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    • Thanks for your reply dx    no I haven’t moved, in all honestly I don’t think they have sent the NOA, hence why I have asked for proof. It was suspicious on the phone as they couldn’t find the letter and then couldn’t attach it to an email    I have no problem paying the £75 if they prove they sent it.    im disputing the £235 as I don’t think they’ve follow the COVID guidelines either. I’m at work and my sister answered the door who is deemed vulnerable and is shielding. I would have told them that if they done a risk assessment (I believe the ministry of justice require it)    im a little confused with what you mean by the NOA running out? They have told me they sent it on the 14th? 
    • Well, I'm being pedantic but I think they're using the wrong term.   Link to the Money Advice Service on salary sacrifice below. It doesn't sound like what you're doing.   https://www.moneyadviceservice.org.uk/en/articles/salary-sacrifice-schemes   HB
    • can you please refrain from using any hosting sites now please   read our upload guide carefully (esp about using pdfreducer websites) and pop the PDF up here.   can you also rotate the images!!   thank you
    • can't see how you can owe the £235 fee, just because of an error their way that ran the 7 days out because you didn't pay the £75 NOA fee in time. you need to confirm the address the NOA was sent too , thats all. have you moved since the fine was issued?   please be very careful about following advice on some bailiff sites, they can be very misleading at the best of times. if you've not moved, then there can't be any real dispute about not receiving the NOA, letters are deemed received 2 days after posting regardless.   i think you need to get WRITING to the company, offer the £75 . 
    • So after requesting a new SAR this is what we received. Can anyone shed some light on what I could do with these figures?  https://drive.google.com/file/d/1PLDAGPrHWMrmqhiu6CDA3Vxg1w8NYQqI/view?usp=sharing   (There is no sensitive info on this link)  Can anyone Help? 
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
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      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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hi guys,

i read a few threads and i feel you people can help me out. i bought a renault clio for £1295- 1999make and 98,665miles clocked on 10th september,2008 from hillington trade centre, west paisley road, glasgow. from the last few days , i could hear some noise from the engine so, i decided to take my car for servicing. today ,

when i went to collect my car from the nationwide centre....

 

they told that they didnt service the car, as the car is beyond repair, economically...had atleast 9 points which would fail the MOT due next feb, 2009. and he said he wouldn't trust the brakes.

 

the head gasket, is broken and the engine oil is leaking ...the front disc pads and disc to be replaced...exhast fail, coil spring fail.....engine mount......all sorts of problem ..

 

 

i feel like i have been cheated...as the dealer told me the car has been checked out by their mechanic and it is in good condition.....

 

what do i do...i feel helpless.....

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Agreed. You need to formally reject the car under the SOGA, and advise them that you require a full refund immediately.

 

Moreover, tell them that they need to collect the car from its current location, as you believe the car is unroadworthy and therefore would be illegal for you to drive to them.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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well, he said this car is a trade-in ...so he was reluctant to give any warranty or guaranty...although he offered me a waranty from a compny for £295/year but i declined...and after insisting a lot he agreed to give a waranty for one month 50-50 for parts and labour caping at £300...it is worthless...and soon after i bought the car i took warranty from warranty direct....but they will help me as these problems were there when i bought the car......should i email them or post them abt the issue...

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Not them - the dealer cannot legally supply goods that are not "fit for purpose". This is your STATUTORY right, and totally overrides anything he talks about warranty or guarantee. This is also the reason the term "sold as seen" is irrelevant in law.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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i have clocked more than 100 miles in less than month....do you think it can become an issue ......and what if the dealer doesn't accept my mails....i read in a previous thread that the dealer returned the mails unopened...

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Call him first anyway to let him refuse over the phone.

 

100 miles is nothing really.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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well, he said this car is a trade-in ...so he was reluctant to give any warranty or guaranty...although he offered me a waranty from a compny for £295/year but i declined...and after insisting a lot he agreed to give a waranty for one month 50-50 for parts and labour caping at £300...it is worthless...and soon after i bought the car i took warranty from warranty direct....but they will help me as these problems were there when i bought the car......should i email them or post them abt the issue...

 

The dealer broke the golden rule....He wanted to be greedy and instead of unloading the car at auction with zero risk to himself he sold it to you!

 

Hopefully you will be offered a refund.

Why the long face Horsey?

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well guys, i called him today....what he said is.....i told you the car is a trade in.....and head gasket can break any time...even with the new car...and about the brakes he said the car was checked and was roadworthy when he sold him to me and he is liable for nothing......he kept on repeating that it is a used car and a trade in....

i told him that i reject the agreement and i want a full refund and also that he need to collect the car....alll he said is 'i dont'...even when i told him i will be approaching trading standards and consumer direct for help...

 

guys i checked the miles today and i have acyually clocked more than 500 miles in less than a month...will that be a problem...he even said that the car has a mot so it is very well roadworthy....i told him the mot was done in feb this year and i bought the car in september.....but that went unheard...

 

please help .....

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An MOT shows a vehicle is road legal at one snapshot in time - not for the course of the year.

 

Write him a letter before action, then sue.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Please do everything in writing, rejecting car and why ( not fit for purpse; unroadworthy, dagerous; list faults ) and ask for full refund under SOGA and give 7 days to respond or take them to court.; they are responsible.

And dont use the car once you have rejected it.

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  • 3 weeks later...

Hillington Trade Centre- what a bunch of chancers.

 

I went for a test drive in a white golf at the beginning of september- saw the car on ebay and there was not a chance the car was roadworthy.

 

Suspect I may have looked at your Clio, as it was around that time, but in the end i got a much nicer, roadworthy car than anything avaiable at this dump- a disgrace to Glasgow.

 

Never buy from there!!!

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