Red Collections / 3 Mobile .... eh !!!

[bobzac]

I went to my parents house for dinner last night and to my surprise there was a letter waiting for me from Red Collections (Lovell Group).

 

They were claiming that they purchased a debt of £502.04 from 3 Mobile.

Now I took one look at this and decided that they can swivel, however it does need dealing with.

 

The following points kind of make their claim fairly weak :

 

1) I have not lived at my parents address for 3 and a Half Years

2) I terminated service with 3 Mobile in August 2007 - paying the final bill of about 47p in full

3) I have never had ownership or used the telephone number they claim that the bill is connected to.

 

I sent them an email with the above information, suggesting perhaps that they should give up their persuit of this amount that is not owed and that I will be making complaints against both Red and 3.

 

In the long run - what is the best course of action to take with this.

 

Thanks in advance

[Pinky69]

You seem to have done all that can be done. If they continue to pursue you then it's complaints to their internal complaints deparment, Trading Standards and the OFT.

[bobzac]

coolio, I shall see what answer they come up with.