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    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other!
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    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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TBI Claimform - old HFC Credit card Debt - **WON** - default notice fee but NO default produced


Canaan
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For info - the link to wasted costs order, Canaan. There is no fee to pay. You will need to amend the letter to suit your particular case.

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/85726-wasted-costs-order.html

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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:D:D:D Can't believe it. Your ole DJ may have been confused by the details of the CCA but TG he knew about default notices!

 

He did say that he had spent time that morning reading my defence and looking up the relevant rules and regs.:)

 

Would have loved to have been a fly on the sol's offices walls when she repeated her experience to her boss. Serves them jolly well right - they should have had the right docs. before even sending you an LBA.

 

The Sol was not the one who wrote the witness statement but that and the attached letters was all she had to go by, she was actually quite plesant and said well done at the end!

 

Re. costs Canaan, don't worry you can write in to the court. I'll look out a template for you.

 

Thanks FG, I have it now.

 

And don't forget before you take a glass to ask a mod to change your thread title to 'SUCCESS'. Yeah! :)

 

Too late, on my second glass :p I will click the triangle then and get it moved :D

Canaan

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Hi Canaan,

 

I'm sorry that I haven't been on here much over the weekend and didn't get to wish you luck for today but reading through your post you didn't need it.

 

Congratulations and well done - a brilliant result.

 

And don't forget those costs !

 

I'm sure you're enjoying a third glass by now.

 

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'He did say that he had spent time that morning reading my defence and looking up the relevant rules and regs.:)'

 

'The Sol was not the one who wrote the witness statement but that and the attached letters was all she had to go by, she was actually quite plesant and said well done at the end!'

 

 

How nice to see that some DJs actually take their job responsibly & that some sols. have the decency to give credit where it's deserved. It restores one's faith in our system of justice. When it works, it's good, when it doesn't it's horrid.

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Well!! What can I say! The case was dismissed! :D will post details once I grab a cuppa and calm down a bit!!!!

 

Canaan

 

Yiphee, yiphee, yiphee!!

 

36_2_68.gif

 

 

 

 

Congratulations Canaan!

 

Couldnt find one of my own FG, so I borrowed yours :D:lol: Well done Canaan, I do so hope surfaceagentx20 gets to see this. You put a lot of effort into this, a well deserved win. :)

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LOL Thanks Cit B,

 

I am having real trouble converting the wasted costs letter to one from a defendant rather than one from a claimant. Should I use the same harsh tone in my letter? I guess that I need to put that I am claiming wasted costs beause the claimant went ahead without the correct documents???

I will take another look tomorrow evening.

 

Back to the wine for now :wink:

Canaan

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Adding my congrats too....x20 did an excellent post on wasted costs as well, ill try to find it, unless anyone else has the link...it was something to do with Arrow Global.

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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They took you to court without evidence to prove their claim wasting your time and money, as well as the courts. And by the way -

 

 

WOOHOOOOOO!!!!!!

Well done!!!!!

congratulations0an8.jpg

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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Couldnt find one of my own FG, so I borrowed yours :D:lol: Well done Canaan, I do so hope surfaceagentx20 gets to see this. You put a lot of effort into this, a well deserved win. :)

 

That's OK, CB. Sounds good however you put it.

 

Here, here to surfaceagent & also the other legals & site team etc. who put in such valuable posts that Canaan has not been slow to acknowledge. :-)

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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VERY WELL DONE... it's a great feeling when the other side is made to feel silly in court.

Make sure you keep hold of all the documentation as they may try again later (seems to be happening more often now so I've been informed).

 

Thanks Sillygirl. If they do find a default notice they still have to prove that they sent it to me. Also their CCA is complete pants so they would loose on that too.

 

Canaan

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Well Done canaan,

Was your case just based on the claimaint not having the default letter in court on the day ?

Womble

 

Thanks Womble.

My defence mainly dealt with the lack of a proper executed agreement, but the judge obviously looked at my defence and decided that it was the default issue that was more important and relevant. I had requested the default notice along with the agreement repeatedly, the agreement appeared after my original defence was submitted but they never sent me a copy of the default notice, nor did they have it with them today. The judge did all the work today, as I said in my post below about the day I only said good afternoon and thank you :lol:

Canaan

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Yiphee, yiphee, yiphee!!

 

36_2_68.gif

 

 

Didn't I tell you it's better than sex?!! - now you know what I meant.

 

 

Congratulations Canaan!

 

 

You know....as sad as it is to have to admit it.....YOU ARE RIGHT :lol:

Canaan

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You know....as sad as it is to have to admit it.....YOU ARE RIGHT :lol:

Canaan

 

 

and chocolate.....!! :D:D:D

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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congratulations

You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

If in doubt seek advice from a qualified insured professional. Any advice I have offered you is done so on an informal basis, without prejudice or liability.

 

If you think I have been helpful PLEASE click the scales

 

court bundles for dummies

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really really chuffed for your success.inspiring.

muffintop

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