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    • Frpm David Frost and Robert Jenrick: 'Conservatives must show we respect the votes in 2016 and 2019 and not give the Opposition the chance to undo the benefits of leaving the EU'   Sweep away the Brexit gloom – or Labour will unravel a huge gain ARCHIVE.PH archived 22 Apr 2024 05:47:50 UTC  
    • Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
    • There's a thread somewhere about someone sending the baillifs against Wizzair that is quite hilarious. I would love to see someone do the same to Ryanair. Question is, should you be the one to take that role. You are entitled to the £220, if your flight was from the UK. If it was TO the UK I suppose it is more of a grey area... though the airlines I know have been using £220 as standard. Not that surprising for Ryanair, the worst cheapskates in the universe, to go for the lower amount, and if you forward this to the CEO he will probably have a jolly good laugh and give his accountants a verbal bonus. After all he's the one who said and I paraphrase "F*** our customers, they'll fly with us again anyway". While we would all love to see Ryanair get wooped in court again, I have to join my fellow posters in thinking it's not worth the hassle for (hypothetically) £7 and not sure it will expedite the payment either. It's already an achievement that you got them to accept to pay.
    • The US competition watchdog has taken legal action to stop Tapestry's $8.5bn takeover of rival Capri.View the full article
    • thank you you mean you got a notice of discontinuance? dx  
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Swift Advances. Secured Loan Charges reclaim


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KPMG are Swifts Auditors.................and KPMG paid Over $350 Million dollars in the States to prevent being sued for false accountng............just shows the power of money .......it can over ride all laws if the offer is good enough!!!

 

sparkie

 

;) money its no use in jail matie prob is someone will have to take the fall looks like Johnny thought he was top dog but even he was someone elses puppy, more like a HUSH puppy

he had to run behind his legal team when he couldnt answer the white answers lol prob is he has given to many wrong ones :idea:

bad job when people cant get through to the office especially when the staff and legal team find time to read our jokes:-x:D

 

do they not realise you have been taking the **** out of them from the word go, no one can be that stupid

pick up a penquin two systems for the price of one:?:

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Hi everyone:)

 

Just had a letter back from the OFT in response to my complaint about Swift's business practices and in which I happened to mention that Kestrel don't appear to have a credit license.

 

The OFT state the following -

 

'Under the Consumer Credit Act 1974, most businesses that offer goods or services on credit or lend money to consumers, have to be licensed by the OFT. The OFT can refuse or revoke the firm's credit license if it engages in 'unfair or improper business practices, whether unlawful or not'. This includes second-charge mortgages and I have passed the details of your complaint to our Licensing Enforcement section for their information.'

 

So whilst the OFT cannot investigate my particular complaint, hopefully this will go some way towards another nail in Swift/Kestrel's coffin:D

 

Regards,

 

Landy x

LTSB PPI on various loans (current/settled) - Refunded inc 8%

 

MBNA 1 Charges - Refunded inc CI

 

MBNA 1 PPI - Refunded

 

MBNA 2 Charges - Refunded inc 8%

 

MBNA 2 PPI - Refunded

 

MBNA 2 Accident Ins - Refunded

 

Swift Advances (settled) Mortgage Charges -Partially refunded

 

Swift Advances (settled) Mortgage PPI - Refunded inc CI & 8%

 

Sainsburys (settled) Loan PPI - Refunded inc CI +8%

 

Sainsburys (closed) Card Charges - Refunded inc CI + 8%

 

M&S Money (closed) Card Charges - Refunded inc CI

 

M&S Money (closed) Card PPI - Refunded inc 8%

 

Direct Line (settled) Loan PPI - Refunded inc CI + 8%

 

Debenhams Card (closed) PPI - Refunded inc 8%

 

Swift Mortgage Charges -Refunded

 

Hitachi Finance (closed) Charges - Refunded

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Hi everyone:)

 

Just had a letter back from the OFT in response to my complaint about Swift's business practices and in which I happened to mention that Kestrel don't appear to have a credit license.

 

The OFT state the following -

 

'Under the Consumer Credit Act 1974, most businesses that offer goods or services on credit or lend money to consumers, have to be licensed by the OFT. The OFT can refuse or revoke the firm's credit license if it engages in 'unfair or improper business practices, whether unlawful or not'. This includes second-charge mortgages and I have passed the details of your complaint to our Licensing Enforcement section for their information.'

 

So whilst the OFT cannot investigate my particular complaint, hopefully this will go some way towards another nail in Swift/Kestrel's coffin:D

 

Regards,

 

Landy x

 

lol a few of the big knobs havent either as well I saw a fake one not to mention fake forged signatures

could not believe my eyes

pick up a penquin two systems for the price of one:?:

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The Kestrel Companies MUST have an FSA/OFT licence because they boast in their accounts of loans Books ....to have loan books you must have lent money to the domestic consumer which is their priciple business activity ...( so they say):rolleyes: but they have not got any of these ........they also process peoples personal financial account information and details with no DPA licence, they may think things are quiet and going well .........JUST wait folks it heading South.......SXXXLOADS of it.

 

sparkie

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The Kestrel Companies MUST have an FSA/OFT licence because they boast in their accounts of loans Books ....to have loan books you must have lent money to the domestic consumer which is their priciple business activity ...( so they say):rolleyes: but they have not got any of these ........they also process peoples personal financial account information and details with no DPA licence, they may think things are quiet and going well .........JUST wait folks it heading South.......SXXXLOADS of it.

 

sparkie

 

Hi Sparkie:)

 

Still awaiting a response from the FSA Director of Enforcement and Financial Crime regarding the same issues - will be interesting to see what she has to say about our friends at Kestrel;)

 

Regards,

 

Landy x

Edited by landy_alert

LTSB PPI on various loans (current/settled) - Refunded inc 8%

 

MBNA 1 Charges - Refunded inc CI

 

MBNA 1 PPI - Refunded

 

MBNA 2 Charges - Refunded inc 8%

 

MBNA 2 PPI - Refunded

 

MBNA 2 Accident Ins - Refunded

 

Swift Advances (settled) Mortgage Charges -Partially refunded

 

Swift Advances (settled) Mortgage PPI - Refunded inc CI & 8%

 

Sainsburys (settled) Loan PPI - Refunded inc CI +8%

 

Sainsburys (closed) Card Charges - Refunded inc CI + 8%

 

M&S Money (closed) Card Charges - Refunded inc CI

 

M&S Money (closed) Card PPI - Refunded inc 8%

 

Direct Line (settled) Loan PPI - Refunded inc CI + 8%

 

Debenhams Card (closed) PPI - Refunded inc 8%

 

Swift Mortgage Charges -Refunded

 

Hitachi Finance (closed) Charges - Refunded

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Been looking at my statement from Swift my loan also sold to Kestrel Holdings a couple of weeks after I received it.

 

Blackie then you hav a big argument

 

Their term and condition states

That they may transfer their rights to a third party or another company

 

IT does not say we may transfer Part or All of their rights

 

This means that when they transferred/sold your loan to Kestrel..............they transferred the whole lot for reason this term does not say they can pick and choose what they transfer or have transferred/sold or retained....they sold the wole of their rights..... so have NO legal right to take you to Court..............unless they can prove that they bought your particular loan back....which they will find prcticaly impossible because they are selling and transferring loans 2 to 3 times a year. It is money/accounts/borrowing manipulation for gain

 

sparkie

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Not sure how we are going to do this in the original beat or a funeral march:D:D

 

Some I believe are having trouble getting through to Swift lately ...........they are spending too much time on the forum ....having so much fun! that's why!!!

 

sparkie

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