Jump to content

  • Tweets

  • Posts

  • Our picks

    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
        • Thanks
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
        • Thanks
        • Like

1st Credit/LCS RE LLoyds loan scotland


Please note that this topic has not had any new posts for the last 1198 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

I have a bank loan that was on lowered payments for a while

 

two months ago they wrote saying if payments couldn’t be put up again the account would be handed to an outside agency so I could be put on a long term payment plan.

 

That was fine until I got a phone call from 1st credit asking all sorts of questions which I answered (never had dealings with these people before) assuming he was about to set up a payment plan

 

but at the end of the conversation he said I would be taken to court unless I pay the whole amount (£3500) within two weeks.

 

I told him I couldn’t pay it all and the most I could pay was £30 per month but he wasn’t interested.

 

I got another letter yesterday from a solicitor company saying they were acting on behalf of 1st credit and if I didn’t pay the full amount in fourteen days then I will be taken to court.

 

Any advice as to what I can do or what I should expect next?

 

p.s. I am in Scotland

 

Thanks in advance

Link to post
Share on other sites
  • Replies 92
  • Created
  • Last Reply

Top Posters In This Topic

1st Credit are well known here. There will be plenty of support along as the day goes by.

 

Rule No 1 : Never speak to the debt collections agencies on the phone. As you have discover they can be highly aggressive, and anything you say is likely to be either ignored or distorted.

 

You mention a 'solicitor company'. Which one? It is probably part of 1st Credit as well. Such letters are just part of the threat process designed to frighten you and panic you into making payment.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

Link to post
Share on other sites

Bet is was LCS... They are just part of Wurst Credit so dont get phased.

 

Can you provide some info on when the loan was taken, was it secured etc etc?

[CENTER][CENTER][B] Has this post helped you?[/B] [/CENTER] [LEFT][CENTER]If so please click on the scales!! [LEFT][B]<--------------------------------[/B] [/LEFT] [/CENTER] [/LEFT] [/CENTER]

Link to post
Share on other sites

Good old 1st crudit, lets take a sledgehammer and upset another person who was quite happily paying the debt.

 

Well if it was a loan there must be a consumer credit agreement somwhere (or Not) so you could in the first instance send 1st crapit a CCA Request asking them to provide the said agreement within the prescribed 12 days.

 

cost a £1 the template is in the library, send it recorded and sit back and wait for the cretins to provide something

 

Oh and dont sign it just print your name, and as stated dont talk to the phone jockey's

PGH7447

 

 

Getting There Slowly

---------

 

Advice is given freely but is in no way meant to be taken as Gospel:-)

Link to post
Share on other sites

Be careful what you put on this thread as worst crudit are avid readers!!! The letters you have are standard ones so just get the CCA request off ASAP and let us know what happens

 

The more info you give on here, the more likely they are to work out who you are and then they will know your every move!!! (that doesn't mean don't post, just be vague with details ;))

Link to post
Share on other sites

If they are that good at reading why do they never acknowledge lawful requests for CCA's, O' I know cause they cant find them :)

PGH7447

 

 

Getting There Slowly

---------

 

Advice is given freely but is in no way meant to be taken as Gospel:-)

Link to post
Share on other sites

This is not a challenge but a genuine question - how do we know they are avid readers?

[CENTER][CENTER][B] Has this post helped you?[/B] [/CENTER] [LEFT][CENTER]If so please click on the scales!! [LEFT][B]<--------------------------------[/B] [/LEFT] [/CENTER] [/LEFT] [/CENTER]

Link to post
Share on other sites

Thanks all for the help.

 

To answer a couple of questions. the loan was taken out around four years ago and is unsecured.

 

My £30 payment has not been paid for two months now as the bank took me off the short term payment plan and i was to be moved to a long term plan with an outside agency as they put it.

 

I now have no idea who I've to make my payments to anymore.

 

All i want to do is get the thing sorted so i can make my monthly payment again but 1st don't seem interested in monthly payments only full payments.

 

The solicitor company is LCS as someone rightly said.

 

I will post a CCA letter today.

 

Is there anything else i can do or am i stuck now until they do something?

Link to post
Share on other sites

Send the CCA and wait, they know the time scales and what they are supposed to do, if no reply within 12+2 days then the account is in dispute and they can rant and rave as much as they like, but they cant do diddly squat

PGH7447

 

 

Getting There Slowly

---------

 

Advice is given freely but is in no way meant to be taken as Gospel:-)

Link to post
Share on other sites
Send the CCA and wait, they know the time scales and what they are supposed to do, if no reply within 12+2 days then the account is in dispute and they can rant and rave as much as they like, but they cant do diddly squat

 

It's only in dispute if you actually tell them you are disputing it and the grounds for dispute. It doesn't automatically become disputed.

Naturally the unavailability of a credit agreement is excellent grounds for dispute.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

Link to post
Share on other sites

I received a letter back from them today after sending a CCA.

 

 

This is what it says.

 

We refer to your recent communication requesting a copy of a relevant agreement.

 

The document you have requested is retained by the client.

We will therefore advise them of your request and arrange for the document to be sent as soon as possible.

 

Should your request also include the below document, please be advised of the following.

 

Deeds of assignment

– we would refer you to section 136 of the law and property act 1975 which provides that the debtor is notified of the assignment of the debt in writing and not a copy of the deed itself.

 

Copy statements – there is a charge of £10 for this information.

 

On receipt of the copy agreement we would expect you to contact this office immediately to arrange settlement of this debt.

 

I'm baffled as to what this means. HELP.

Link to post
Share on other sites

Standard BS from 1st crud.

 

They are aware that they have to furnish your CCA request, ie. CCA, statement of account since they held it and a copy of the notice of assigment within the 12 + 2 working days timescale or they get the wrath of CPUTR 2008 ;)

 

Poor dears are getting confudled with S.A.R - (Subject Access Request) again asking for £10 for full acount information, which can only be retrieved and requested by you from the original creditor :rolleyes:

 

 

When/if they go over the 12 +2 report them straight away to Trading Standards and the OFT if they request payment (which includes any intimidating correspndence).

"To love unconditionally is the greatest gift, laughter is a close second" .To give your time to help others after being helped here is the best way to show your appreciation to your fellow CAG members.

 

Please note that this advice is given informally, without liability and without prejudice. Seek the advice of an insured qualified professional if you have any doubts. All my knowledge has been gained here, for which I'm very grateful. I'm a Journalist, not a law professional.

 

If you do PM, make sure to include a link to your thread as I don't give out advice in private ;)

BB 13 - DCAs/banks and solicitors 0.

 

I get a fresh start to get on with learning to live with severe disabilities when they could have had something if they'd been understanding...

 

<--- If you feel I've helped, please twinkle my star :)

Link to post
Share on other sites

Poor dears are getting confudled with S.A.R - (Subject Access Request) again asking for £10 for full acount information, which can only be retrieved and requested by you from the original creditor :rolleyes:

Not true : you can request a SAR from anybody. In fact it may be a good idea to make a request to the DCA as well to see if they have added any additional information.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

Link to post
Share on other sites
I received a letter back from them today after sending a CCA. This is what it says.

 

Deeds of assignment – we would refer you to section 136 of the law and property act 1975 which provides that the debtor is notified of the assignment of the debt in writing and not a copy of the deed itself.

 

 

I received the same letter back but it said:

 

Deeds of assignment – we would refer you to section 136 of the law and property act 1925 not 1975 :confused:

 

Whats all that about????

Link to post
Share on other sites
If I make S.A.R request then wont they expect full payment to clear the account rather than put me on some sort of payment plan?

 

Why should they? A SAR is purely and simply a request. There are no connotations of liability or anything else.

 

If they expect anything from you it won't be because of the SAR.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

Link to post
Share on other sites
Not true : you can request a S.A.R - (Subject Access Request) from anybody. In fact it may be a good idea to make a request to the DCA as well to see if they have added any additional information.

 

I was pointing out that 1st crud were asking for £10 for a statement of account which is part of the CCA request and is FOC anytime a customer wants one...

"To love unconditionally is the greatest gift, laughter is a close second" .To give your time to help others after being helped here is the best way to show your appreciation to your fellow CAG members.

 

Please note that this advice is given informally, without liability and without prejudice. Seek the advice of an insured qualified professional if you have any doubts. All my knowledge has been gained here, for which I'm very grateful. I'm a Journalist, not a law professional.

 

If you do PM, make sure to include a link to your thread as I don't give out advice in private ;)

BB 13 - DCAs/banks and solicitors 0.

 

I get a fresh start to get on with learning to live with severe disabilities when they could have had something if they'd been understanding...

 

<--- If you feel I've helped, please twinkle my star :)

Link to post
Share on other sites
I received the same letter back but it said:

 

Deeds of assignment – we would refer you to section 136 of the law and property act 1925 not 1975 :confused:

 

Whats all that about????

 

Sorry, that's my fault. I typed the wrong number.

 

Here's the letter.

 

32Loan.jpg

 

 

 

What are you doing about yours if you don't mind me asking?

Edited by the_scorpion
mistake
Link to post
Share on other sites

Playing the waiting game to be honest.

 

They've also stat demanded me and I've ben asked to appear before the judge which is a little worrying, but thats on another thread and I'm waiting for some advice.

 

Sit tight pal

Link to post
Share on other sites
Why should they? A S.A.R - (Subject Access Request) is purely and simply a request. There are no connotations of liability or anything else.

 

If they expect anything from you it won't be because of the S.A.R - (Subject Access Request).

 

I was just going by what they put on the letter they sent. If they send me the agreement then they expect me to contact them and arrange settlement of the debt.

 

Should I send a S.A.R just now or wait and see what happens with the CCA?

 

Thanks

Link to post
Share on other sites

They're getting their CCAs and SAR mixed up again :rolleyes:

 

Under the CCA request they must supply a true copy of the properly executed agreement, a copy of the Notice of Assignemt and a statement of the account since they've had their grubby paws on it.

 

£10 is for full SAR from the OC.

 

When does your 12 + 2 expire re: CCA request?

"To love unconditionally is the greatest gift, laughter is a close second" .To give your time to help others after being helped here is the best way to show your appreciation to your fellow CAG members.

 

Please note that this advice is given informally, without liability and without prejudice. Seek the advice of an insured qualified professional if you have any doubts. All my knowledge has been gained here, for which I'm very grateful. I'm a Journalist, not a law professional.

 

If you do PM, make sure to include a link to your thread as I don't give out advice in private ;)

BB 13 - DCAs/banks and solicitors 0.

 

I get a fresh start to get on with learning to live with severe disabilities when they could have had something if they'd been understanding...

 

<--- If you feel I've helped, please twinkle my star :)

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...