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    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS and wonder what your advice would be given the documents they have provided?. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
    • did you submit your directions
    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
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NPower - Repayment Meters


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Hi

Can anyone give me some advice please, I would really appreciate it. My story is as follows:

 

In 2006-2007 I ran up a debt of £1700 in gas and electric with Npower. After discussions with them, I agreed to get repayment meters fitted into my home.

They were fitted over a year ago and I have been paying approx £80 per month on my electricity meter and £60 on my gas meter. When entering my key and card into the meter it takes off my set amount of £5 per week off each meter then credits the rest to the meter for my future usage. Once this runs out I once again top it up.

I was informed my Npower I would not receive any bills as I was paying a pay as you go scheme now and my debt was been reduced by the weekly fees of £5.

However, and this is where it gets interesting! Npower have started to send me bills and on these it details how much I have been paying on my meter and also the quarter charge they are charging me for my usage. So, basically they are making me pay for my usage through the meter and ALSO charging me £200 approx each quarter. My bills are going up not down and I now owe more. How??

I have a man out from EDF yesterday and he said £374 was recorded as debt on my gas meter, but I owed nothing on my electricity bill.

I have contacted Npower who said they would do an investigation into the account but this could take up to 4 December.

I have contacted Consumer Direct who contacted them while I was on the phone. They told them they had 5 days to answer me. I have to contct them again once Npower respond.

Has anyone had this and what happened?

What do you think will happen here?

HALIFAX: PRE 6 year claim 1991-2006 WON 21/3/07 £2616

CAPITAL 1 - WON 19/3/07 £800.22

CAPITAL 1 - WON 19/3/07 £325.75

AQUA - MCOL 2/3/07 £172.79

ABBEY - MCOL 2/3/07 £261.37

HALIFAX VISA - WON default removal 19/3/07

PARAGON - LBA 11/3/07

CABOT -SAR 26/2/07

ROCKWELL -OFFER 20/2/07

GMAC -MCOL 7/2/07 £189.85

WESTCOT - SAR 25/2/07

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I think you will slowly watch your life pass-by, probably listening to crappy "Greensleeves" or similar if it is the same-old nPower.I've just paid them off from the last place & wouldn't touch them with a barge pole.Have you checked all the details (meter numbers, etc) are correct as nPower never know their a*** from their elbow.

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but they are charging me twice, surely not right!

consumer direct werent impressed and said wrong so hopefully something will be done.

meter numbers etc right

HALIFAX: PRE 6 year claim 1991-2006 WON 21/3/07 £2616

CAPITAL 1 - WON 19/3/07 £800.22

CAPITAL 1 - WON 19/3/07 £325.75

AQUA - MCOL 2/3/07 £172.79

ABBEY - MCOL 2/3/07 £261.37

HALIFAX VISA - WON default removal 19/3/07

PARAGON - LBA 11/3/07

CABOT -SAR 26/2/07

ROCKWELL -OFFER 20/2/07

GMAC -MCOL 7/2/07 £189.85

WESTCOT - SAR 25/2/07

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Share on other sites

but they are charging me twice, surely not right!

consumer direct werent impressed and said wrong so hopefully something will be done.

meter numbers etc right

 

It will be their admin somewhere along the line.My mother was paying by DD with them & was in credit & they had their in house DCA threatening to take her to court for not paying an old meter number that they had down at the address from years ago.Of course they couldn't discuss it with me they needed to speak to the account holder (85 years old).You'll get sorted eventually but do it in writing via complaints.

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yes i know, just wanted to know other peoples stories in similar position

thanks

HALIFAX: PRE 6 year claim 1991-2006 WON 21/3/07 £2616

CAPITAL 1 - WON 19/3/07 £800.22

CAPITAL 1 - WON 19/3/07 £325.75

AQUA - MCOL 2/3/07 £172.79

ABBEY - MCOL 2/3/07 £261.37

HALIFAX VISA - WON default removal 19/3/07

PARAGON - LBA 11/3/07

CABOT -SAR 26/2/07

ROCKWELL -OFFER 20/2/07

GMAC -MCOL 7/2/07 £189.85

WESTCOT - SAR 25/2/07

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  • 2 weeks later...

well consumer direct gave them 5 days and guess what,,,,,,no reply. they now have took it to the ombudsman to deal with and they now have 10 days to reply.

lets see what happens

HALIFAX: PRE 6 year claim 1991-2006 WON 21/3/07 £2616

CAPITAL 1 - WON 19/3/07 £800.22

CAPITAL 1 - WON 19/3/07 £325.75

AQUA - MCOL 2/3/07 £172.79

ABBEY - MCOL 2/3/07 £261.37

HALIFAX VISA - WON default removal 19/3/07

PARAGON - LBA 11/3/07

CABOT -SAR 26/2/07

ROCKWELL -OFFER 20/2/07

GMAC -MCOL 7/2/07 £189.85

WESTCOT - SAR 25/2/07

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