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Late Payment Charges


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Hi,

 

We have Virgin Media phone, broadband and TV and the bill is due at the wrong time of the month for us. We have tried to change payment dates to no avail, consequently every month we get a £10 late payment charge. Obviously over the last year that amounts to £120 to Virgin!! Is there anything we can do because the little bit of reading I have done seems to indicate that this amounts to an unlawful penalty charge?

 

Thanks :)

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