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sarahh117

sarahh117 V RBS letter of the bank

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Today i received a letter of my bank stateing that they belive that there charges are fair,reasonable and transparent,and that it complies with applicable laws and regulations,then go on and say they have considered and responded to the office of fair tradings statement of the 5th april.and say that we do not accept the office of fair tradings findings in relation to credit card fees,then go on to say.we are concerned that the OFT has publicly called into question the setting of charges appiled to other products including current accounts.OFT has restricted its investigation to credit cards and make no attempt to consult with the RBS or the industry in the relation to other,entirely different products.consequently,against that backround,we must differ with the views expressed in your letter and will not be refunding any of the charges applied to your bank, so realy they r saying get stuffed,so is this where i go with money claim now,and could any1 let me no if they av ad any letters like this....... Thanks sarah x

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Yes, Sarah...

 

Its the standard crap they send out, weve all had them, just proceed with your timetable, (1) prelim letter 14 days - (2) letter before action 14 days - (3) lodge court claim...... etc

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thanks,4 the reply,ive just wrote my LBA,letter out,so should i send it to the address on the fob of letter they sent,or should i send it to my branch,because it seems like my branch just pass it on to the customer relations unit....thanks sarah x

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