Here we go! updated.again.

[Tarby25]

Ok so here we go

statements recieved

charges worked out= 360 pounds :twisted:

interest worked out= 44.02 pounds :twisted:

letter to bank filled in

and just about to be hand delivered

wish me luck 8)

18th march recieved letter from barclays stating my letter has been passed on to complaints department and i will be contacted by them by th 24th march

lets hope so hey

[richardc]

Well done. Keep us posted.

[TheAnalyst]

Out of interest did you have to pay for the statements etc?

[Tarby25]

yes mate i phone the customer services and requested back statements from when i opened my account

and was told there would be a 5 pound charge which would be debited from my account

took about 4 days

they are not the same as a normal statement but if you use your loaf they are pretty easy to understand

good luck

[Tarby25]

recieved 2nd letter today from peter dixon customer relations manager

starts off by saying

sorry your unhappy blah blah dissagree with your legal analysis blah blah

customer provided with terms and condition when opening account

THEN

putting the above to one side on this occasion as a gesture of good will i can refund 360 pounds please sign blah blah blah

 

 

now im not sure what to do next andwould like some ideas i dont want to feel like im bailing out but wht they have offered me is my total charges minus interest which only amounts to 42 pounds anyway.

but am i right in thinking your only entitled to claim the interest if i take it to small claims.

to be honest i think its quite a fair offer

so ideas please

ta

[Ricky]

Personally I'd take it.

[thebishop1978]

Agree with Ricky here.

 

For the sake of £42 pounds, and the 2nd letter, then the possibility of going to moneyclaim, etc. I think it is a fair shout from Barclays.

[Tarby25]

mmm i think so too

shall post the free post letter back today

hoo rayyyyyy

[Tarby25]

very big pat on the back to all who set up this site

my account was credited with 360 pounds last friday

many thanks to all involved

and to all who are ummming and ahhhhing about whether to do this

JUST DO IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Janet-M]

Congratulations .. when people hear from others who have recieved there money back it inspires them to continue to fight for theirs .Thanks for letting us know

[rivendale0506]

Well done Tarby!! ............Don't forget the BAG book fund!!! (if you haven't donated already!)

[Tarby25]

This topic was closed on 03/06/19.

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