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Business Claim : Prelim letter?


Mikebates
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Hi,

 

I feel I will have to redo my natwest business claim due to various mistakes.

 

The preliminary letter in the templates page, can it be used for business and consumer , or should there be a business prelim letter template too please?:)

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The mistakes I made were :

 

1) Sent the business letter (LBA) first, presumed it was a prelim oops.

 

2) Letter was undated in the copy but sent recorded, reply from Natwest was' Thank you for your undated letter'.

 

3) A few more charges have appeared and I feel I should start over with a prelim, then LBA and then MCOL.

 

Already have the standard fob off, so sort of guessing if I should just go to mcol or redo and tighten the mistakes up.

 

Thank you for your time.

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