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    • These are the photos of the signs. At the entrance there is a 7h free sign. On some bays there is a permit sign.  Also their official website is misleading as it implies all parking is free.  I can't be certain of the exact parking bay I was in that day, and there was no PCN ticket on my car and no other evidence was provided.  parking sign 2.pdf
    • Hi, In my last post I mentioned I had received an email from SS who were asking me to hand over the keys to my mother’s flat so they could pass them to the Law firm who have been appointed court of protection to access, secure and insure my mother’s property.  Feeling this, all quickly getting out of my hands I emailed ss requesting proof of this. I HAVEN’T HEARD BACK FROM SS.  Yesterday, I received an email (with attached court of protection order) from the Law Firm confirming this was correct (please see below a copy of this).  After reading the court of protection order I do have some concerns about it:   (a)   I only found out yesterday, the Law firm had been appointed by the court back in January.  Up until now, I have not received any notification regarding this.  (b)   Section 2   - States I am estranged from my mother.  This is NOT CORRECT    The only reason I stepped back from my mother was to protect myself from the guy (groomer) who had befriended her & was very aggressive towards me & because of my mother’s dementia she had become aggressive also.  I constantly tried to warned SS about this guy's manipulative behaviour towards my mother and his increasing aggressiveness towards me (as mentioned in previous posts).  Each time I was ignored.  Instead, SS encouraged his involvement with my mother – including him in her care plans and mental health assessments.   I was literally pushed out because I feared him and my mother’s increasing aggression towards me. Up until I stepped back, I had always looked after my mother and since her admission to the care home, I visit regularly.   .(c)    Sections -  4, 5 and 7  I am struggling to understand these as I don’t have a legal background.  I was wondering if there is anyone who might be able to explain what they mean.  It’s been a horrendous situation where I had to walk away from my mother at her most vulnerable because of; ss (not helping), scammer and groomer. I have no legal background, nor experience in highly manipulative people or an understanding of how the SS system operates, finding myself isolated, scared and powerless to the point I haven’t collected my personal belongings and items for my mother’s room in the care home.  Sadly, the court has only had heard one version of this story SS’s, and based their decision on that. My mother’s situation and the experience I have gone through could happen to anyone who has a vulnerable parent.    If anyone any thoughts on this much appreciated.  Thank you. ______________________________________________________  (Below is the Court of Protection Order)  COURT OF PROTECTION                                                                                                                                                                                   No xxx  MENTAL CAPACITY ACT 2005 In the matter of Name xxx ORDER Made by  Depty District Judge At xxx Made on xxx Issued on 18 January 2024  WHEREAS  1.     xxx Solicitors, Address xxx  ("Applicant”) has applied for an order under the Mental Capacity Act 2005.  2.     The Court notes (my mother) is said to be estranged from all her three children and only one, (me) has been notified.  3.     (Me) was previously appointed as Atorney for Property and Affairs for (my mother).  The Exhibity NAJ at (date) refers to (me) and all replacement Attorneys are now officially standing down.  4.     Pursuant to Rule 9.10 of the Court of Protection Rules 2017 and Practice Direction 9B the Applicant 2must seek to identify at least three persons who are likely to have an interest in being notified that an application has been issues.”  The children of (my mother), and any other appointed attorneys are likely to have an interest in the application, because of the nature of relationship to (my mother).  5.     The Court considers that the notification requirements are an important safeguard for the person in respect of whom an order is sought.  6.     The Court notes that it is said that the local authority no longer has access to (my mother’s) Property.  7.     Further information is required for the Court to determine the application.  IT IS ORDERED THAT  Within 28 days of the issue date this order, the Applicant shall file a form COP24 witness statement confirming that the other children of (my mother) and any replacement attorneys have been notified of the application and shall confirm their name, address, and date upon which those persons were notified.  If the Applicant wishes the Court to dispense with any further notification, they should file a COP9 and COP24 explaining, what steps (if any) have been taken to attempt notification and why notification should be dispensed with.   Pending the determination of the application to appoint a deputy for (my mother), the Applicant is authorised to take such steps as are proportionate and necessary to access, secure and insure the house and property of (my mother).   This order was made without a hearing and without notice.  Any person affected by this order may apply within 21 days of the date on which the order was served to have the order set aside or varied pursuant to Rule 13.4 of the Court of Protection Rules 2017 (“the Rules”).  Such application must be made on Form COP9 and in accordance with Part 10 Rules.              
    • Unless I've got an incorrect copy of the relevant regulation: The PCN is only deemed to have arrived two days after dispatch "unless the contrary is proved" in which case date of delivery does matter (not just date of posting) and I would like clarification of the required standard of proof. It seems perhaps this hasn't been tested. Since post is now barcoded for the Post Office's own tracking purposes perhaps there is some way I can get that evidence from the Post Office...
    • I would say You should accept it - I HIGHLY doubt you will  be able to claim for letters at trial ans they’re offering you that, which is higher monetary value than interest.   Also they raise a good point, getting interest at anything above 4% is lucky these days, yes judges give it, but rarily above 4%   Also you might find depending on the judge  you don’t get some costs if you take it all the way over £7.40 when court woukdnt award letters costs and thus meaning their award would be less than evris offer which was made    Up to you though but the wait will be 3-4mo for a trial date at least
    • Hi Folks, Been 162 days! Just by way of update. Today I received a text from Opos Ltd so no doubt Capquest are renting the debt out to anybody who fancies a nibble. Safe to say I will not be responding.
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Halifax & Hardship Help.


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Hi there,

 

Well done to those of you who've had their claims settled!!!!

 

I wrote to Halifax a month ago explaining I was in severe hardship and asking them if they could re-assess my case but I ve heard nothing back-do you think I should wait or should I contact them again?

 

 

Hi louloubella73,

 

Do what I did ring them every day make it perfectly clear you are "Suffering Severe Financial Hardship" and that you are in complete dire straits ie: Bank is ringing about mortgage arrears(if any) just make it plain that you do not have anything to "Rub Together".

Speak to the customer service team, when I rang they refused to do anything until I asked to speak to someone with a modicum of sense in the Customer Service Dept.

Do not be fobbed off just keep ringing and pleading.

 

Good Luck.

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Hi there,

 

Well done to those of you who've had their claims settled!!!!

 

I wrote to Halifax a month ago explaining I was in severe hardship and asking them if they could re-assess my case but I ve heard nothing back-do you think I should wait or should I contact them again?

 

Luolou

 

Did you send to them your income and expenses schedule, your revised charges and interest, all evidences of your hardship and a nice letter explaining all your circumstances and the reasons that you fall inder the FSA financial hardship waiver rules.

 

If you have then as Behind.... says, keep phoning. If on the other hand you have not yet you need to get this together as soon as possible. I found that Halifax dealt with mine quite quickly.

 

Halifax have now agreed mine on 100% of the charges only, but as only one of mine fell into the 6 year period, the rest 17 years worth are subject to the limitations act. I am getting some help with this and I am presently preparing my POC now, as they have already agreed to 100% of the charges in my case and they have also confirmed I am suffering financial hardship.

 

Good luck, if you need any further assistance just shout.

 

Tuttsi

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Hi again

 

Thanks for those replies.

 

I ve sent the income/expenditure forms and a letter, but haven t sent a revised charges amount. I will try to ring them-does anyone have a number that will get me straight through? all i ve got is the 08457 one which costs a fortune.

I m still surprised to have heard nothing at all though-I know they ve received it as they returned some original docs/letters that I sent them.

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Hi again

 

Thanks for those replies.

 

I ve sent the income/expenditure forms and a letter, but haven t sent a revised charges amount. I will try to ring them-does anyone have a number that will get me straight through? all i ve got is the 08457 one which costs a fortune.

I m still surprised to have heard nothing at all though-I know they ve received it as they returned some original docs/letters that I sent them.

 

Look up that 0845 number on saynoto0870.com to see if there is an alternative listed.:wink:

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  • 1 month later...

Hiya, this site has been fab so far for me!!:D

 

I am currently making a claim under financial hardship, being on income support and a single mum I am really struggling at the moment and dreading christmas!! :mad:

 

I sent my form off (well 2 forms because they apparently "didn't receive the first one" with my outgoings and incomings, this was 2 months ago, I rang up to see where my claim was up to and it still hasn't been dealt with. Is there any way I could perhaps speed things up or are they within their right to leave it so long?

 

Thanks again, will definitely be making a donation once I get my flipping money!! x x

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Hi Sarahlou,

 

They are supposed to reply within 40 days. I would write again and tell them they need to respond in the next seven days or they are breaking the OFT guidelines. They do seem to be one of the best for dealing with hardship, so give them one last chance before we report them or think about court.

 

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Hiya, this site has been fab so far for me!!:D

 

I am currently making a claim under financial hardship, being on income support and a single mum I am really struggling at the moment and dreading christmas!! :mad:

 

I sent my form off (well 2 forms because they apparently "didn't receive the first one" with my outgoings and incomings, this was 2 months ago, I rang up to see where my claim was up to and it still hasn't been dealt with. Is there any way I could perhaps speed things up or are they within their right to leave it so long?

 

Thanks again, will definitely be making a donation once I get my flipping money!! x x

 

Hi Sarah

 

Apart from writing again, have you tried ringing them again, others have done so and this may speed things along. There really is no hard and fast rule and all the banks have their owns systems in place.

 

You could also take this up with the chief exec officer.........they are normally pretty efficient for getting action in cases such as these.

 

Good Luck

 

xx

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  • 3 weeks later...

hii, Halifax have offered to give me £372!! I think it may be more they owe but I'm not complaining!!

 

I was wondering, how long between sending the letter back to accept their amount to the account being credited with the money they owe??

 

Also, the letter stated that the money must be used to bring my overdraft upto its limit type thing,was wondering, will they take my overdraft facility off me?? I'm sort of relying on some of this money for xmas so I really hope this is not the case!!

 

Thanks so much again, Sarahx

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Hiya Sarah,

 

CONGRATULATIONS....:D

 

It can take up to 2 weeks for the money to appear, but just keep checking.

 

As for the overdraft, all banks can withdraw them at any time, but the chances are yours will be fine. Let us know when you get your money. :D

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Well done Sarah, let us know when the money arrives!

 

Did you phone them or did they just write and did they just give you the return of your all charges without interest!

 

Tuttsi xx

 

I originally wrote to them using a hardship template from this site, after hearing I could claim through hardship. I then had to fill out one of those incoming and outgoing money things (sorry can't remember the name of them!!!)

 

Then I rang in Nov to see where my claim was upto, they had received my money form thing but it hadn't been looked at since it arrived in Sep. I then phoned them every week for about 3 weeks to see where my claim was up to and telling them it shouldn't be taking so long etc. and finally I phone on Tues last week and a letter had been sent out that same day offering £372! I think they may owe about this give or take £20, my claim didn't include interest because the charges always came out the day they said they would so no interest built up (if that's right anyway!)

 

I signed the return slip on Thursday morning accepting my offer and I'm just waiting for them to put it in my bank!! It does say it can take upto 14 working days but I'm really hoping it isn't the case. I phoned again today to make sure they had received my acceptance slip and he said that the put the monies into the accounts in date order. I will be phoning again on Thursday, just to be annoying!!! hahaha

 

Sorry this was a long post, I wanted to show people how it had worked for me and the whole process. I advise everyone to basically phone up at least once a week else they will "forget" you!!!

 

Good Luck everyone, will let you all know when I receive it!! Thanks again x x x:D

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Hi sarah well done on your claim i seem to be in the same position as you i sent my claim in on 23rd oct claiming hardship enclosed my i/e form also proof of the mess i am in ie arrears etc,havent heard anything,i phone every week to be told it is with assessors and they look at them in order so i am hoping after reading your post i might be getting near the top of queiu,will keep you updated hope you dont have to long to wait on your money,by the way my claim is for £5800 so would really come in handy just now.

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Thank you Sarah. the info you have provided will be very helpfull for other peeps who are in the same position.

 

and Willmurr, I am keeping my fingers crossed that you will soon get to the top of the pile and your claim will be assessed in your favour.

 

Keep us posted.

 

Tuttsi xx

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Argh mine's only a really small amount in comparison to most people on here!! hehe

 

You're welcome Tuttsi!

 

I phoned again today!!!haha

The woman said "you were told only yesterday that it can take upto 14 working days for the money to enter your account" I didn't know what to say!!! I just asked why it took so long. It's annoying me now, think I have waited enough!

 

I am relying on that money for most of my daughters xmas presents and have't got long left at all!! I know I shouldn't rely on it but would also like to treat myself for the first time in god knows how long.

 

Is there anyone who could give me a time scale from their own experience??

 

Good Luck again and keep us posted

 

Sarahx

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