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OK, send it off tomorrow and get a free Certificate of Posting from the post office. I hope too it will be the end of it, but Simon does go through phases of issuing claims like confetti.
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If no-one has other ideas, send it off on Saturday with a free Certificate of Posting from the post office. Address it to Simon Renshaw-Smith, Vehicle Control Services, P1 Europa Link, Sheffield Business Park ...
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Thanks Stu. Do you know where I can find some official documentation about what they're legally allowed to charge for? They're still ignoring me, I plan to go to my MP about this as I've now got a list of people that are being overcharged £100's for their mistakes and they won't do anything unless they complain themselves. I can only assume all 500+ tenants are being 'scammed' by them, it's a huge deal and there needs to be some sort of enquiry.
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Found a couple of reviews for ‘honest’ Tim (🤮) which is on his site for Henley in Arden though the reviews are a few years old now..shows a leopard does not change his spots..(hoping it comes up on here) There is no website for the cars he sells. Oh and still no car, surprise!! https://www.bigreddirectory.com/auto-velocita-henley-in-arden#left2
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it's not correct they were not trading, they simply went into administration, certainly doesn't mean the agreement is null and void and that you should not continue to pay what you owed. now, the matter of the PPI paying the loan whilst you invoked it is another matter and can only be sorted by scanning up the full comms log from welcome and their statements from the sar. then we can workout what went on. one multipage PDF only please and redact things as a JPG carefully 1st please
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Our picks
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Hermes - destroyed item as it was "damaged"- **Judgment for Conversion of destroyed item. **WON**
hellothere124 posted a topic in Postal and Delivery Services,
Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347-
- 32 replies
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Post in Bailiffs in at BBC obtain 7 years interest on overpayment of TV licence
Its WAR posted a post in a topic,
I sent in the bailiffs to the BBC. They collected £350. It made me smile. -
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Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON at mediation full amount **
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
Picked By
BankFodder, -
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***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003-
- 1 reply
Picked By
BankFodder, -
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