Jump to content


  • Tweets

  • Posts

    • well the only way now to get it removed is via a set aside cost £255.   even paying the CCJ and it being marked as satisfied will not sadly improve his credit file nor prevent it poss killing any credit for the 6yrs it will show on his file for regardless to payment.   TBH: there would have to be something seriously wrong for a set aside to succeed  location of the car park might help us at the least.    
    • I had  a 5yr fixed rate mortgage with Norwich & Peterborough before they merged YB. I was to pay £585.27 Per month for 60 months fixed @ 5.85%.   first year ok,   for the following three years as their SVR increased so did my mortgage; £589 1st increase 2nd increase £595, 3rd increase £599. Along with the increases I was also charged late fees etc. from 2008 onwards.   I did receive a letter due to the enquiry into their fees but that only refunded from 2009, where I had been incorrectly charged after one month in 2008, plus the charges wern’t consistent with the £25 they allege to charge sometimes i was charges £32.50. I know the increases are not considerable however with them increasing the mortgage due to their SVR increases did they  1.    breach the terms & conditions of the mortgage contract. 2.    switched my mortgage to a SVR.   Any ideas appreciated.  
    • Thanks Dx, I’ll have to ask him if he wants to go any further and tbh I’m not sure he has anything kept, the claim form, etc. I’ll ask him tomorrow and see what he says or has.
    • opps no outside of the 33 days he had to pay it for it not too show sadly.   we are going to need far more info than what we have here now to even think of suggesting a set aside. this is compounded by the fact hat you say he totally ignored everything inc the claimform?   oh well time for you to get scanning. scan everything he has please  every letter, the lot.   one good point is we only need the front page of the claimform..not the complete pach from northants bulk.   please makes sure you redact things properly but leave times and dates etc. just remove his pers details, reg/pcn/ref numbers and any bar or QR code boxes. read upload  put everything in ONE MULTIPAGE PDF FILE ONLY please     the sad fact here is premier haven't ever won any CCJ's when cases are defended. they run away.
    • in their WS they state its a recon, [pages 1-10] urm something smells here for this to happen for an online 2012 signup.   pages 1+4+5 appear to be missing??   need to discover whats going on here  so scan up the pages 1-10 as clear non blurred uploads no good to us if we can see them   if you need to send them via the secure email then do so and i'll do it. but we need to see the text of all 10 pages very clearly to workout what they have done..   its better you look stupid infront of us than lose another case infront of a judge.  you only waste the forums time when you don't follow what has been already advised  esp when it runs the clock closer to a deadline - its 3 weeks we've been waiting for these docs now and what do we get..mostly blurred uploads we cant read...
  • Our picks

tony1montana

faulty samsung tv can i claim

style="text-align:center;"> Please note that this topic has not had any new posts for the last 2979 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Well done

As I have been saying Samsung have been aware of this problem for years make sure they replace all the capacitors

Share this post


Link to post
Share on other sites

Faulty Samsung Television - Model LE40B73BD

:mad2::mad2:

 

We had a faulty samsung television set, there are no parts for this television, you will most probably receive a refund of £200.00 from currys if you argue you will receive £290.00 refund from currys, no more no less, their customer service team, just want to argue and infuse situations, there are no apologies, will never purchase another samsung product or anything from Currys.

:mad2::mad2:

Samsung - THEY ADVERTISE OF 30,000 HOURS MINIMUM VIEWING TIME

Which is a joke - we had the set just under 18 months before the television set had no power, no picture.

:mad2:

We went to two indepedent companies for repair, both of which could obtain the spare parts as Samsung do not issue them.

:mad2::mad2:

 

There is a huge problem with Samsung televisions, however people are not informed of this... Google faulty samsung Televisions, there are 1000's

:mad2::mad2:

 

Samsung are aware, Currys Are aware the DSGI Group are aware, yet they continue to sell the faulty television sets. So after being out of pocket to the tune of £1000

:mad2::mad2:

 

The telephone numbers we used to get through

Currys Customer Service Telephone number - 08448 009 090

Currys - 0844 561 1234

PC World - 0844 561 0000

Dixons.co.uk - 0844 561 1111

:mad2::mad2:

 

Be nice to them or they get very angry indeed especially a woman called Sue who thinks she has the power to talk to you like you are rubbish, wow she's a horrible person, truly awful. In fact at one point she informed us, that she was not going to offer a refund, as she doesn't think she has to???

 

Currys Customer service team are rude, offensive, obtuse and ignorant, if it wasn't for us the consumer they would not be employed, but hey we just buy faulty samsung televisions, what do we know?

 

A very disappointed customer. Prepare to be fobbed off it will take time, you will have to contact your trading standards office for a reference number too, May I wish you every luck for refund of £200 - £290 -

 

:mad2::mad2:

Share this post


Link to post
Share on other sites

Hi everyone.

As a working TV engineer of 20 years I would like to offer a few tips.

You do not need all the capacitors replacing. Any further issues after this repair has been done is almost always due to eeprom corruption.

Straight forward to fix and not too expensive for your local engineer to fix. I charge around £50 for the repair if caps and eeprom need changing.

I also write a large quantity of engineers reports for Currys/Comet/Dixons/Argos customers where their item has failed within 5 years. Always ring the customer help desk or go in to the shop. Be polite BUT firm, you may well be asked to obtain an engineers report. My local Currys actually send customers to me to write an engineers report for them. This costs £80 and is usually fully refunded by the shop concerned!

Be firm with them and you will get a result. I have never had any trouble with any of the firms after the customer has presented the engineers report.

I would also like to say that if anyone on this forum needs advice regarding audio/visual equipment then they are more than welcome to ask on my forum. Do a Google search for Television Magazine Forum and I will do my best to advise you.

Share this post


Link to post
Share on other sites

Same problem as others but unfortunately had to be out of the country for a conference the next week. Phoned Samsung and reported the fault and a very charming young lady gave me the phone number of their approved repair company and said they would arrange an inspection. I phoned the repair company and was told they had not received anything from Samsung at that time but they would call me as soon as they had. Four hours later I phoned again and was told to contact Samsung again as they had not received anything and could not do anything without a job number from them. Back to Samsung to be told I would have to contact the repair company and make my own arrangements when they would pay for the parts and repair if it proved to be a manufacturing fault. Back to the repair company who wanted £104 to do the inspection which Samsung would refund. Back to Samsung who then told me they would not refund the inspection but would fund the actual repair subject to the inspection which meant they would pay the £5.00 for the new capacitors. Comet who supplied the TV advised contacting the Consumer protection people but admitted it could take up to 6 months in the local area to get anything done and I would still have to fund the inspection.

Leaving my wife without a television while I was out of the country was not an option. I bought a new one and I'll replace the capacitors myself.

To me Samsung are on a self destruct course if they carry on in this way because I will never purchase anything of theirs again.

Share this post


Link to post
Share on other sites

same problem with mine a few months ago, 3 yr old tv same problem, rung round some places got quoted 80-100 quid couldnt be bothered with samsung or currys, didnt fancy paying 100 quid so did some research, took the board out the tv and 3 bulging capacitors, 2.20 at maplin and 5 minutes of soldering later and it was fixed. good as new.

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...