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clayts v Capital One


clayts
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I thought these numpties had stopped pulling their old 'charge the sucker £20' because we've allowed him to go overlimit' routine (caused by a CCA of £5.50 per month to eMusic).

 

Sadly not - today another £20 added to my account. Odd that it was added just a few days after I sent my prelim letter :lol:

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  • 2 weeks later...

£64 credited to account (checked online), backdated to 26 July. No letter yet, although I suspect it is on its way.

 

This represents 8 lots of £8, the difference between their charges (£20) and the OFT guideline amount (£12). However, since my first claim they have added a further charge, so they still owe me £116....

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