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    • Hello Caggers,   I've been trying for years to get an old EE account wiped off my credit file. It was opened in 2013 and almost immediately defaulted but was shown as "Payment Arrangement" ever since. I contacted EE by telephone in 2022 and was advised it had not been wiped because therte was still £69 owing, so I paid it and thought it would correct once the CRA's updated their reporting cycle.   However, it has still not been removed. I made a formal complaint on 27/03/2024 and have had contact with the executive team who advised that  "EE account 106985089 has now been deleted from the Credit File as it failed to close as it was reporting the payment arrangement set up despite, as advised this failing which should have resulted in a further default showing.  Please be advised the deletions we have completed take 24 hours to update if a paid service is used to view the Credit File. If the customer uses one of the free services to view the Credit File, the recordings update in 24 hours but the changes can take up to 30 days to be visible on a new copy of the Credit File. I have requested compensation and been advised by EE that another team are looking into this. That was almost 2 weeks ago and there has been no contact since, despite me chasing it. I do not want to go to court and would rather settle this amicably. However,I have been advised that I might have a claim for aggravated damages due to the length of time the incorrect reporting has been on my file and the fact that I told EE about this issue and paid the demanded outstanding amount of £69 almost 18 months ago. Should I just wait for EE to reply or should I start building my case against them? Is their statement admissible as evidence of their blame or do I need to dig a bit more? I made a DSAR which was initially rejected as having no data found yet. I trawled my e-mails from 2013 and found the account number and mobile number, so I'm now awaiting the result of my 2nd attempt at DSAR. I have very little in the way of proof of actual loss except a mortgage refusal e-mail from HBOS in 2015. I have also had high interest loans and credit over the last 10 years but again cannot directly attribute this to this one specific error. There were other items on my credit file that could also have contributed to a low credit score too and I'm not out to cash in on anything. I want to make sure I don't end up shooting myself in the foot for any obvious reason and would appreciate any help from anyone who has had similar experience with breaches of DPA.
    • Noted. Keep an eye on the other threads here including the update a few hours back by Rob Carr.
    • dont need statements. nor std info sheets. EVERTHING else  dx
    • they have 6mts else it dies. ................. BUT yet again today you've posted on someone else's thread posts now moved here. please keep to your OWN THREAD!! now to date you've not bothered to reply to our questions so we CAN help you.    
    • Update: tfl is taking me to court I'm trying to get an ooc claim from them but they have not been replying to my emails. 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi - latest on my car finance with Advantage. They have restored their claim in court. They have engaged a solicitor who is threatening me with £20 k legal costs. They have asked to take the case out small claims and into multi-track. I have no legal representative. I am currently waiting for the court listing information having submitted a defence but have not had any allocation questionnaire, which I thought I should get if they were re-starting their claim against me.?

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Hi - been dealing with the blown sockets and 14 page document for the FOS but, back to it. Yes, W, I know this will expose me to huge costs if the DJ allows the track move. Had a hearing in May when they restored their claim and at the same hearing asked for the removal from small claims. I jumped up and down a lot and the DJ said he would give me two weeks to amend my original defence and then look at it all, and send out allocation questionnaires. Have just spoken to the court and the file is with the DJ now. Looks like there might be nothing further I can do if they already allow the move but, this will not stop me defending myself and ensuring the court sees what they have been up to. So, no news re allocation yet. thanks.

Edited by iconoclash
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  • 2 weeks later...

hi - just letting you all know where things are now, the car finance company's solicitor is intimidating me with their letters, the lender is refusing to supply the underwriting sheet so that i can get the commission stripped out of the credit and agree what i do really owe, if anything given that i did not individually negotiate anything ever on this deal, their non-disclosure of total charge for credit for product sold and if they do take me for £20,000 I will be shouting it from the rooftops before I jump!. Maybe go back to Channel 4 news - for those of you who remember the HSBC managed loans debacle and that interview I did with them.

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Who's the expert on default notices? - I've been reading about the content etc but having trouble finding info about the sums stated, I know they have to be what represents say, arrears, and then remainder but what if they are inaccurate, don't match the statements? and, does anyone know if the D/N should have a statement with it in order to clarify how they get to those sums? thanks

Edited by iconoclash
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  • 3 weeks later...
  • 3 months later...

Having just lost in court to this unscrupulous company I warn others to look for a term in their contracts that says that they "might pay a commission".

 

Yes, very vague and does not seem to be what is required in terms of the CCA and the person organising the product sale to the consumer,

(whether that be the finance house or a broker or an intermediary)

 

having to:

specifically tell you that they are receiving a commission, even if it is argued that they do not need to disclose the amount.

 

Also, whether calculating a total charge for credit across x3 insurances, required a separate and individual cost of each item to be shown,

and NOT a cumulative total of all three.

 

In this scenario where a consumer cancels one or two of the items they are left with an unknown total to pay,

 

however, a DJ has decided also that this is not required and the onus is on the consumer to calculate the amount themselves.

 

Also, when a Barrister lies in court, and supports the lies of the Claimant company,

I would refer to the "A Lawyer's Duties to an Unrepresented Party" in reference here and the duty to be fair to the other party,

provide help but not to the extent that it creates an imbalance to their clients best interests.... etc.

 

Beware also of amounts invoiced to the credit of the consumers debt when repossession has taken place,

as there is a legal duty to obtain the best price as it is the defendants money at stake here!

Edited by iconoclash
typo
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A further note:

 

when a DJ tells both sides to go out of the room and resolve the issue,

you the LIP, might think that is what will happen

- but wait

- you have to be ready for yet another move in this game of chess.

 

If a barrister can contact a claimants office to get a figure and then propose that enormous gigantic sum to you,

and you make a counter offer that is sensible (the DJ's words: sensible)

 

one wonders how it is that they suddenly can no longer get in touch with that same company - ??

- answer: no attempt has been made to reach settlement,

for this is another part of the game,

you are now forced to proceed to judgement sum,

and what is more,

you cannot disclose this behaviour to the DJ.

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Also, when a Barrister lies in court, and supports the lies of the Claimant company,

and for our guests, the passage here above is a specific and particular reference to actions by a claimant and their acting barrister in the matter of informing and advising a court that a contract has been individually negotiated between a lender/finance company and a consumer directly with that consumer, in accordance with the requirements of the consumer credit act and, that being false and proven as false by that consumer....

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