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Best Means to get Deposit back from Estate Agency

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Hi All,

 

I have something of a small problem at the moment, but I have a suspicion that it might start to become a large one so I would appreciate some advice on what the best course of action should be, at this stage.

 

I was in a rented property for about 18months from Apr-07, but deposit was paid pre 7th April so am not covered by TDS. The deposit of £2400 was paid to the agency and retained by them as independent adjuticators.

 

Over the course of the 18th months my partner and I enjoyed a good relationship with the landlord. The only blight on our stay was a burst pipe from another flat which caused considerable damage to the bathroom and upstairs wooden floor. After enduring repair work to the bathroom, my partner and I elected to exercise our 18th month break clause and moved out. It is my understanding that the insurance (presumably from the flat which caused the damage) was covering the cost of repairs plus lost rent to the landlord.

 

Upon departure, my partner spoke to the landlord who agreed verbally that he wouldn't be charging us any deposit deduction since we had been very patient reasonable tenants, he knew we had kept the place in good state (we had a weekly cleaner) and declined our offer to pay for a cleaner to come in after the repairs to the floor had been made. We didn't feel that it made sense to throughly clean the place when workmen were about to descend. For all intents and purposes, the landlord has been trustworthy througout the course of our tenancy.

 

Now, my problem is that one month after leaving the property, there is no sign of our deposit being returned from the letting agency. I know that they would require the go ahead from the landlord to release the money, but I have a strong suspicion that this particular agency (which is a known name) has some cash flow issues as well as having an exceedingly bad reputation for making unnecessarily expensive deduction to deposit for things like cleaning. What do you think the best course of action would be now? If the letting agency goes into liquidation is my deposit protected, or will I just be at the end of a line of other creditors?

 

Any thoughts would be appreciated

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Hi All,

 

I have something of a small problem at the moment, but I have a suspicion that it might start to become a large one so I would appreciate some advice on what the best course of action should be, at this stage.

 

I was in a rented property for about 18months from Apr-07, but deposit was paid pre 7th April so am not covered by TDS. The deposit of £2400 was paid to the agency and retained by them as independent adjuticators.

 

Over the course of the 18th months my partner and I enjoyed a good relationship with the landlord. The only blight on our stay was a burst pipe from another flat which caused considerable damage to the bathroom and upstairs wooden floor. After enduring repair work to the bathroom, my partner and I elected to exercise our 18th month break clause and moved out. It is my understanding that the insurance (presumably from the flat which caused the damage) was covering the cost of repairs plus lost rent to the landlord.

 

Upon departure, my partner spoke to the landlord who agreed verbally that he wouldn't be charging us any deposit deduction since we had been very patient reasonable tenants, he knew we had kept the place in good state (we had a weekly cleaner) and declined our offer to pay for a cleaner to come in after the repairs to the floor had been made. We didn't feel that it made sense to throughly clean the place when workmen were about to descend. For all intents and purposes, the landlord has been trustworthy througout the course of our tenancy.

 

Now, my problem is that one month after leaving the property, there is no sign of our deposit being returned from the letting agency. I know that they would require the go ahead from the landlord to release the money, but I have a strong suspicion that this particular agency (which is a known name) has some cash flow issues as well as having an exceedingly bad reputation for making unnecessarily expensive deduction to deposit for things like cleaning. What do you think the best course of action would be now? If the letting agency goes into liquidation is my deposit protected, or will I just be at the end of a line of other creditors?

 

Any thoughts would be appreciated

 

Have you actually written to the letting agency requesting return of the deposit?

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Tell your landlord your concerns. If the letting agent goes under he is still responsible for returning your deposit.

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Thanks for your replies.

 

Upon departure from the property we completed a form with bank details to return the deposit to and sent this by fax, phoning to confirm that the fax had been received.

 

Today my partner contacted the landlord and the letting agency. The landlord requested that we email him the wording that we want sent to the agency and he will do this to ensure that teh deposit is released.

 

I will up-date when I hear anything

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