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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Worried sick!! ...Energy Collection Services


Emma Royd
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morning all

 

I was struggling to pay my gas/elec bill to Eon and I rang them up and explained i'd been made redundant. They were very helpful and sent me a payment card. This was about 6 weeks ago. To be truthful i've not made a payment as yet. Child tax credits got stopped (that's another story) a few weeks ago and although I got them reinstated I didnt get backdated which left me struggling.

 

I received a letter from ECS yesterday 9/9/08 dated 4th September saying that I have to pay the outstanding balance by 11 September which is tomorrow.

 

I am worried sick as I know that gas/lec have more powers than the usual DCA'S. There is no way I can afford this payment and they are threatening me with a visit to collect the outstanding amount, disconnection (although is says if my meter is outside) and £30 being added to my account to cover the cost of the visit.

 

Please can someone advise what to do next? I've thought about just making a payment today and pretending the letter didn't arrive.

 

Any advice would be appreciated

 

Emma Royd

xx

 

PS forgot to mention that looking at the envelope it would be pretty obvious to the postman or anyone else that saw it that it's from a DCA.

 

IMPORTANT

PLEASE CONTACT ECS ON 0800 0151912

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OK, don't panic. You are going to have to pay this, but they cannot make you pay more than you can afford. If you can afford to pay some of this off today then do that, but then send a letter to them asking for the payment plan to be reinstated, explaining what happened with the child tax credits. They can be nasty, Npower who I was dealing with have a particularly rude collections department, but don't panic about it.

Beating the DCA's day by day

 

My fight:

NDR - CCA'd 12+2 passed

Bank of Scotland - CCA'd 12+2 passed

CFS - Win by Technical Knock-out!:lol:

HFC Bank - CCA'd 12+2 passed

Chantry Collections - CCA sent

 

Time flies like an arrow

Fruit flies like a banana :D

 

<---------- Have I given you top advice, have I made you laugh, click on the scales, it won't hurt you! :grin:

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Hi, i dont post that often on here but is there anyway you could ask for a key meter to be put in.

 

When we found ourselves in debt with both the gas and electric we asked for them to be put in, they then take the debt off a bit at a time.

 

Might be worth a go.

 

Let me know what happens and good luck, but dont panic.

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thanks for the replies. A couple more questions if I may

 

Do I make the payment to EON using the payment card or do I pay ECS using the payment slip?

 

Do I contact Eon regarding the payment plan or ECS?

 

After doing a search on here i've discovered that ECS are actually EONS inhouse DCA.

 

 

is there anyway you could ask for a key meter to be put in

thank you for the suggestion but I really don't want to go down that road if I can help it. I know you ending up paying alot more and i'm struggling to make ends meet as it is

 

Emma Royd

xx

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Having being in your situation as well, one other comment about the key meter is that even when the arrears had been collected I still found it useful as I am unable to get in debt again and with power costs increasing vastly I would be worried that if I changed back to the usual methods of payment that I soon would be in arrears again

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No, you can get a prepaid meter put in at your own request. I am in the same boat with Scottish Power. I pay off my debt from a non-prepayment meter with them on my key/card and they have been fine about it. And I can only use what I have. I know the rate is higher but I cannot get into further debt with them.

Beating the DCA's day by day

 

My fight:

NDR - CCA'd 12+2 passed

Bank of Scotland - CCA'd 12+2 passed

CFS - Win by Technical Knock-out!:lol:

HFC Bank - CCA'd 12+2 passed

Chantry Collections - CCA sent

 

Time flies like an arrow

Fruit flies like a banana :D

 

<---------- Have I given you top advice, have I made you laugh, click on the scales, it won't hurt you! :grin:

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Energy Collection Services are eon's in house debt chasers for 'live' accounts. For final accounts they use the name Utility Debt Services but it is still eon calling.

 

They just get a recorded message ahead of your call to say who you think you are calling. The people who take these calls are the same ones who deal with all other queries.

Edited by zazen.warrior
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I to am privatly renting and we didnt have to get permission, as long as you arrange to have it removed at the end of your tenancy. Its also in the best interest of your landlord for a key meter to be installed as they wont be left with any debts against the property.

 

I like having both my electric and gas on key meters as i can see what i am using and i am more careful. Also as others have said i am not running up bills with it.

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Be aware eon will not remove a prepayment meter once they have installed it for debt, even if you agreed to have it put in - not even if the occupier changes - not unless said new occupier has a perfect credit history with them at another address and even then they would have to kick up an almighty energy watch involved stink!!

 

They class the address as a poor risk.

 

I would call eon and agree to the pre payment meters.

 

Otherwise you will find £30 added to the debt for each 'pre disconnection visit' and a whacking £230.00 warrant fee for each one if it gets that far. And still have prepayment meters at the end of the day.

 

That's £30 + £230 each for gas and elec which will then be added to the total debt which is set on the meters.

 

I would request the debts to be set at £1.00 per week on your meters, they will pressure you to accept a higher rate and tell you the minimum is £3.00 but stress your financial situation and make copius use of the words ENERGY WATCH if they persist.

 

Good Luck with this!

 

PS Stress that you have young children at the property, they cannot disconnect anyone at this time of the year who has young children, or any other 'vulnerable' people and in any event they would only disconnect as a final resort if they could not fit a pre paymant meter.

Edited by zazen.warrior
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Blow having a prepayment meter- we went through all of this and got our fuel paid through our benefits on Fuel Direct.

 

An absolute godsend. If a prepayment meter is not suitable and you are on certain benefits this is a much better option.

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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If you are on an eligible benefit, you need to contact your local benefits office. Then contact the fuel provider saying that due to your circumstances a prepayment meter is not appropriate.

 

Your fuel company may be resistant to Fuel Direct- we had an afternoon of increasingly abusive phone calls from EDF, trying to berate us into a prepayment meter. Luckily we stood firm (and my OH put the phone down on them when they got beyond the pale).

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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Exactly- the DWP were great about it though. We had to re-jig who received what between me and OH, but we got it all covered and it works a treat.

 

And I never fear a fuel bill again.

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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Also if you have kids, redundancy etc, try an application to your supplier's Energy trust fund.

 

They award donations to pay off large parts of bills. It is not an immediate solution but when you can show hardship, they will help. It depends where you are though in some cases.

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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Sorry haven't replied sooner...son has been hogging my pc.

 

Thank you for all the replies and advice. Decided to ring EON and not ECS. It was a young girl on the other end and she was very polite. I explained that i'd rang up a few weeks ago and that the guy had sent me a payment card. She then questioned this saying that at the time the payment system was down. Told her i'd made a payment yesterday and will start paying every monday when I get my benefits. She said I need to pay this bill by the 29th Sept and my next bill is due on the 17th...knock on the door in the middle of phone call....it was EON come to read my meters.

 

She said I had to pay at least £32 a week as this was inline with the amount of consumption i'm using. (my bills over the last year have been ridiculously high for saying there's only me and my son here)

 

I said I couldn't afford that amount and could offer £20. She then offered me a prepayment meter. I said i'd prefer not to have meters installed and that i'd rather have the money stopped off my benefits. She said they couldnt do that. I then told her that I had got the energy watch and goverment websites up infront of me and they both gave information about fuel direct. She said she'd never heard of fuel direct then put me on hold while she went off to find out.

 

She came back and gave me the number for fuel direct and told me to get in touch with my local job centre as they wont speak to me direct and I have to be present when the phone call is made. Have got an appointment with them on tuesday afternoon.

 

thanks again

 

Emma Royd

xx

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Emma I hope you are on the correct benefits for Fuel Direct- worth checking. And you don't have to be there- we didn't.

 

Have you spoken to your local DWP Direct payments department? Just ring up and ask to speak to the Direct payments person about whether you can get Fuel Direct. I found them very informative and they did everything by phone- you don't have to go into the office in my area!

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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Thanks for the replies.

 

If not use what I said about pre-payment meters as plan B :wink:

 

I've been out all today and chatting with different people and have come to the decision i'd be best going with plan B. I know it costs more but i'm scared that when I eventually find another job then i'll have to find the money myself anyway and with the cost of gas and electric keep going up i'm scared of ending up in an even bigger mess.

 

I'm going to ring Eon tomorrow and request they put me pre-payment meters in.

 

Thanks again for everyones great advice. Much appreciated

 

Emma Royd

xx

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