Jump to content
Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


  • Tweets

  • Posts

    • honeybee13
      Should we trust Sunak or the next PM to fix the Country's problems? (title revised 24/10/22)

      By honeybee13 · Posted

      If Labour are elected I hope they go after everyone who made huge amounts of money out of this, by loading the company with debt. The sad thing is that some pension schemes, including the universities one, USS, will lose money along with customers.
    • aesmith
      I see Octopus have started using the old EON 'tricks to try an install smart meters

      By aesmith · Posted

      What's the reason for not wanting a smart meter? Personally I'm saving a pile on a tariff only available with one. Today electricity is 17.17p/kWh. If the meter is truly past its certification date the supplier is obliged to replace it. If you refuse to allow this then eventually they'll get warrant and do so by force. Certified life varies between models and generations, some only 10 or 15 years, some older types as long as 40 years or maybe even more. Your meter should have its certified start date marked somewhere so if you doubt the supplier you can look up the certified life and cross check.
    • aesmith
      my Leasehold/Freehold property and it's issues.

      By aesmith · Posted

      No I'm not. Even if I was then comments on this forum wouldn't constitute legal advice in the formal sense. Now you've engaged a lawyer directly can I just make couple of final suggestions? Firstly make sure he is fully aware of the facts. And don't mix and match by taking his advice on one aspect while ploughing your own furrow on others.  Let us know how you get on now you have a solicitor acting for you.
    • NewsBot
      Markets rocked as US says Israel has struck Iran

      By NewsBot · Posted

      Oil and gold prices have jumped, while shares have fallen.View the full article
    • ch114275
      10 years of incorrect reporting to CRA's by EE

      By ch114275 · Posted

      Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.

      BankFodder posted a topic in Vehicle retailers and manufacturers,

      If you are buying a used car – you need to read this survival guide.
      • 1 reply
      BankFodder

      Picked By

      BankFodder,

    • Big Motoring World Enfield /Blackhorse - done over on car - @BigMotoringWrld

      ATJ posted a topic in Vehicle retailers and manufacturers,

      Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
      BankFodder

      Picked By

      BankFodder,

    • A2Dominion - Housing Association property flooding - damning ombudsman report

      WanTToMoveOn posted a topic in Residential and Commercial lettings/Freehold issues,

      Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
      WanTToMoveOn

      Picked By

      WanTToMoveOn,

    • Post in Suing a parcel delivery company when you don't have a direct contract with them – third-party rights Copy of judgment available

      BankFodder posted a post in a topic,

      We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
      BankFodder

      Picked By

      BankFodder,
    View All

  • Recommended Topics

Twitter X - Include the @company's twitter name in your post title – here's why…
The UK Stands With Ukraine - 'Slava Ukraini'
Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Returning car to advantage finance - HELP

Lynn_daz
 Share
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2803 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Lynn_daz

Lynn_daz

Posted
Posted

Long story short... got a car on finance through advantage finance. On the original HP agreement it says that after we had paid a sum of £5311.50, we could return the car and as long as we had paid this amount and taken reasonable care of the goods that we would have no more to pay...

 

 

Okay now we have paid nearly a grand more than this.... however got a letter today telling me they need another £2591.06 to bring the account up to half payment and settle the insurances.

 

The termination section says this :

You have a right to end this agreement. To do so, you should write to the person you make your payments to.. They will then be entitled too the return of the goods and to have the total amount payable under this agreement, that is £5311.50. If you have already paid at least this amount plus any overdue instalments and have taken reasonable care of the goods you will not have to pay anymore.

 

Now we have paid £6300 something. ( I rang and checked)

 

the letter I got today says the following

 

With reference to you termination request, please ensure that you have read your contract carefully. In order to effect a voluntary termination on this account the following criteria need to be met.

 

Payment required

 

in order for you to terminate the above agreement you will need to pay

1. the amount required to bring your account up to date = £0.00

2. AT least one half of the total amount payable as stated on your hire purchase Agreement, which includes payments already paid and any deposit you paid at the start of the agreement = £841.50

3. Any outstanding collection charges = £0.00

 

The amount required to terminate this agreement is £841.50 This figure is valid for 7 days.

 

Optional Insurance.

 

Please be aware that the balance of any payment protection or other insurances taken out at the same time will remain paybale.

 

to settle these insurances and claim any rebate to which you are entitled you may also choose to pay the amount set out below. this will also ensure that you have no further liability under the insurance element of the contract.

 

The amount required to do this is £2,524.91

less rebate £785.35

Total £1749.56

 

In order to pay both the termination figure on the vehicle and settle any oustanding insurances the total amount due is £2591.06. You may elect not to settle the insurances now and pay these over the remainder of your agreement but this may result in you losing the rebate to which you are entitled.

 

In addition the goods must be returned to us. In order to obtain details of our nearest agent to you please contact our re marketing Department on.......................

 

then it goes on to lay out how the car needs to be.. ie good trim etc.

 

 

Can they demand this extra money.. as I sent my other car back a month ago and there was none of this to pay...

 

Please help.

Link to post
Share on other sites
ReasonableRon

ReasonableRon

Posted
Posted

When you say that you have paid £6300 so far, are you including in that figure the amount you have so far paid on the insurances? If so then that could be where the confusion lies.

 

Each monthly payment you make is likely to consist of an amount towards the car and an amount towards the insurance. Only the amounts for the car count towards your termination figure.

 

Hope that helps.

Link to post
Share on other sites
  • 4 months later...
Lynn_daz

Lynn_daz

Posted
  • Author
Posted

Its 4 months on.. we now no longer owe anything on the car itself from my workings out..

 

How can we pay the insurance off if we wanted to cancel. Can we just carry on paying that as we were????

 

As really need to get the car gone as I to be fair its not worth whats left on it... I still have nearly 7k to pay and its worth 3k tops... and I would rather send it back.. have the cash for a few months and buy myself one cash.

 

thanks in advance...

Link to post
Share on other sites
  • 4 weeks later...
lizilou

lizilou

Posted
Posted

we had exactly same problem they asked for 6000 to return car after we had paid half of the price we asked to pay a reduced ammount and they refused to date the 2995 car has cost 8995 Beware

Link to post
Share on other sites
  • 3 months later...
natsunstar

natsunstar

Posted
Posted (edited)

Have you sorted your problem? I used to work for Advantage Finance & know exactly how they work. Im a broker now so if you need any advice, mail me. Ill need to see a copy of your agreement in order to advise you properly.

Edited by natsunstar
Link to post
Share on other sites
  • 2 years later...
johannsutherland

johannsutherland

Posted
Posted
Have you sorted your problem? I used to work for Advantage Finance & know exactly how they work. Im a broker now so if you need any advice, mail me. Ill need to see a copy of your agreement in order to advise you properly.

 

I am about to voluntary terminate my HP with Advantage Finance. I have not defaulted on any payments yet and have paid 34 of 48 monthly installments.

 

Do you guys think i'll have any major drama's with returning the car? I really dont want to pay anything 'extra'. The reason why I'm terminating is because I'm leaving the country fairly soon. How long do you think it will take to get the whole process over and done with?

 

Thanks for your help guys

Link to post
Share on other sites
crem

crem

Posted
Posted (edited)

It is hard to say what "difficulties" you will have on a VT. Some companies are easy to deal with (I have returned 2 cars to GM Finance,which is Vauxhall) but have heard horor stories on here about others, (Mercedes springs to mind).

 

Are you sure you need to VT though, because at month 34 out of 48 surely the car is worth far more than the amount you still owe, even if you sell at a "bargain" price?

Edited by crem
didn't notice 2 separate questions running.
Link to post
Share on other sites
johannsutherland

johannsutherland

Posted
Posted
It is hard to say what "difficulties" you will have on a VT. Some companies are easy to deal with (I have returned 2 cars to GM Finance,which is Vauxhall) but have heard horor stories on here about others, (Mercedes springs to mind).

 

Are you sure you need to VT though, because at month 34 out of 48 surely the car is worth far more than the amount you still owe, even if you sell at a "bargain" price?

 

You'd think, but the settlement figure is still £2800 and thats about the maximum i would get if i sold my 2004 Xsara Picasso. I got screwed over on the finance side of things...desperation is definitely a weakness!

 

I think it'll just cause me less headache to return the car.

Link to post
Share on other sites
  • 6 months later...
danmil

danmil

Posted
Posted

To natsunstar,

 

Sorry to bother you.. I bought a car on finance through Advantage.

 

The car has had nothing but problems with it and in my opinion.. it has never run sound from day 1.

 

The clutch went within 3 months and after arguing with the warranty co and the garage... they evently agreed to repair it. then the EGR valve went, but was no longer under the 6 month warrenty.. so I didnt persue it.

 

The garage told me that I can VT, but i had to contact ADV. I spaoke to Adv, and the woman told me she couldnt discuss it over the Phone and that it had to be in writing and she also seemed to want me off the phone very quickly.

 

The only reason I want to return the car is that its never 'run' ok and due to my circumstances my credit rating has got worse so I cant get new finance to get a more reliable car.

 

 

I've noticed that lots of people have had quite a lot of hassle trying to return there cars to Adv, do you think I will have a problem and is it worth doing a VT?

 

They told me my agreement is for 42 months and I recon Ive paid about 18 months without any defaults.

 

 

kind regards

 

Dan

 

Ps I know this msg is directed to natsunstar as they used to work at Advantage finance... but if anyone else has any advice... it would be appreciated before I write to them requesting VT.

 

 

Thanks again.

Link to post
Share on other sites
crem

crem

Posted
Posted

Have you reached the point where a VT option is viable?

 

Can you tell us the following from your sales invoice and HP agreement.

 

Purchase price of car

Deposit paid (including any value of car traded in)

Monthly payment

Months of contract

Months paid

were any additionals included (eg insurances/warranties)

Link to post
Share on other sites
danmil

danmil

Posted
Posted

Thanks for the reply crem, they didn't say I hadn't reached the point when enquired, will get all the details on monday. What I can tell you is I put 1k cash down plus my old car and I've been paying £32 a week and its a 42 month agreement. Thanks Dan

Link to post
Share on other sites
crem

crem

Posted
Posted

ADV won't tell you you've "reached the point of VT" because you can VT at any time. What we usually mean by reached the point is have you paid half the total amount payable, thereby not having anything else to pay.

 

For example,

total payable =5,000.

1/2 way = 2,500

Payments so far = 1,000

 

You can still VT, but you will owe them 1,500 when you give them the car back which you might not be able to pay them.

 

That is why we normally look at whether you have already reached the 2,500 point or are at least close enough that you will be able to make the final payment when they ask for it.

 

Post back when you can get all of the figures I suggested above.

Link to post
Share on other sites
  • 2 weeks later...
tomki79

tomki79

Posted
Posted

Guys I'm having the same problem with advantage

 

One half of amount payable to VT agreement was £5,193.46

 

Payments made on account to date

£3,882.14 monthly payments

£100.00 deposit

 

Now I have missed a few payments which total £1,211.00

 

I expected the VT amount to be the value of missed payments , but advantage are saying that I have to pay this amount plus the arrears , my argument is I want to pay the arrears in one payment today in which case I'm already over the half way mark so why should I have to pay another £1211,00 and they simply will not put anything in writing help!!!!!

Link to post
Share on other sites
crem

crem

Posted
Posted

Are you sure of how much the missed payments are, they seem a bit high.

 

Can you fill in a few more details to help us.

 

When did you start the HP

What was the total price of the car

How much is the monthly payment

How many months have you missed

 

If you ask them for a written confrimation as you are considering a Voluntary Termination, I can't see how they can avide needing to provide these details in writing.

Are your payments still in arrearss

Link to post
Share on other sites
  • 11 months later...
crewmember166

crewmember166

Posted
Posted

I am having the same problem with adv i have had the 40 month hp and it is due to end in January 2014 so only 11 more payments the car has had nothing but problems and now i can not get it to start and have been told it will cost over £1000 to fix the car is only worth £2100 and i still owe £2900 so it is not worth fixing or selling the woman wouldnt tell me anything over the phone i just need to no if i do hand it back will i face high chargers and if they sell in for a low amount will i have to pay the difference thank you

Link to post
Share on other sites
  • 1 month later...
dx100uk

dx100uk

Posted
Posted
I am having the same problem with adv i have had the 40 month hp and it is due to end in January 2014 so only 11 more payments the car has had nothing but problems and now i can not get it to start and have been told it will cost over £1000 to fix the car is only worth £2100 and i still owe £2900 so it is not worth fixing or selling the woman wouldnt tell me anything over the phone i just need to no if i do hand it back will i face high chargers and if they sell in for a low amount will i have to pay the difference thank you

 

this thread is a year+ old

 

tell us what is going on with you case please

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites
  • 2 months later...
dx100uk

dx100uk

Posted
Posted

yes they say you cant but you can

go your own thread

this one is more than a year old

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites
renegadeimp

renegadeimp

Posted
Posted

This thread should really be closed. It's been necro'd multiple times already.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

Link to post
Share on other sites
  • 4 months later...
dx100uk

dx100uk

Posted
Posted
Hi. I need advice on returning a car to advantage

Can you help me?

 

no! don't do that

start a new thread and tell us the story.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites
  • 2 years later...
hannahwilliams81

hannahwilliams81

Posted
Posted

hi guys,

im the same

I have finance with these for 2 years and still another 2.5 years left,

 

 

my car is a shed and is costing so much money I want to return it as its really not worth the money now!

 

 

any suggestions,

 

 

do I call advantage to see how much I need to pay,

and also about the insurance payments that share half of the monthly payments I make?

 

I don't want to alert them to my plans lol

 

Thanks

Hannah

Link to post
Share on other sites
dx100uk

dx100uk

Posted
Posted
hi guys,

im the same

I have finance with these for 2 years and still another 2.5 years left,

 

my car is a shed and is costing so much money I want to return it as its really not worth the money now!

 

any suggestions,

 

do I call advantage to see how much I need to pay,

and also about the insurance payments that share half of the monthly payments I make?

 

I don't want to alert them to my plans lol

 

Thanks

Hannah

 

 

thread is 3yrs old no-one will see you here.

start a new thread

 

 

thread now closed to stop repeated yearly opening

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2803 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
 Share
Go to topic listing

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


Follow: @real_CAG

Navigation Links

Welcome
CAG Community Centre
CAG Library
Banks & Credit
Other financial Institutions
Retail
Non-Retail
Work & Social
PayDay and Short term Loans
Debt
Motoring
Legal

Latest

Our Picks


Help and Support

CAG Library
Questions about This Site
Change your notification sound
Change your profile picture - FREE!


Useful LInks

County Court Forms
MoneyClaim Online
CPR - Pre-Action Protocols
Civil Procedure Rules
UK Legislation
Youth Consumer Service

Reclaim the right Ltd

registered in the UK
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS

The Consumer Action Group

The National Consumer Service
×
×
  • Create New...