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    • One other point to note, the more I read, the more I study, the more proficient I feel I am becoming in this area. Make no mistake DBCL if you are reading this, when I win in court, if I have the grounds to make any claims against you, such as breach of GDPR, I shall be doing so.
    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other!
    • Six months of conflict have also taken a heavy economic toll.View the full article
    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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SD received in the post day**WON WITH COSTS**


tiglet
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Thanks again everyone.

 

chezza - if you need any additional support/help, I would be glad to assist in any way I can.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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Well Done!!! :D xxx

PS: I'd pip you but can't so have pipped Bookworm, but just wanted to 'bump' your post here:

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/155477-sd-received-post-day-9.html#post1827994

Edited by sosumi

We will not be intimidated.

'The pen is mightier than the sword'.

Petition to Outlaw Debt Sale and Purchase

- can't read/post much as eye strain's v.bad.

VIVA CAG!!! :)

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Tiglet

 

I am so happy for you...congratulations!

 

Yes it was a shame the judge decided to be a bit of a (insert your own word here) over the costs... but anything you were awarded will be a victory on top of the victory of getting the SD set aside and will no doubt stick in the craw of the DCA's.

 

I expected nothing less Tigs...you are a strong person who has come out the other side and didnt let the the DCA's worry you into defeat.

 

All the best

 

MONX

 

champagne_toast.jpg

Advice given is my opinion only, I am not a legal or financial expert (far from it).

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Well, got my copy of the judgement yesterday - come on Capquest, you've only got until Friday or I'll be having to contact the court!

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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fantastic result tiglet - there is hope for us all at the start of all our journeys

 

WELL Done!!!:D

 

have a brill weekend all ciao maz

Im happy to help with support and my own thoughts, but if I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action.:)

 

my new motto is,,,",Taking back control of your life and home - such peace is priceless"

 

This is all due to truecall device , have a serious peek at this you will be thankful like I am x laters angel :D

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  • 1 year later...

AAAARGH!!!! This one is not dead and buried as I thought!

 

I have received several letters from Crapquest stating that I had not replied to their previous Statutory Demand - I phoned them and then got a letter of apology stating that I was correct in stating there had been a set-aside and they would not be pursuing a set-aside.

 

A few more threat-o-grams followed and then today, while a friend was looking after my daughter while I popped out for 10 minutes, someone from scotcall came to the door to serve it. She obviously didn't accept it as she wasn't me (and it was in my previous name, which she didn't know).

 

I have phoned capquest who have now told me that they have re-applied for a Statutory Demand and that if I want a copy of my CCA then I have to resend £1 and a letter of request - I told them this account had been in default with Halifax since February 2007 and that I knew for a fact they didn't have my CCA (as they had put it in writing several times and they had admitted as much to a judge) and was told tough, they are going for another Statutory Demand.

 

Help???

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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So a second stat demand and there has been no satisfactory resolution to your last dispute.....this time, set aside and claim your costs and go for a bankruptcy restraining order....this is completely wasting the court's time...and please report them to the OFT. Do you want some help Tigs ?

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I have still got the dismissal from the last one - the thing is, this is actually the same SD from last time, not a new one, I discovered today when I rang back to query the date on it.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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Cheers 42man - if you could move it to a new thread (perhaps with a link to this one) it would be grand.

 

I was thinking of writing to them, including a copy of the set-aside, and copy on the Judge and also the OFT. What do you think?

 

I'm a bit hacked off, tbh - they also haven't stopped calling me and I'm feeling somewhat harassed.

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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I can't see any harm in you writing to the court manager explaining the situation and asking if he thinks it should be brought to the attention of the judge because it does smack of 'contempt of the court'. Who knows, they may be called up in front of the judge for a public caning. ;)

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