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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Freebird's flight path ***SOARING ABOVE THE CLOUDS***WON***


freebird
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Hey don't laugh,

I'm just glad I sussed out how to post a new thread ! I could blame the menopause but it's just me, it takes a while for the penny to drop !

 

Here's my journey so far.

After years of beggin and scrapin,I hasten to add, like yourselves:-

 

My awareness raised re claiming back , after TV programme, begining of June?

Following day I visited my local branch of TSB and filled in a request form for the bank charges, I was advised that it would be sent off to a central office which was dealing with all the claims. etc.

 

15/6/06 received statement of bank charges.

18/6/06 letter sent to TSB requesting total refund of charges ( I was still cut off from the Internet then so a friend gave me the template to copy etc)

3/7/06 received standard letter back from TSB saying they wouldn't pay up etc.

I wasn't sure what to do next but thankfully I managed to get back on line and found your wonderful forum !

13/7/06 sent letter before action as per your template

 

Today, reading your posts with encouragement, as I was about to give up when I got their reply back but now, I'll fight on knowing how hard all you guys work to see it through.

Thanks for listening

  • Haha 1

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

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but the cheeky b.......s took another £160 just this weekend gone !

 

Freebird x

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

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cheers nic, I've cried so many tears when they've left me walking out the bank knowing I didn't even have enough to feed the kids and knowing that they've all done it to so many people on here in similar situations gets me so mad.....

 

My credit history is pretty bad and I know I'm going to find it tough opening another account, would anyone on here have any ideas re a bank who might take me on, warts and all.........

 

I need to get my income support and carers payment paid in somewhere else to stop them taking it off me.

 

Freebird x

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

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Share on other sites

Just some more words of support for you!!

 

I mucked up my online claim, not putting in dates of charges, account no. and I ranted on a bit (I did send this in at a later date though). I also added an overdraft usage fee in my claim by mistake. If they were really determind they could of used that to get it thrown out. They have now sent me a settlement letter to be settled in full.

As long as you follow the advise of the group in full there would be no reason at all why you won't get your money back.

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Hello freebird.

 

You can add the £160 to your total when you submit your claim (plus anything else they charge between now and submission).

 

I understand that Natwest have a Step Account which you can apply for and administer on-line. It's very basic, but better than nothing. RBS do something similar called Key Account. I believe that there are no credit checks!!

 

If you need any more info, just ask. There will be someone along to help you. :)

 

Elsinore

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thanks guys again for your help. I've set up both the Nat West and RBoS accounts on line and awaiting their acceptance and info in the post. Maybe if I get one or both of these up and running just to get my benefits in and also my daughter's DLA, then I could go back to them at a later point to negotiate a more advanced account ?

Thanks for your help.

Freebird x

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

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Share on other sites

Hi and welcome. You probably saw tonight with Trevor McDonald featuring our very own Dave, Bookworm and others. You will get a lot of support from this site and if you have any questions then post them here and we will hopefully be able to help.

 

Good luck with your claim.

BEFORE starting your claim read through the FAQ's and if there's something you aren't sure of then ask.

If you win, donate to this site

Contents of my posts are purely my own personal opinions, some formed by personal experience and some from research. If in doubt seek qualified legal advice.

 

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Hi Freebird,

Ive lost count of the times ive been in tears while trying to deal with the banks, I once drove home 6 mile and couldnt remember how I got there, so much on my mind, but no more I will never ever let any organisation treat me like that again.

Good luck with your claim, keep ya chin up my dear.

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Hi sorry to hear how bad things are for you hope you win your charges back. Lots of useful info on this site. Look at mjanet V's Lloyds it has lots of great letter's and shows not to give up.I have just filled in my Court Claim. Good luck Keep your chin up. at least you should be able to see some light now!:) :)

Moderated AGAIN : the smilies you are posting are linking straight to a spyware site .We will not accept this on this site .

 

 

 

Lloyds TSB Progess

 

first letter sent 10th June

Received reply 20th June

Second letter sent 30th June

Revieved final response 7th July

Filled in claim on line 30/07/06

Recieved Acknowledgment of service 4th August

Defence submitted 6th September

Allocation Questionnaire due back 20th Sept

Sent my Allocation Questionnaire back 10th Sept

Got there copy of Allication Questionaire 23rd Sept

Court date set for 25th Jan '07

 

 

 

Paragon Finance Progress

Sent first letter 24th August 2006

No reply so second letter sent 10th Sept 2006

Received letter back saying they are going to investigate my claim

Offer made by Paragon for full ammount plus interst! Rusult!!!

Cheque recieved *Won*

 

 

 

Any thing I write on this site is only an oppinion as I am not a solicitor or legal whizz!

 

 

 

 

 

 

 

 

 

 

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Hi freebird.

 

like so many i too have been there, done that, got the t-shirt and the bank charges!!!! That was then, this is now.

 

I'm about a week - 10 days behind you in my timeline.

 

Good luck in your quest.

the train of thought has left the station, hope i was on the right platform!!

 

____________________________________________________

Lloyds TSB

prelim sent 06/07/06 response rec'd 14/07/06

LBA sent 20/07/06 response rec'd 27/07/06

Moneyclaim filed 22/08/06 Ack'd 30/08/06

Defence filed 26/09/06 AQ filed 12/10/06

hearing set for 10th Jan 2007

 

Cap One

prelim sent 2nd Nov 2006 First offer rec'd 14th Nov

any thoughts, suggestions or advice given by MBQ are done so without prejudice. All information I have, i have learned from this excellent site. If in any doubt, seek professsional advice.

 

 

 

 

 

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letter received today goes as:

 

Thank you for your letter dated 13 July 2006. I am sorry to hear that you have not been happy with our response to date.

 

Unfortunately there is little I am able to add to our letter dated 3 July 2006 as we have outlined the bank's position on the points you have raised, although I do respect your opinion about our charges.

 

This is the bank's final response, which means that if you remain dissatisfied you may refer your complaint to the Financial Ombudsman Service. If you decide to persue your complaint through the financial ombudsman Service you must do so within 6 months from the date of this letter. The details are as follows.

Financial Ombusman Service

South Quay Plaza

183 March Wall

London

E14 9SR

Tel. 0845 080 1800

email [email protected]

website Financial Ombudsman Service

 

Yours sincerely

James O'Neill

Assistant Manager

 

 

 

So I'm completing my on line claim tomorrow, I've lloked in your library, thanks and taken out the relevant text etc,

 

but this one puzzles me......

 

 

 

 

 

b) a declaration from this honourable court that the term of the contract leading to the application of the charges is unenforceable;

 

 

 

 

 

How do I decide whether to include it or not please ?

 

and since I originally sent off for the statements in June their have been more charges, when should I add them on please. I'm so sorry if this has been asked before, I have gone through FAQ and couldn't see this one.

 

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

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Share on other sites

Please excuse the spelling etc, had a stressful week and long,day hour ! so I'm on this machine catching up with posts etc....

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

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Firstly, if you sent the LBA on the 13th then it is too early to submit a claim - you need to leave 14 days.

 

Secondly, if you are doing your claim online using Moneyclaim, there is no way you will be able to fit that sentence in to the alloted space. In fact, you must be looking at the example particulars of claim for the hard copy version - this will be fine if you are submitting an N1 but you won't be able to fit it on to Moneyclaim.

  • Confused 1

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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I sent the LBA on the 13th July, and I received their reply on the 21st. July telling me that this letter is the bank's final response. I've detailed their reply above.

 

As I've now received this reply off them, stating that this is their final response, why can't I submit my online claim now ?

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

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Re recommend you allow 14 days so you are shown as being reasonable. It is unlikely it will end up in a court hearing, but if it did you would want the judge to know you have acted reasonably.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

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No what I mean is, if they sent me their final response on the 21st July, saying that's their final word, am I waiting another 14 days for another reply from them ?

I will wait 14 days before applying on line but what am I waiting for them to do ?

I do want to show the bank that I am responsible, I'm just unsure what I'm now waiting for the bank to do ?

When they send thier final response do they then send another letter usually after that with no prompting from me ?

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

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I'm pretty sure barracad meant 14 days from 13th July, freebird. When you sent your LBA you told them you would give them 14 days, so give them 14 days. In the unlikely event that it went to court it would play well with the judge if you were able to demonstrate that you gave the bank every chance to reconsider!

 

You only have to wait until Thursday.:grin:

 

Elsinore

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oh right, penny sunk !

thanks Elsinore......

Thursday it is then, cheers, I'd worked out 3rd. Aug based on 14 days after the 21 st. July ?

Just me, like I said numbers aren't my forte ! lol.

I've checked out all your guidance notes, FAQ etc and I've looked at the spreadsheet, which I'm attempting to get my head around tomorrow, now that school's out I have to get on the PC at these, unearthly hours, for peace...lol....

Thanks for your help

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

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  • 2 weeks later...

I'm doing my online claim, and these two addresses have come up on the automated defense addy page. Do I select one of thses or the addy where my letters came back from..any suggestions please?

freebird x

B D O Stoy Hayward, 125, Colmore Row, Birmingham, West Midlands

spacer.gifPostcode:

B3 3SD

spacer.gifspacer.gifspacer.gifAddress Details:

spacer.gif Shoosmiths Solicitors, 125, Colmore Row, Birmingham, West Midlands

spacer.gifPostcode:

B3 3SH

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

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p.sp

here's the addy where I've got replies from :-

Customer Service Recovery Centre

125 Colmore Row

Birmingham

B3 3SF

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

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Share on other sites

Hi freebird.

 

I would send it to CSRC at Colmore Row.

 

BDO Stoy Hayward are accountants and, whilst shoosmiths are solicitors, I haven't seen their name crop up in any LTSB action. But then I miss things!!:)

 

Good luck with the claim

 

Elsinore

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Thanks Elsinore,

I needed a second opinion as I'm not on top of things right now and the way my mind's not working..I could easily mess things up..

thanks

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

Link to post
Share on other sites

I went in to the bank at 10.15 this morning to hand them the kletter of apropriation to draw out my income support and child benefit for housekeeping ( survival) but as usual the account manager was busy. the recepyionist said you'll have to wait as he has other appointments.......so I waited an hour till 11.15 and he came out and said, !there's more to this than just drawing the money out, I have to talk to you." so I explained that I had already been in yesterday and I couldn't wait much longer with my daughters. He went in the office again and I gave the receptionist my mobile number for him to phone me.

12.30 when the bank closed , he phoned me and here's the conversation.

As you 've come in to the bank with this letter of apropriation we can do this only once and we need you to come in to the bank on Monday, to draw the money out and so that we can speak to you about your account, we need to cancel all your direct debits and then close your account.

I again said that they had taken off £150 in charges on 1/8/06 and that's why my income support would be kept to pay off the O/D, and also how many times in the past they have done it to me. I said that I also knew that they could be flexible when stopping penalty charges and that it was at their discretion and he replied. " yes we have done a favour for you in the past by not stopping charges !" I again said that it was as a result of the charges, that I'm chasing my tail and never able to get the O/D down......he again said" come in on Monday morning to sort out drawing the money out, closing the account and arranging to pay off the O/d and loan of £2000 !!!!!

I had already made arrangements on Friday to have my daughter's DLA and Carer's allowance into the new parachute account with Nat West, which they only sent me info back for on Friday, but the payment due on 15/8/06 had already gone through and will go to Lloyds.....I'm going to have to phone around like mad on Monday to arrange re directing everything....and I'm not too sure what I'll do re direct debits as the Nat West step account doesn't do them !!

 

I'm getting stuck in to the spread sheets now as I have to go back to 2000 and it's taking me forever. I've started the on line claim so I need to continue with this asap.....

 

I'll let you know what happening..

thanks again for all your support

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

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p.s I forgot to say, I questioned him as to whether it was the banks policy to close all accounts of people who take in letters of apropriation and he said yes we would close everyone's account who did this !

1/6/06 request charges

16/6/06 received charges

18/6/06 first request for refund

3/7/06 "No" letter from bank

13/7/06 LBA

7/08/06 handed claim to court

10/8/06 court stamped as date of issue

24/8/06 deemed to be served

25/8/06 Sechiari filed acknowledgement of service

6/9/06 defence served

9/9/06 copy of defence and AQ received by me

25/9/06 deadline for AQ submission

25/9/06 call Sechiari confirm safe receipt of my AQ

26/9/06 received copy AQ from Sechiari

29/9/06 letter to SCM to say "you want 1 month to settle, so settle"

18/10/06 after "strained communications"and how !

verbal offer of full settlement with conditions

communications rejecting conditions from me

5/11/06 received letter offering settlement with conditions

7/11/06 sent fax rejecting conditions etc

14/11/06 unconditional settlement in bank and how !;)

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Share on other sites

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