Jump to content

 

BankFodder BankFodder


MBK

Cabot (vanquis) against little ol' me!!

style="text-align:center;"> Please note that this topic has not had any new posts for the last 4220 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi

 

Some advice is needed in how to get the ball rolling.

 

About 2.5 years ago I applied for a vanquis card (silly girl!!:|:|) - to cut a long story short, I got into difficulties,:oops: was financially strapped, not able to make many payments and defaulted.

 

I then started to get letters from Cabot. Then the telephone cals started. Since June I have been getting many many phone calls from Cabot (2 today) but luckly for them I am never in:D:D!

 

When I last spoke to them, the person suggested I borrow money from relatives and as a gesture of goodwill they will reduce the overall debt! I suppose by discussing the Vanquis account I admitted I owe them. In fact at one point I agreed to make a weekly payment, but they wanted a lump sum. I promptly ended the call. That was in early Aug.

 

Although I have read the many many threads on Cabot, I am a little confused as to whether I write to Cabot or Vanquis. I need to dig out the original letter Cabot sent, so at the moment I am unclear how much they claim I owe. I am certain Vanquis applied late fees as well.

 

Where do I start? Having read the Cabot threads, I now know not to speak to Cabot and any communication must be done in writing...But what letter do I send them?

 

Thanks

MBK

Share this post


Link to post
Share on other sites

MBK, I might be way off base here, but you dont say what you are hoping to achieve.

 

I would think if you opened the account only a couple of years ago then the chances there is anything untoward with the agreement will be slim to none.

 

Are you after reclaiming penalty charges applied to the account ?. In which case you will need to send a Subject Access request, You will need to send £10.00 for this.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/516-1-data-protection-act.html

 

 

Once you have your statements then go through and identify the penalty charges. Put them on the spreadsheet. You will need to scroll down the the first link to find the credit card spread sheet.

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/25457-guide-reclaiming-bank-charges.html?garpg=5#content_start

 

This will be the letter you send with your first request.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/586-credit-store-card-letter.html

 

You shouldnt have been asked to borrow money to pay off this debt, that is definitely against OFT guidelines and is one of the reasons you are advised not to speak to these people on the phone. Because you can be sure there was no record of that particular call kept by them.

 

Are you after trying to get an affordable reduce payment plan accepted. There is a budget planner in the link below along with some letter templates.

 

http://www.consumeractiongroup.co.uk/forum/general-debt-issues/20758-creditors-dcas-letter-templates.html

 

And here is a complete list to the forums contents.

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

 

If you have any questions, please post on your thread and someone will be able to help you. :D


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Share this post


Link to post
Share on other sites
MBK, I might be way off base here, but you dont say what you are hoping to achieve.

 

I would think if you opened the account only a couple of years ago then the chances there is anything untoward with the agreement will be slim to none.

 

Are you after reclaiming penalty charges applied to the account ?. In which case you will need to send a Subject Access request, You will need to send £10.00 for this.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/516-1-data-protection-act.html

 

Once you have your statements then go through and identify the penalty charges. Put them on the spreadsheet. You will need to scroll down the the first link to find the credit card spread sheet.

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/25457-guide-reclaiming-bank-charges.html?garpg=5#content_start

 

This will be the letter you send with your first request.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/586-credit-store-card-letter.html

 

You shouldnt have been asked to borrow money to pay off this debt, that is definitely against OFT guidelines and is one of the reasons you are advised not to speak to these people on the phone. Because you can be sure there was no record of that particular call kept by them.

 

Are you after trying to get an affordable reduce payment plan accepted. There is a budget planner in the link below along with some letter templates.

 

http://www.consumeractiongroup.co.uk/forum/general-debt-issues/20758-creditors-dcas-letter-templates.html

 

And here is a complete list to the forums contents.

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

 

If you have any questions, please post on your thread and someone will be able to help you. :D

 

Thank you for getting back to me CitizenB - Much appreciated.

 

I am prepared to pay the debt to Vanquis - and so would like to use any successful reclaim to reduce the overall debt. However I do not want to have to deal with Cabot. How do I stop the endless calls??? They no longer write to me but they continually call and it is beginning to get me down.

 

I am now clear on the SAR letter to be sent to Vanquis. What about Cabot??

Share this post


Link to post
Share on other sites

MBK, there is a telephone harassment letter on the forum somewhere.. I will locate it and put the link up for you in a while. :D


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Share this post


Link to post
Share on other sites

MBK, in post number 5 of the following link you will find a letter you can send re the telephone harassment. It might also be a good idea to read the thread which isnt very long, it gives you some ideas on how to cope with telephone harassment and what you can do about it.

 

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/99376-telephone-harassment-action-plan.html#post927347

  • Haha 1

Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Share this post


Link to post
Share on other sites
MBK, in post number 5 of the following link you will find a letter you can send re the telephone harassment. It might also be a good idea to read the thread which isnt very long, it gives you some ideas on how to cope with telephone harassment and what you can do about it.

 

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/99376-telephone-harassment-action-plan.html#post927347

 

Thank you once again. Do I have to tell Cabot that I am communicating with Vanquis Credit card and vice versa? Or should I keep the 2 separate?

Share this post


Link to post
Share on other sites

You need to send your SAR letter to Vanquis. You can copy the letter to Cabot advising them there is a dispute on the account inasmuch as you are disputing the amount of the claim.


Have we helped you ...?         Please Donate button to the Consumer Action Group

 

Uploading documents to CAG ** Instructions **

 

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

 

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy -

HERE

2: Take back control of your finances -

Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors?

Read Here

4: Staying Calm About Debt

Read Here

5: Forum rules - These have been updated -

Please Read

 

 

BCOBS

 

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

 

 

 

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Share this post


Link to post
Share on other sites
You need to send your S.A.R - (Subject Access Request) letter to Vanquis. You can copy the letter to Cabot advising them there is a dispute on the account inasmuch as you are disputing the amount of the claim.

 

 

Ok - Thanks for the info. Will whip up a letter tomorrow! I will continue to post here....

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...