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More **success with the HSBC

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After recently getting my charges back from the HSBC, I did the same for my sis, we sent of the letter with the £10.00 asking for statements a few days later we got a letter saying they will send them soon as poss, they also returned the £10.00 cheque saying they WOULDN’T charge this fee!!! Shocked we were. Added up her charges totalling £1600.00 sent it off, within a week we got a reply they settled at £1520.00 absolutely bold over with delight.

Denise on behalf of her sister Elaine:grin:

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