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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
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Capquest-dont Let Them Get Away With It.


MARTIN3030
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Thanks

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Hi all,

 

This is my first post on here, I will be sorting out my bank charges once I have resolved Capquest!

 

So HELP I do actually owe E.ON (Powergen) around £250 but moved to my new house.

 

I'm happy to pay the debt but now have had numerous (missed) cals from Capquest and my first letter arrived from them today saying I owe £637.27

 

The letters title is "CREDITORS NOTICE"

 

What should I do I'd like to pay off the debt now I have a new job,

 

Who should I pay?

Do I phone them or should I write?

 

Many thanks in advance and apologies if this has already been said before!

 

Thanks

Paul

Southampton

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Hi Paul,

 

first of all, don't panic...and don't, under any circumstances phone them!

 

Spend a bit of time and read what's happening on other threads with CapQuest. You need to be versed in how they operate.

 

Oh and dramatic letter headings like 'Creditors Notice' are all part of their tactics. Take your time and deal with them, in writing only, when you know exactly what to say.

 

xx

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sorry.. removed post - incorrect advice.:)

Edited by citizenB

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Ooops, was that me CitB?

 

xx

 

No Help, I offered some advice then realised it wasnt correct. My apologies I will amend to say I had posted in error. xx

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Haha---

 

I just took mine away just in case I had got it wrong..

 

Ok so Paul,

 

Don't 'phone them under any circumstances. Have a look around here at other Capquest threads and take your time...then, when you know exactly what to say, write to them and insist that everything is in writing.

 

Sorry for the c*ck-up there but I'm a novice!

 

xx

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Haha---

 

I just took mine away just in case I had got it wrong..

 

Ok so Paul,

 

Don't 'phone them under any circumstances. Have a look around here at other Capquest threads and take your time...then, when you know exactly what to say, write to them and insist that everything is in writing.

 

Sorry for the c*ck-up there but I'm a novice!

 

xx

 

Umm, no you didnt.. it is still there :-D

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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See, I am a total novice...I can't even delete things properly

 

(Note to self)...Must try harder

 

xx

 

 

:D:D

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I would like to thank Martin for posting the form letter to send to Capquest.

 

I have today received a letter from Capquest stating that the account is statute barred and that they are in the process of closing the account on their system.

I do have a question though. They have sent me a letter, apparently from Northern Rock stating they sold the debt to Capquest investments ltd on June 30th, 2005. this letter is printed on plain paper with no company logo anywhere so I am wondering if this is actually a genuine letter from Northern Rock or if it has just been done by someone at Capquest? Am I being overly concerned? My gut feeling is to write to trading standards with this letter as I feel that they are being less than honest again.

Also, the comments about being in the process of closing the account worry me slightly. Surely they should be done automatically? Should I send another letter asking for proof of the account being closed or should I accept the letter at face value as it does state that the account is statute barred?

Once again,

Thanks

Edited by MARTIN3030
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  • 2 weeks later...

This is a great thread.

 

I've just WON my SD case (see the WON section). And I was granted £425 in costs!! And the other side never even turned-up. The judge just signed the order and that was that.

 

Now CapQuest have 14 days or I'm sending the bailiffs round :)

 

So claim ALL your costs - the judge might reduce them if he/she thinks their excessive; but on the other hand, they seem ****ed with the DCA's, and so are minded to just OK the costs, especially when the other side have not turned-up.

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Nice one Susan.

 

Always good to see a DCA having to pay out money. :-D The more of us who claim costs against them, the better. As eventually they'll make sure they have all the paperwork in order before filing a claim against someone.

These are video links to show how I deal with Debt Collectors.

 

Fly fishing for C.A.R.S

http://uk.youtube.com/watch?v=zPtzK8FqE6k&feature=related

 

Frederickson International don't accept my card type

http://uk.youtube.com/watch?v=eiZBULlWW6Q&feature=related

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I recived a Statutory Demand off CapQuest yesterday [via 1st class non recoreded post]...

 

...i've been planning on taking them on for some time, this is the push i've needed!

People who haven't made mistakes, haven't made anything!

 

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This is a great thread.

 

I've just WON my SD case (see the WON section). And I was granted £425 in costs!! And the other side never even turned-up. The judge just signed the order and that was that.

 

Now CapQuest have 14 days or I'm sending the bailiffs round :)

 

So claim ALL your costs - the judge might reduce them if he/she thinks their excessive; but on the other hand, they seem ****ed with the DCA's, and so are minded to just OK the costs, especially when the other side have not turned-up.

 

 

 

Well done Susan.

Consider using an enforcement officer if you have to get a warrant-County Court Baliffs are slow and often give notice.Well worth paying its about 85 quid but you get that back on top of the money you are due.

Keep us posted.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Brilliant thread - these b*stards have been trying to get hold of me for ages and I refuse all their calls. They have silent called, they have got another company to call and pretend I have won something and need my address, another company saying that they are a telegram company (WHAT?! Are we in the 1850s?) requesting all sorts of details before they would tell me the contents of the telegram - I hung up, more calls than I can count at 7.30 in the morning to 10.30 at night. I havent answered one and I'm not going to. They don't have my address or any other details and I don't have a clue what the debt is for so shan't be following it up. No doubt they will keep on coming! Does anyone know whether Thames Credit are a subsidary as they have also chased me around the same time and that was with regards to a SB debt to Debenhams so it could be the same thing!?

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CapQuest used to call me like this - i sent them the template t ostop calling me but they wont - 3 years and not a day except christmas where they dont call 2-8 times, i reported them to TS about silent calls and messages that were purposfully crackel untill the number to call was read out when it became crystal clear - they now always leave a clear message but its the same recorded one.

 

I've been forced to change my number just to get away from this!

 

Read my thread for my latest - got an SD last week - muct get round to dealing with it as the clock is ticking!

 

CapQuest SD - i want to end this once and for all! - The Consumer Forums

People who haven't made mistakes, haven't made anything!

 

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I would like to thank Martin for posting the form letter to send to Capquest.

 

I have today received a letter from Capquest stating that the account is statute barred and that they are in the process of closing the account on their system.

I do have a question though. They have sent me a letter, apparently from Northern Rock stating they sold the debt to Capquest investments ltd on June 30th, 2005. this letter is printed on plain paper with no company logo anywhere so I am wondering if this is actually a genuine letter from Northern Rock or if it has just been done by someone at Capquest? Am I being overly concerned? My gut feeling is to write to trading standards with this letter as I feel that they are being less than honest again.

Also, the comments about being in the process of closing the account worry me slightly. Surely they should be done automatically? Should I send another letter asking for proof of the account being closed or should I accept the letter at face value as it does state that the account is statute barred?

Once again,

Thanks

 

 

Sorry for the late reply Ziggy.Yes of course you can question it.Even at this late stage.

Dont accept dispute resolution until you feel happy that its been sorted.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Brilliant thread - these b*stards have been trying to get hold of me for ages and I refuse all their calls. They have silent called, they have got another company to call and pretend I have won something and need my address, another company saying that they are a telegram company (WHAT?! Are we in the 1850s?) requesting all sorts of details before they would tell me the contents of the telegram - I hung up, more calls than I can count at 7.30 in the morning to 10.30 at night. I havent answered one and I'm not going to. They don't have my address or any other details and I don't have a clue what the debt is for so shan't be following it up. No doubt they will keep on coming! Does anyone know whether Thames Credit are a subsidary as they have also chased me around the same time and that was with regards to a SB debt to Debenhams so it could be the same thing!?

 

 

Capquest own the telegram company-its one of their companies.

Under OFT guidelines its unlawful to use third parties to collect debts without first informing you that they are acting as agents for you.

They could have assigned the debt to Thames-although Thames tend to specialise in utility debts.

Trying to collect debts or alleged debts without clearly informing the recipient what the matter is about and who they are is also unlawful.

The unfair 2008 consumer regs gives additional protection on top of the OFT guidelines on debt collection.

The fact that you have not acknowledged any alleged debts to them makes putting an end to this fairly easy.

I suggest you keep a log of all the attempts they are making -it may come in handy for you later.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Got my cheque today for £425 from CapQuest for my SD set-aside costs.

 

Very satisfying! But I was a little miffed they paid so quickly, as I had the forms ready to send the bailiffs in.

 

Let me say again - the Judge had no problems with my cost claim, and just signed the order. I claimed 25 hours at the LiP rate of £9.25; plus half-days off work etc to take the docs to court and attend the hearing. Plus other travel, photocopy expenses etc..

 

There is no reason you could not claim other items as well: ie. internet access etc. And if you earn't say £15K pa; but on your holidays from work you did self-employed work as a painter/decorator at £300 per day, then you could rightly claim two half-days at £150 each - as you were forced to use your holidays to attend court. But you must be honest about your costs - in the same way that CapQuest are an honest and fair company.

 

These were my true and fair costs - but I made sure I claimed every penny - and other's should to. The judge was NOT happy with CapQuest, and he had no problem with my costs. So claim EVERY penny, and the worst that can happen is that the judge will just reduce your claim if he/she thinks it's excessive.

 

My case was very clear-cut: statue barred; no paperwork from CQ and they did not turn-up.

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:)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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you get 18 days from the 14th imo to have the stst demand set aside - its not your fault they didn't deliver it in person which is what they are meant to do! - you cant be held responsible for delivery delays - esp if it was 2nd class post!

 

I know you dont dispute the debt but you should question if CapQuest have the correct info to collect it!

 

I would file to have the stat demand set aside and say on the form that you are willing to make payments but have requested t&c for a payment plan from CapQuest along with proof that they have the right to collect it.

People who haven't made mistakes, haven't made anything!

 

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  • 2 weeks later...
Hi All

 

Can anyone give me the address of the directors of capquest as i intend to supheona them for an illegal entry on my credit file.

 

Thanks

 

Fraid we cant have this posted Scampy-however you should have no trouble finding this on the internet.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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