can sometimes be over intrusive and nosy wanting info that is better not revealed. dx    
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Posting in this Forum and A-Z of Motoring Terms


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  • 5 years later...

With thanks to DragonFly1967 for the ideas for this list, here are some abbreviations that are frequently used on the private parking forum.

If needed, the lists can be expanded upon.

HB

ANPR - Automatic number plate recognition.

AOS - Approved Operator Scheme

ATA - Accredited Trade Association. In order to request vehicle keeper details private parking companies must be a member of an ATA and abide by its code of practice. ATA members must also cater for disputed cases to be referred to an independent appeals process. The BPA and the IPC are the two parking related ATAs.

BPA - British Parking Association. One of the two "members clubs" for PPC's.

CoP - Code(s) of Practice.

CPR 31.14 - A request you send to the solicitors if you get a court Claim

DR+ - Debt Recovery Plus, a debt collector used by some private parking companies. AKA Daft Recovery + a Desperate Collection Agency

DVLA - Driver and Vehicle Licensing Agency, Swansea

GDPR - The General Data Protection Regulation implemented by the Data Protection Act 2018

GPEOL - Genuine pre-estimate of loss.

IAS - Independent Appeals Service (run by the IPC)

IPC - International Parking Community (Previously known as the "Independent Parking Committee") the other "members club". Formed in part because some of the PPC's didn't like the way that the BPA run POPLA was always working against them.

LBA or LBC or LOC - Letter Before Action or Letter Before Claim or Letter Of Claim(respectively)

LiP - Litigant in Person [layman]

LPS - London Parking Solutions or Local Parking Security

MNPR - Manual number plate recognition.

NtD - Notice To Driver (Windscreen Ticket)

NtK - Notice to Keeper

OPS - One Parking Solutions

P&D - Pay and Display

PAPLOC - Pre-action protocol/ letter of claim

PE - Parking Eye

POC - Particulars Of Claim

POFA 2012 or simply POFA - Protection Of Freedoms Act 2012. ( Specifically schedule 4 for keeper liability. Link)

POPLA - Parking On Private Land Appeals. An "independent" appeals service. Although having used quotation marks, in fairness it has to be said that they do tend to allow a lot of appeals in favour of the motorist. Run by the BPA.

POPLA Code - Is the code that you need in order to lodge your appeal with them.

PPC - Private Parking Compan(y/ies)

PWE - Is Parking With(out) Ease

RK - Registered Keeper

UKPCM - UK Car Park Management

VRN - Vehicle Registration Number

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