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Blackmail !!!


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Hi all,

 

I wondered if there was any advice on what I should / could do with this strange situation.

 

I called my bank this morning who are closing my credit card account because I don't use it. I informed them that I would be closing all my accounts as I like all products in one place and would they reconsider their decision. I was then told that I was blackmailing the bank, that they didn't take kindly to blackmail and they weren't going to listen to me. Surely a bank can't say to a customer that they're blackmailing them? Especially so when they plainly aren't... but to use those sort of words is just crazy!

 

Interested in peoples' views on what should/could be done here. Surely even a big business like a bank has got to be held to account by saying slanderous things like that?

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i think you would certainly have cause to raise a complaint with the bank.

 

Obviously this person had had a bad day and took it out on you

Don't Quote me on that :lol:

 

I am now a rep hunter :lol:

Have I helped, educated, impressed?

Click my scales

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Don't hold your breath, Halifax have a habbit of losing incriminating tapes as I have found and the call centre monkeys say all kinds of stupid things to you, best off taping yourself, however I would move the accounts anyway and then complain, more likely to get a reaction and the idiot disciplined, plus you can feel quite smug that you have showed them and won't be pushed around by these bullies !!

Professional Halifax Loather

 

"In the dark, all cats are grey"

 

Illegitimi Non Carborundum

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