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    • Paragraph 18 – you are still talking about Boston stolen items. About time this was fixed??? Paragraph 19  In any event, the claimant's PS5 gaming device was correctly declared and correctly valued. The defendant accepted it for carriage and was even prepared to earn extra money by selling sell insurance in case of its loss or damage. New paragraph 20 – this the defendant routinely sells insurance in respect of "no compensation" items (a secondary contract contrary to section 72 CRA 2015) new paragraph above paragraph 20 – the defendant purports to limit its liability in respect of lost or damaged items. This is contrary to section 57 of the consumer rights act 2015. The defendant offers to extend their liability if their customer purchases an insurance cover for an extra sum of money. This insurance is a secondary contract calculated to exclude or limit their liability for the defendants contractual breaches and is contrary to section 72 of the consumer rights act 2015. New paragraph below paragraph 42 – the defendant merely relies on "standard industry practice" You haven't pointed to the place in your bundle of the Telegraph newspaper extract. You have to jiggle the paragraphs around. Even though I have suggested new paragraph numbers, the order I have suggested is on your existing version 5. You will have to work it out for your next version. Good luck!   Let's see version 6 Separately, would you be kind enough to send me an unredacted to me at our admin email address.
    • i think theres been MORE than amble evidence of that and am astonished that criminal proceedings haven't begun.
    • Yep, those 'requirements' not met to shareholders satisfaction seem to me to be: 1. Not being allowed to increase customer bills by 40% (of which well over 50% of the new total would NOT be investment) 2. 1 plus regulators not agreeing to letting them do 'things in their own time (ie carry on regardless)
    • As already mentioned freely available "credit scores" are fairly useless. All lenders have their own "credit scoring" system, that for obvious reasons they don't divulge. And they're "scored" differently to the freely available ones. As soon as they could, we've always encouraged our two children to use credit cards responsibly... Pay off in full, etc, to generate good history. It's paid off. At quite young ages, they have both obtained loans for cars, mortgage and their credit card limits are through the roof. Personally, I have shifted debt around a lot on credit cards (even financed a house purchase once at 0% 😉) and I've only ever been refused a credit card once, sorry twice by the same company, over many years. They must have something very different in their lending criteria. You're a tight one, Mr Branson.
    • Hi DX - quick question, what is the bank likely to do when they get my letter of change of address ? also what is the worst they can do? thanks J1L
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Car stolen


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I was attacked on the 7th of August on my driveway for my car keys by 3 guys, they took my car and my belongings. The car was later found by the police and taken to a compound for forensics. The state of the car was not bad but it had a puncture, scratches on the alloys and the brakes were cut. I am insured with diamond, but as it was a brand new focus ST in orange i wanted to take it back to a dealership for repairs.

 

I wanted to sell the car, but needed it repaired before i could do so. On the thursday 25th of september i picked my car up from the dealship. there were still some small things that needed doing, so they told me to take the car and bring it back on monday. I wasnt too keen taking the car, considering i wasnt completely happy with it but decided to take it as i had no car since august. I rang my insurance company and told them that of the few issues and the fact i will be taking it back to the dealship on monday.

 

i took the car back they advised me that my insurance company has to get an engineer out to assess the car again.

 

anyway on the 2nd of october, i attended a wedding at my cousins house and the car was taken again. howeve this time there was no attack. i just parked the car came back and it was gone. I have given all the keys to insurance and the dealership say they have changed the locks. I have been investigated by an investigator as well as members of my family that travelled with me to the wedding and the members of the family where the wedding is taken place. I feel like im being treated the criminal here. has anybody got any experience or advice. although i know at the moment i just have to sit and wait.

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I wouldn't feel to victimised, what they are doing is fairly standard enquiries/handling.

 

Let it progress, help them in anyway you can and answer any questions they ask you. Insurers are looking deeper into theft (and most other high value claims) because of fraud, I know it appears or feels insulting but if they didn't then premiums would be a lot higher than they are now.

 

Mossy

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