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    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the xx/xx/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the xx/xx/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, xx/xx/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
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Dani v Mint


Dani
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  • 2 weeks later...

I am sending mine tomorrow, did you hear anything back?

Story so far...

 

BOS - Student account - preliminary request letter sent

 

Cahoot - Current account - list of charges totalling £420 recieved

Cahoot - Credit card - list of charges totalling £200

 

Mint - Request for list of charges made by telephone and letter.

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I have received a reply this morning.

 

Just bog standard reply - sorry I am not happy, looking into the matter, blah blah.

 

nothing unusual.

Dani

 

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  • 2 weeks later...

Ok today i have received this letter:

 

Dear XXXXX

 

Thank you for your recent letter concerning the late fees charged on your NATWEST Visa account (its Mint, not Natwest!). I am sorry to learn of the concern you have been caused.

 

Whilst strongly disagreeing with the OFT's legal position on credit card default charges, the Royal Bank of Scotland Group has lowered its late payment and over limit fees for credit cards to £12 with effect from 28 June 2006.

 

The royal Bank of Scotland Group has alwatys been committed to ensuring that its customers understand its charges and our fee levels which applied previously were clearly and consistently communicated to our customers at that time as part of our published tariff of charges.

 

It is not our policy to refund late payment/over limit fees that were charged previously at a higher level at the time the fee was incurred.

 

Having said this, I will agree to refund the difference between the two tariffs. This amount totals £88. I have therefore applied a credit to your account today.

 

If after 3 October you remain dissatisfied then you can ask the Financial Ombundsman Service to look at your case.

 

Miss XXXX I trust I have clarified our position and I thank you for taking the time and trouble in writing to Natwest (its Mint, not Natwest!!)

Yours sincerely

 

 

Now, I'm guessing I send a letter back to them saying this is not acceptable and I will be pursuing the remainder of the money? Is this a standard reply??

Dani

 

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I've checked my account today, and they have put the money straight onto my card as well.

 

I am planning on sending the letter below:

 

Dear useless bankers

Thank you for your letter dated 8 August 2006. I must point out that it is in fact a Mint Card, and not a Natwest Visa as you have stated in the letter.

I accept the £88 as a preliminary payment and will be pursuing the remaining amount of money as stated in my letter dated XX August 2006. This is the sum of XXX.

I must remind you that the 14 day deadline expires on XX August, after which I will be filing my claim with the courts.

I look forward to hearing from you.

Yours sincerely

 

 

 

Does this seem ok??

Dani

 

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  • 2 months later...

Seems okay.

 

I've not been on the forum for a while, not exactly a newbie myself, so far claimed nearly £5k back, just going to tackle the last £3k, some of which is owed by Mint (only £10), the trouble I have is that the registered office is in Edinburgh, I know RBS own MINT, I managed to launch a successful claim against Natwest (also an RBS company), but they had registered offices in London, I'd love to know where people are successfully addressing their MCOL against Mint to.

 

Thanks, and good luck!

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