Jump to content

  • Tweets

  • Posts

    • Well send off the letter of claim when you're ready. There's really no need to hang around. In terms of the particulars of claim – you don't need to send anything extra. Do not click any boxes.   I wasn't aware that you actually had to calculate the daily rate of interest. I'm giving a shout to my site team colleague @Andyorch
    • By the way, is there a telephone number for the mystery handset? Have you tried calling it?
    • Who made the complaint to the ICO? Did we recommend it? An uncharitable side of me wonders whether they aren't considering erasing all data in order to get rid of evidence of their bungling. Have you checked your credit file? I think you need to make sure the get copies of everything you can from anywhere just in case various records get cleaned up. I think should set about that straightaway although it's a nuisance. Keep a note of the time you spend doing it. Are you sure that the problems with Vodafone and also with Three were caused by your blighted credit file – blighted by virgin? Can we take it that your credit file before this was clear? I think it could be an idea to send an SAR to Vodafone and also to Three to see if they have any reference to the problem setting up your account with them and that those problems might have been caused by virgin. Your credit file also might show searches by Vodafone and also by Three. If there's anything else you can think of – then try to get the information.  
    • No they are not entitled to see payslips. Only if this ever went to Court and it was part of the Court process would this be required. So the information you provide needs to be accurate, in the remote possibility that your information is passed to a DCA who uses it in Court in the future.   Just enter all information onto your income/expenses sheet in Pounds Sterling.        
    • Hi, I am drafting the pro-rata letters and putting a income expenditure sheet together. One question, as I am overseas the expenditure currency is different to the debts. Are they entitled to see pay slips (also in anther currency which isnt indicated on the slips)?
  • Our picks

    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
        • Haha
        • Like
    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
      I opted for mediation, and it played out very similarly to other people's experiences.
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
      Many thanks, stay safe and have a good Christmas!
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 33 replies

CCa 1974 and credit cards

Please note that this topic has not had any new posts for the last 3801 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

  • Replies 261
  • Created
  • Last Reply

Top Posters In This Topic

Hi all its been a while but TSB wrote to say that their agents were unable to bully me to pay so they sent the account back for legal action. i wrote and pointed out that the account was terminated and enclosed my accknowlegement and the legal references from here i could find Today i got the attached reply think they have put themselves into a corner perhaps im wrong coments please http://i375.photobucket.com/albums/oo194/jayjay1105_2008/21-05-2010151344.jpg



So they issued a formal demand for the whole balance, without having issued a Default notice prior.. then they sought to cover it up by apologising then issuing a default notice ?


Erm, nope.... I dont think they will get away with that one :D

Have we helped you ...?         Please Donate button to the Consumer Action Group


Uploading documents to CAG ** Instructions **


Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first


1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read





2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS


Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.



Link to post
Share on other sites

Can you say when this all started ?

Date ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.



Link to post
Share on other sites

HI Martin 3030 It started just before my first post on here around sept 2008. when i first read through this site and realised i may not have a enforcable agreement and its all gone from there no payments have been made since then ......... hope that answers your question

Why the question???

Edited by jayjay11
Link to post
Share on other sites
  • 4 months later...

I have just read that If a default is not valid or not issued the termination is not valid and they can rectify by issuing a default and termination that is!! If this is the case i have no defence if ltsb issue a claim


Link to post
Share on other sites

HI Again perhaps someone could advise .. Got a letter from Cabot today with a ref no but no information as to the amount of debt or the creditor, It could only be tsb as that is the only one im fighting , giving a date and time someone will call. I have writen back saying i have not made ant appointment with a finacial company and do not require any products from them so dont come because there will be no one here autherised or able to discuss my finances !! Bit of cheek from me but as they havent identified why they will visit how do i know . Now ive not recieved any paperwork from tsb telling me the debt has be sold or passed on Does this have to be done before cabot have "right of action "??? PLEASE COULD SOMEONE POINT ME IN THE RIGHT DIRECTION NOW I THINK COURT ACTION MIGHT BE CLOSE

Link to post
Share on other sites

Hi jayjay,


the first you know when a debt has been sold or assigned is usually contact from the acquiring DCA. I believe the original creditor is supposed to inform you, but in practice they usually do not.


Best of luck with your case. If it has been purchased by a DCA, you should be able to settle for a much smaller sum than the original debt:-)

Link to post
Share on other sites

Thanks underdog I still have the termination with no dn and the issue of one later then a further termination , to go with but i have heard on here that maybe that is nt a good enough defence anymore by the way have have you got on with tsb????

Link to post
Share on other sites



I havent been through the entire thread, but can i ask was the orrigna termination,definately a termination of the agreement and not just of the ability to draw further credit.







Link to post
Share on other sites

look at post 71 for a copy also post 98 i was advised at the time that this was termination Also post 106 shows the agreement they sent as part of SAR

Edited by jayjay11
add text
Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...