Ex-Brighthouse manager available for questions

[OscarDog2k]

Brighthouse, the worst company I have EVER work for! The amount of pictures on my phone from the items I had to deliver is beyond belief! I could write a book with horror stories from the state stockrooms, the stock itself was in. Not to mention the way staff were treated, not being paid correctly, not be paid the overtime that's be earnt. So to all customers, if your delivery drivers are not in a good mood on the 15th of each month, that's pay day! Not a happy day!

Glad to be free from there! I would never recommend ****ehouse to any of my friends or family!

[deano_uk]

just wondering if any Brighthouse staff or ex staff can answer whether customers attempted to use Brighthouse Price Promise?

 

i attempted this, on behalf of a friend. current law says that if a retailer offers a price promise and the retailer sells their own brand products, then that price promise should apply to other traders equivalent goods

http://www.consumeractiongroup.co.uk/forum/showthread.php?371931-Brighthouse-Price-Promise

 

can anyone tell me whether customers applied for this price match and what happened after they applied?

[simon_hartnell2012]

Hi, This might sound a stupid question but, can a repay my agreement of early and if so how? Do i just go into my local brighthouse store and say i want to pay off my contract early or do i need to follow a procedure? Many Thanks

[dx100uk]

Hi, This might sound a stupid question but, can a repay my agreement of early and if so how? Do i just go into my local brighthouse store and say i want to pay off my contract early or do i need to follow a procedure? Many Thanks

 

start a new thread please

 

see below

[fluffy25]

just wondering if any Brighthouse staff or ex staff can answer whether customers attempted to use Brighthouse Price Promise?

 

i attempted this, on behalf of a friend. current law says that if a retailer offers a price promise and the retailer sells their own brand products, then that price promise should apply to other traders equivalent goods

http://www.consumeractiongroup.co.uk/forum/showthread.php?371931-Brighthouse-Price-Promise

 

can anyone tell me whether customers applied for this price match and what happened after they applied?

 

I had them price match a range cooker priced at £999 with currys priced at £799 but i cancelled b4 delivery

[sw1tchMod3]

Hi Jon,

 

Are you still reading this thread?

 

SM

[mumma]

i know this is a really long ago comment but im desperate to know how you did this? my partner had items with BH before we got together and stupidly i put them in my name to reduce the weekly payments (does this mean Ive signed a NEW agreement or just a REWRITE?) and were currently 3 weeks behind with 48 phonecalls so far. Im refusing to pay them until ive read some more info on here and know what im actually talking about because we have service cover and the DLC on 3 out of 4 items and they were completely mis-sold to him. surely if i can reclaim this money back it can come off the amount we owe in total? help!

[caz1608]

HI, i am trying to get a copy of my original agreement, which was in joint names, but was rewritten 3 years ago to be solely in my name. I am now being told by the head office that they are unable to get a copy, due to the fact that the store send paperwork to be shredded after it has finished for 5 years..... As the agreement was only transferred into my sole name 3 years ago, and i only finished actually paying for ite item 2 years ago, surely they should still have a copy of the original agreement... They have sent me a copy of the rewritten agreement showing that the payments were 10 pounds per week. I was paying 18, and they have just told me that the remainder was for the DLC and OSC, we never wanted these items, when we originally took out the agreement, we gave them a copy of our household insurance, and to be honest as we told them we didn't want either of the additional charges, we never checked the paperwork when we got home... Is there anything i can do now about these charges, as i seem to have paid an additional 1200 in DLC and OSC, and want them refunded to me.. I have even thought of sending am email to the CEO, but i doubt very much that he would do anything about it ... thanks for your help ..

[dx100uk]

better to start your own thread

 

see the video below

 

dx

[Cathaberdeen]

Hi, I too have a similar problem. I have also payed over £1000 to these policies without knowing. No discussion took place about them and I was basically told which boxes to sign. I did however take in a copy of my house insurance before the goods could be received, the copy of which has been conveniently lost. My policy is still ongoing and I want the additional money paid back into my account. Did you have any success?

[dx100uk]

better start your own thread

see the video below

 

dx