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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hello! Newbie in need of LOTS of advice :)


samcam
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also ask for a direct debit mandate form.

Not sure I'd trust them with a DD payment, as they may be able to vary the amount they claim depending on the mandate that you sign. :eek:

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If you write stating that the ammount agreed upon is final and any increase without your consent will be treated as theft,then you will be safe ,either that or set up a standing order which you control,they cannot increase the DD without giving you notice, you have the right to refuse the increase.When you set up the DD also inform your bank of the DD so they know how much you want to pay.

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  • 5 weeks later...

Well, FOS finally responded to me about my complaint to Barclaycard

 

I sent Barclaycard a complaint which they ignored, so sent it on to the FOS.

 

FOS say, sorry apart from the OFT and CCA breaches nothing else in the complaint (i.e. harassment, threats, etc) has anything to do with them.:confused:

 

More worrying is that the guy I spoke to at FOS says Barclaycard have provided him with a signed copy of my credit agreement:!:

I don't remember ever signing one and for 2 years I've been trying to get one from Barclaycard simply because I was sure it didn't exist. now apparently it does.:!::eek: BUGGER

 

The FOS are sending me a copy of it. If it's real I'm screwed. With charges and interest my balance is now around £12K. No way I can pay that back.

Oh well, Bankruptcy here we come :(

 

I'll keep you all posted as to what turns up.

Edited by samcam
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Sam,

 

Just because they have a signed agreement doesnt mean its enforceable (even with the OFT's watering down) its still down to a judge to decide if they can enforce it or not.

 

Wait to see what comes back and post up a copy minus personal info of course.

 

Its worth remembering that FOS will ALWAYS take the moral standpoint in regards debt, you spent it so you should pay it, they are a means to get your agreement but nothing else I'm afraid. Whatever the outcome of getting the agreement, its better to know than now imvho.

 

S.

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Great, just got back from shopping and we've had a late post.

 

FOS has sent through the sign "credit Agreement" ............ It's a copy of the original Application Form!!

 

HAHA. Not only do I already have a copy of this ... it's completely worthless in terms of enforcement.

 

Yipee! :D

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Also a little sarcasm would be great, IE, thanks for your assessment, but it appears that youve overlooked the fact that they have sent you an application form, as I am fully confident that you know the CCA, you must now realise your sloppy error, oh I could go on:rolleyes:

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  • 2 weeks later...

I sent a letter to FOS stating that this wasn't a credit agreement and was unenforceable.

 

There response was that because it has "credit agreement" written on it that makes it a credit agreement!

 

Also, the FOS don't care if there is a credit agreement or not!

 

Here's there letter:-

 

FOSresponsetoCCA0001.jpg

http://www.campbellphotographic.co.u...etoCCA0001.jpg

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Again, we see the FOS refuse to be drawn into a discussion about whether or not this doc't constitutes an enforceable credit agreement. That is for a court to decide.

 

You should assume that this is all the discussion, or indeed documentation, that you are getting from the FOS.

 

:)

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