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Jayjaybee V NatWest


JayJayBee
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OK, so ive sent the preliminary letter and the letter before action to my local natwest branch, both recorded delivery. The bank has untill Friday to refund my money which is when im lodging my claim, however the bank has not replied to either of my letters.....

 

so i was wondering what my next step was, im going to the post office now to check they were delivered, so surely if they were it is the banks responsibility to enter into dialogue with me.

 

Just reading the sticky on people making mistakes it seems if i dont contact them to talk, my claim could be at risk. If i do have to phone them can someone please post the relevent number.

 

Also i have not asked for interest in my letters as i was led to believe the interest did not occur untill i made my claim, im a little confused please help, as i need to get this sorted before friday.

 

THANKS;)

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