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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • unclebulgaria67
      Extra headrest: Do I have to declare this safety mod?

      By unclebulgaria67 · Posted

      Agree it is not a modification that needs to be disclosed to Insurers as changing the seats has not changed the risk.  
    • honeybee13
      Should we trust Sunak or the next PM to fix the Country's problems? (title revised 24/10/22)

      By honeybee13 · Posted

      Frpm David Frost and Robert Jenrick: 'Conservatives must show we respect the votes in 2016 and 2019 and not give the Opposition the chance to undo the benefits of leaving the EU'   Sweep away the Brexit gloom – or Labour will unravel a huge gain ARCHIVE.PH archived 22 Apr 2024 05:47:50 UTC  
    • Crazy Lou
      Dangerous non complete install Bt left us terminating our contract asking us £545 we haven’t terminated non one wil talk

      By Crazy Lou · Posted

      Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • Kyosanto
      Ryanair are delaying paying out the compensation for a delayed flight

      By Kyosanto · Posted

      There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
    • NewsBot
      Coach: US sues to block its parent merger with Michael Kors owner

      By NewsBot · Posted

      The US competition watchdog has taken legal action to stop Tapestry's $8.5bn takeover of rival Capri.View the full article

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      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

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Patma

By Patma
in General Consumer Issues

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Annoying Twit

Annoying Twit

Posted
Posted
Release of information from DVLA records : Directgov - Motoring

I just discovered that LD have sent enquiries to the DVLA shortly after a particular car drove by Fred's home.

I've checked the DVLA's list of when it's proper to reveal the information and they've no right to obtain it as far as I can see, so a request to the DVLA will be sent tomorrow for a copy of the V888 form

 

Sections 4 & 5 from the V888 form.

 

What information you want and why.

 

How you intend to use the information.

 

This could be very interesting.

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Toulose LeDebt

Toulose LeDebt

Posted
Posted
The SRA have already had two dossiers from us and a further update is going any day now.

You never said a truer word, Natalie about the Grisham novel comparison. Think the Firm as far as the costings go.:roll:

 

48 minutes to watch a 5 minute long video, then they charged to watch it again later, 24 minutes to read a four sentence letter, 12 minutes to 'Dash for cash' on a day when no other work was done on the case, just for starters and if I'm not mistaken more than a few double entries. All charged handsomely at £1.50 per minute.

 

'Want to talk to real solicitors in your area just dial 0898 ............'

 

All calls to this service are charged at £1.50 per minute.

You have the right to food money.

If you don't mind a little investigation, humiliation, and if you cross your fingers rehabilitation..............

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Toulose LeDebt

Toulose LeDebt

Posted
Posted
Have you noticed they don't charge for time spent viewing this thread. It must be purely for pleasure! That's so sweet of them.:p

 

But look at what they charge for the ensuing flurry of urgent 'phone calls and emails every time we post anything 'unhelpful'. That's where they make their money.

 

Well would make their money if this wasn't a small claims hearing and they can persuade the judge to ignore their offences under CPR. :-|

 

 

 

(Oh and they'd have to win first too).

You have the right to food money.

If you don't mind a little investigation, humiliation, and if you cross your fingers rehabilitation..............

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Bookworm

Bookworm

Posted
Posted

I know you have nothing to fear from that lot, but just to be awkward, I would ask Admin to change the permissions on this thread so that (like the Library templates), only registered users can access it. No more guests. Ok, so "they" would then have to register, but I think maybe avid watchers would soon spot a pattern of... :razz:

 

Like I said, no massively obstructive, but I believe in being as awkward as possible at all times in cases like these. :-D

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Annoying Twit

Annoying Twit

Posted
Posted
I know you have nothing to fear from that lot, but just to be awkward, I would ask Admin to change the permissions on this thread so that (like the Library templates), only registered users can access it. No more guests. Ok, so "they" would then have to register, but I think maybe avid watchers would soon spot a pattern of... :razz:

 

Like I said, no massively obstructive, but I believe in being as awkward as possible at all times in cases like these. :-D

 

I think that's a good idea.

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labrat

labrat

Posted
Posted

would recomend, p.s. if the registration takes ip address it takes very little work to translate that into a name, i.e. a ping traceroute on mine comes up cpc3-mfld12-0-0-cust798.nott.cable.ntl.com

 

which gives town, customer, local exchange, and isp

 

im sure it could be determined for certain if people are from the lawyers office rather than making possibly false assumptions

 

for example the same traceroute on the forums tells me that its hosted by bytemark...

Please note:

 

  • I am employed in the IT sector of a high street retail chain but am not posting in any official capacity,so therefore any comments,suggestions or opinions are expressly personal ones and should not be viewed as an endorsement or with agreement of any company.
  • i am not legal trained in any form.
  • I have many experiences in life and do often use these in my posts

if ive been helpful kick my scales, if ive been unhelpful kick the scales of the person more helpful :eek:

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foolishgirl

foolishgirl

Posted
Posted

Admin does that check on suspicious activity labrat but sometimes these 'guests' get clever - or think they do ;)

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Patma

Patma

Posted
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Posted
I know you have nothing to fear from that lot, but just to be awkward, I would ask Admin to change the permissions on this thread so that (like the Library templates), only registered users can access it. No more guests. Ok, so "they" would then have to register, but I think maybe avid watchers would soon spot a pattern of... :razz:

 

Like I said, no massively obstructive, but I believe in being as awkward as possible at all times in cases like these. :-D

Sounds a good idea to me too. That way they'd have to come out of the woodwork if they want to see what's happening.:D

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Yorky2008

Yorky2008

Posted
Posted

Some good news since I last checked this thread yesterday! They probably didnt expect this level of resistance to their claim so are panickingn ow and pulling out every trick in the book - including hiring of PIs!

 

You have got them on the run Patma, they didnt expect you to stand up against the big boys, but then the saying goes....How do you eat an elephant...one slice at a time... :) And you have certainly carved a few slices off PCAD!

 

Yorky.

 

P.S. cant stand cricket so the Yorkshire branch can stay open 24/7...except when SBK on :o)

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Alphageek

Alphageek

Posted
Posted
48 minutes to watch a 5 minute long video, then they charged to watch it again later, 24 minutes to read a four sentence letter

 

Excited children wanting to watch re-runs of cBeebies and reading lessons. Is this really billable work? ;)

The REAL Axis of evil: Banks, Credit Card Companies & Credit Reference Agencies.

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heliosfa

heliosfa

Posted
Posted

Oh dear oh dear, this thread has progressed alot since I last read it!

 

Good luck Patma and Fred, it seems that TLD and the others are doing a bang up job in helping you!

 

I don't think that PCAD et al. knew what they were getting into!

 

H

 

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buxie34

buxie34

Posted
Posted

Oh my goodness.. I stumbled across this Fred (thread.. sorry..couldn't resist the pun there) hours ago and I've been transfixed from the very first page. Well done caggers, this has been a brilliant read and although I don't understand a lot of the legal jargon.. I'm sure that this will end as a victory for Fred and the caggers. I look forwards to the outcome and hope the media can then cover this case to protect any other innocent people and bring this forum to the attention of other people who may need assistance from you experts in the future.

Superb!!!!!

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