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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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TheCobbettSlayer v NatWest ***WON***


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I I don't believe that they will manage to have forensic accountants do all the work that they need to do and come up with a figure.

 

My head says that you will get a cheque soon but of course, all this has to be your decision - I still think that they are messing about and have no intention of giving up that information because one way or another it will open up the flood gates more that they already are.

 

Either way, it sounds like you have a sympathetic judge, and they not only have to come up with a convincing figure but I think that your judge will insist upon seeing the procedure that they used in coming up with any figure.

 

 

(Isnt it 10th feb that they have to come up with the magic numbers?)

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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Well I got the written order in the post this morning and there is no ambiguity in this one.

 

IT IS ORDERED THAT

 

1. The Defendant will by 10 February 2007, reply to the Part 18 Request for Information made by the Claimant and daed (sic) 9 November 2006.

 

 

There's still no sign of their disclosure that they informed the Judge would be served by 19th January so I'm at the stage where I'm inclined to give it another week and go for the "abuse of process" approach.

Advice given is either my experience or my opinion and is given without liability. If in doubt, consult a qualified professional.

If you PM me for advice I will only reply in your own thread

 

Never under estimate your ability. I won over £17,000!

For the full story - look here

http://www.consumeractiongroup.co.uk/forum/NatWest-bank/17630-thecobbettslayer-NatWest.html

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There's still no sign of their disclosure that they informed the Judge would be served by 19th January so I'm at the stage where I'm inclined to give it another week and go for the "abuse of process" approach.

 

Sounds like a logical approach, best to sling whatever mud comes off their shoes back at them, surely?

 

Is the week your own timescale to show willingness to cooperate, or standard waiting time?

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As it's only a week since the last hearing of an application I don't want to be seen to be making spurious applications so it's my own agenda really.

Advice given is either my experience or my opinion and is given without liability. If in doubt, consult a qualified professional.

If you PM me for advice I will only reply in your own thread

 

Never under estimate your ability. I won over £17,000!

For the full story - look here

http://www.consumeractiongroup.co.uk/forum/NatWest-bank/17630-thecobbettslayer-NatWest.html

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Slowly Slowly catchy monkey Paul - you are doing the right thing - well done and it will all fall into your lap:D mines a Large G&T when you win LOL

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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I know Julia but I'm going on holiday on 15th March and I really would like to tie it all up by then.

Advice given is either my experience or my opinion and is given without liability. If in doubt, consult a qualified professional.

If you PM me for advice I will only reply in your own thread

 

Never under estimate your ability. I won over £17,000!

For the full story - look here

http://www.consumeractiongroup.co.uk/forum/NatWest-bank/17630-thecobbettslayer-NatWest.html

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I know Julia but I'm going on holiday on 15th March and I really would like to tie it all up by then.

 

I know annoying, hey. It's so you can spend all that extra cash on more duty free isn't it, come on tell us the truth:D:D:D

:DSUCCESSESS:D

NATWEST01&02 won over 4k

See how

http://www.consumeractiongroup.co.uk/forum/natwest-successes/31683-muggins73-natwest.html

 

:)CURRENT CLAIMS:)

HALIFAX03

19-SEPT-07 APPLICATION TO HAVE STAY LIFTED

02-OCT-07 APPLICATION REFUSED

LLOYDS TSB04

10-MAY-07 LBA

 

ABBEY05

19-SEPT-07 LBA

 

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Oh, we're off on holiday then too! Hope its all sorted out for you by then :)

 

That's it, enough already, everyone is off on holiday!!!

Not even a mention of an invite......I'm gonna cry:p

:DSUCCESSESS:D

NATWEST01&02 won over 4k

See how

http://www.consumeractiongroup.co.uk/forum/natwest-successes/31683-muggins73-natwest.html

 

:)CURRENT CLAIMS:)

HALIFAX03

19-SEPT-07 APPLICATION TO HAVE STAY LIFTED

02-OCT-07 APPLICATION REFUSED

LLOYDS TSB04

10-MAY-07 LBA

 

ABBEY05

19-SEPT-07 LBA

 

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Well I got the written order in the post this morning and there is no ambiguity in this one.

 

IT IS ORDERED THAT

 

1. The Defendant will by 10 February 2007, reply to the Part 18 Request for Information made by the Claimant and daed (sic) 9 November 2006.

 

 

There's still no sign of their disclosure that they informed the Judge would be served by 19th January so I'm at the stage where I'm inclined to give it another week and go for the "abuse of process" approach.

 

I think you should wait Paul. FWIW I think you should see what happens as a result of this new court order.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I've had a letter from Cobbetts today offering a very small amount and pushing me to settle before 10th Feb quoting costs in making the disclosure etc.

 

I'm not even considering the offer but I have replied to it.

 

February 10th gets closer!

Advice given is either my experience or my opinion and is given without liability. If in doubt, consult a qualified professional.

If you PM me for advice I will only reply in your own thread

 

Never under estimate your ability. I won over £17,000!

For the full story - look here

http://www.consumeractiongroup.co.uk/forum/NatWest-bank/17630-thecobbettslayer-NatWest.html

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I've had a letter from Cobbetts today offering a very small amount and pushing me to settle before 10th Feb quoting costs in making the disclosure etc.

 

I'm not even considering the offer but I have replied to it

February 10th gets closer!

 

come on them, do share ;)

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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They have offered me £1300 with all the usual confidentiality clauses.

 

The letter pointed out that their client would be less amenable to a settlement if they were forced to go to the expense of making the financial disclosure ordered by the Judge.

 

The Judge was totally clear that he wants to establish liability in this case and the only way to do that is for them to provide an actual costs schedule.

 

Also quite interesting - this letter is "Without Prejudice". Nothing else has been. Why don't they want the court to know about this one?

Advice given is either my experience or my opinion and is given without liability. If in doubt, consult a qualified professional.

If you PM me for advice I will only reply in your own thread

 

Never under estimate your ability. I won over £17,000!

For the full story - look here

http://www.consumeractiongroup.co.uk/forum/NatWest-bank/17630-thecobbettslayer-NatWest.html

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Guest ian cognito

They don't want to go to court, they don't want to pay out, it's al down to which one they don't want to do most now, I think we know the answer to that one ;)

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They are just trying to bully you Paul and if, in your opinion, they are just trying to intimidate you and not really trying to reach a fair an amicable settlement the WP bit doesn't apply , and the letter can be shown. If they weren''t worried they wouldn't be bothering to contact you and also, if they were very confident of winning their case they would be wanting to go to court and would be relishing the chance of hanging you out to dry - either way i think it very unlikely that the judge is going to award too much by way of costs to them in the extremely unlikely scenario that you end up in court

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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They don't want to go to court, they don't want to pay out, it's al down to which one they don't want to do most now, I think we know the answer to that one ;)

 

LOL I like that, I like that alot :D

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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They are just trying to bully you Paul

 

Do I look like I'm being bullied:D

Advice given is either my experience or my opinion and is given without liability. If in doubt, consult a qualified professional.

If you PM me for advice I will only reply in your own thread

 

Never under estimate your ability. I won over £17,000!

For the full story - look here

http://www.consumeractiongroup.co.uk/forum/NatWest-bank/17630-thecobbettslayer-NatWest.html

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I'm just pondering a thought.

 

Cobbetts haven't filed Standard Disclosure, in spite of telling the judge in court that they would do so by 19th January.

 

Should I write to the Court manager and ask that the file be placed back before the Judge for review as they are now in breach of the order. That way it will be of the courts own motion if they strike out the defence and I'm not actually making an application, I'm just bringing the breach to the attention of the court.

Advice given is either my experience or my opinion and is given without liability. If in doubt, consult a qualified professional.

If you PM me for advice I will only reply in your own thread

 

Never under estimate your ability. I won over £17,000!

For the full story - look here

http://www.consumeractiongroup.co.uk/forum/NatWest-bank/17630-thecobbettslayer-NatWest.html

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Not that I pretend to be anyway as near as experienced as you, but I think your suggestion is a good one. This way, and in my opinion, you are not seemingly being unreasonable, perhaps stiring slightly, but not in the slightest bit unreasonable

 

Who knows the court manager may suggest that yu make an application, whihc I'm sure you'll be happy to oblige.;)

:DSUCCESSESS:D

NATWEST01&02 won over 4k

See how

http://www.consumeractiongroup.co.uk/forum/natwest-successes/31683-muggins73-natwest.html

 

:)CURRENT CLAIMS:)

HALIFAX03

19-SEPT-07 APPLICATION TO HAVE STAY LIFTED

02-OCT-07 APPLICATION REFUSED

LLOYDS TSB04

10-MAY-07 LBA

 

ABBEY05

19-SEPT-07 LBA

 

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19th January to file Standard Disclosure - 10th February to respond to my Part 18 request for actual costs

Advice given is either my experience or my opinion and is given without liability. If in doubt, consult a qualified professional.

If you PM me for advice I will only reply in your own thread

 

Never under estimate your ability. I won over £17,000!

For the full story - look here

http://www.consumeractiongroup.co.uk/forum/NatWest-bank/17630-thecobbettslayer-NatWest.html

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I think it is your duty as an upstanding citizen of this fine isle to write to the court to point out abuses of the judiciary system, so that the taxpayer's money is not further squandered by arrogant and overpaid lawyers who seem to think they can by-pass the procedures of the system that ultimately pays them.

 

So there.

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I'm just pondering a thought.

 

Cobbetts haven't filed Standard Disclosure, in spite of telling the judge in court that they would do so by 19th January.

 

Should I write to the Court manager and ask that the file be placed back before the Judge for review as they are now in breach of the order. That way it will be of the courts own motion if they strike out the defence and I'm not actually making an application, I'm just bringing the breach to the attention of the court.

 

A change of tune here Paul.

 

http://www.consumeractiongroup.co.uk/forum/bear-garden/42507-cprs-time-delays.html

 

The courts are ultra conservative and always will be. You file for a judgement; they file for a set aside. You obtain a judgement and file for a warrant of execution; they file for a stay of execution.

 

You have to play the long game, civil law is very civilised and breaching an order like this will not mean a great deal, Cobbetts know this which is why they do it with impunity.

 

Exercise patience, do not get emotionally involved and keep playing the game. Nat West have the money, they can afford this, but they can also afford to tie you up in court until you get bored if they so wish - and if it did not go their way and it looked like they might lose, they'd pay up and not feel a thing.

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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