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    • I have had a secondary thought.  I borrowed £s from a completely separate entity 6y ago. It was personal and unsecured. I was going to repay upon sale of the property. But then repo and I couldn't.  Eventually they applied and got a charging order on the property.  Their lawyers wrote that if I didn't repay they may apply for an order for sale.  I'm not in control of the sale.  The lender won't agree to an order for sale.  The judge won't expedite it/ extract from trial.  Someone here on cag may or may not suggest I can apply for an order v the receiver?  But could I alternatively ask this separate entity with a c.o to carry out their threat and actually make an application to court for an order for sale v the receiver instead?
    • You left the PCN number showing, but no worries, I've redacted it. Euro Car parks are very well known to us.  I've just skimmed through the titles of the latest 100 cases we have with them (I gave up after 100) and, despite all their bluster and threats, in not one have they taken the Cagger to court. You stayed there for 2 hours &:45 minutes.  I'm guessing the limit is 2 hours and 30 minutes, right?  
    • If the claimant fails to draft directions the court can order a Case Management Hearing to set them but normally in Fast Track claims the claimant sets the directions...Unlike small claims track which are always set the court.
    • Not Evris offer, the court offers mediation service.   All claims proceed to hearing if mediation fails /not happen.   Why do you not wish to attend in person to stand your claim ?     Absolutely you must comply with the courts directions or your claim risks being struck out. Preparation for a hearing should happen irrespective of mediation.   https://www.consumeractiongroup.co.uk/topic/460613-suing-a-parcel-delivery-company-when-you-dont-have-a-direct-contract-with-them-–-third-party-rights-copy-of-judgment-available/#comment-5255007   Andy  
    • LPA.  (I'm fighting insolvency due to all the stuff that he and lender have done).  He appointed estate agents - (changed several times). Disclosure shows he was originally appointed for a specific reason (3m after repo) : using his powers as acting for leaseholder to serve notice on freeholders (to grab fh).  There was interest from 3 potential buyers. He chose one whose offer depended on a positive result of the notice.  Disc also shows he'd taken counsel advice - which was 'he'd fail'.  He'd simultaneously asked to resign as his job (of serving notice) was done and he'd found a buyer.  Lender asked him to stay on to assign notice to the buyer.  Notice failed, buyer didn't buy.  So receiver stayed.  There was 1 buyer who wanted to proceed w/o fh but receiver/ lender wasted 1y trying to get rid of them!  Disc shows why. But I didn't know why at the time. In later months Lender voiced getting rid of receiver. Various reasons - including cost.  But there's a contradiction/ irony: as I've seen an email (of 4y ago) which shows the receiver telling lender not to incur significant costs and to minimize receiver costs.    Yet lender then asked him to serve another notice - again counsel advice indicated 'he'd fail'.  And he did fail.  But wasted 3y trying and incurred huge legal costs - lender trying to pass on to me. Lender interfered - said wanted to do works.  Receiver should have said no.  But disc. shows he agreed to step aside to let them do the works - on proviso lender would discuss potential costs first (they didn't), works wouldn't take long (took 15m), and lender would hold interest (they didn't) (this last point is crucial for me now - as I need to know if I can argue that all interest beyond this point shouldnt be allowed?)   I need to check receiver witness statement in litigation with freeholders to see exactly what he said about 'his position'. But I remember it being along the lines of - 'if the works increased the value of the property he didn't have a problem'.  Lender/ receiver real problems started at this point. The cost of works and 4y passage of time has meant there is no real increase in value. Lender (or receiver) didn't get any permissions (statutory or fh) (and didn't tell me) and just bulldozed the property to an empty shell.  The freeholders served notice on me as leaseholder for breach of covenants (strict no alterations).  The Lender stepped in (acting for me) to issue notice for relief of forfeiture - not the receiver.  That wasted 2y of litigation (3y if inc the works) and incurred huge costs (both sides).  Lender's aim was to do the works that every potential buyer balked at due to the lease restrictions.  Lender and receiver knew couldn't do works w/o fh permission. Lender did them anyway; receiver allowed.  Receiver remained appointed.  I'm arguing lender interfered in receiver duties.  Receiver should have just sold property 4-5y ago w/o allowing any works.  Almost 3y since works finished the property remains unsold (>5y from repo). The property looks brand new - but it was great before.  The lender spent a ton of money - hoping that would facilitate a quick sale.  But the money they spent and the years they have wasted has meant they had to increase sale price.  It's now completely overpriced.  And - of course - the same issues that put buyers off (before works) still exist.   The receiver has tried for 2y to assert the works increased value. But he is relying on agents estimates - which have proved highly speculative. (Usual trick of an agent to give a high value to get the business - and then tell seller to reduce when no-one buys.). And of course lender continues to accrue interest (despite 4y ago receiver saying pause interest). Lender tried to persuade receiver to use specific agent. Disc shows this agent was best friends with the lender's main investor in the property.  Before works this agent had valued it low.  After works this agent suggested a value 70% higher!  The lender persuaded receiver to sack one agent and instead use this agent.  No offers. (Price way too high).   Research has uncovered that this main investor has since died.  I guess his investment is part of probate? And his family want it back?    Disc shows the sacked agent had actually received a high offer 1y ago.  Receiver rejected it.  (thus I don't know if the buyer would have ever proceeded). He was relying on the high speculative valuation the agents had given him to pitch for the business. The agents were in a catch-22.  The receiver sacked them. Disc shows there has been 0 interest ever since (inc via new agent requested by lender). I don't think lender or receiver want all this to come out in public domain via a trial.  It will ruin their reputations. If I can't get an order for sale with lender - can I apply separately against receiver?
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Abbey Shocker


fletchie
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Hi all, new to the forum but thought I would share my story with you and my awful experience with Abbey.

 

Customer for 18 years, up to now no problems.

1st May - My purse was stolen, abbey bank card and driving licence was in the purse along with some cash and other cards. My bank card was used to make 6 over the counter transactions totalling £3000 in one afternoon.

 

2nd May - This was when I noticed my purse was missing and contacted Abbey. They immediately froze my account and opened an investigation. Police also did the same and requested all CCTV footage and bank slips with my signature on. The PIN number wasn't used over the counter but they had driving licence as sole I.D.

 

Over the month of May, Abbey initially refused to credit me back with any of the money. I was left just short of 2 whole weeks with no money. All of my direct debits bounced and I had no cash to buy even shopping. Abbey then decided to charge me for not being accepted for an overdraft even though I hadn't applied for one. They also were very quick to send me letters saying they were charging me for each bounced direct debit. This all amounted to about £300.

 

As you can imagine the stress of this was unbelieveable. My wages and my overdraft had been cleared by a thief/thieves and Abbey wasn't the slightest bit concerned. I asked them how they managed to allow £3000 to be withdrawn in one afternoon when the withdrawal limit was £500 per day over the counter. At first they said that was correct and then they changed to say it was at the discrection of the individual bank. I also asked why no one had picked up the thefts had all occured in Wales when I lived in Birmingham, surely somebody should had noticed the little difference possibly in accent and what the hell I was doing making so many over the counter transactions in a place I didn't live? I had been in Cardiff for a work meeting on that day admittedly, the first transaction being made within less than an hour after I left to come home. The card was stolen in Cardiff and not in Birmingham. (The branches were all around the Cardiff area)

 

It gets better. The police also have a gripe. Abbey at first refused to give the investigating police officer any information. After an official form was completed, they then said they had no CCTV footage for any of the branches and they had also lost the counter slips bar one which had been used to forge my signature. 6 Branchs and not one CCTV camera? Apparently one branch did have it but it was broken on the day of the thefts.....How can they lose the counter slips?

 

Abbey have offered me £50 compensation which they credited to my account. I lost time off work with stress and the impact of this meant I am still trying to catch up with my direct debits. I lost about £500 in all (£300 was done via cash point machines, my PIN number was my date of birth which was on the driving licence) I challenged this as I have had the same PIN number for the last 10 years and obviously never needed to write it down, but Abbey were adament that I am neglible in giving the PIN number out.

 

Is it worth going to the Ombudsman or am I just wasting my time full stop? :mad: Any thoughts?

 

Many thanks

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Hi Fletchie

 

My bank always ring me if any transaction over £500.00 happens to verify it was me and wthin the same hour.You are right they are wrong keep on at them you will succeed

 

 

Regards

 

Andy;)

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