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List of telecommunciation comapnys registerd with the ombudsman.

 

 

2 Way Radio Shop

3

4com

4tel

AAISP

ACN Business

ACN1

ACN2

ACN3

acomys

Adam Phones

AdEPT Telecom

Affiniti

Airtime Manager

All Fast Access

Alliance Communication Solutions Ltd

Alliance Communications

Alpha Telecom

Alternative Networks

Amserve

Aquiss

Ardencom Ltd

ASDA mobile

atc solutions

Atlantic Voice and Data

Avoco UK Ltd

Axis Telecom Ltd

Azzurri Communications

Barablu

Barker Telecommunications Ltd

Base 16 Technology Limited

BDR Networks Ltd

Beacon Telecom

Beaming Ltd

Being Smart Ltd

Believe it Communications

Bespoke Computing Ltd

Between the Lines Communications

Bizpax

Bleckfield Broadband

Blue Saffron Ltd

Bluebell

Blueshift Internet Ltd

BNS Telecom

Broadband Quest

BSkyB

BT

Business IT Support.Net

Cablestream Limited

Caladan Communications

Call Flow Solutions

Call Monitor

Call Navigator IP

Call Navigator TM

Call Union

Call08

callangels

CALLMORE

Cartel Communications

Cavendish Communications

Centonex Domains

Centrix Ltd

Centronet 3

Charity Buying Group

CK Communications - company has no website

Class Systems

Class Telecommunications

Clear Broadband

Clear Connect

Clear Hosting

Clear Hotspots

Club Telecom

Club Telecom

CMS Broadband Ltd

Coach House Communications

Colt Telecom

Comms Factory

Comms FM Ltd

Comms Management Ltd

Comms UK

Commsworld

communico

Complete Telecom

Completely Computers

Concert Networks Limited

Concert Networks Ltd

Connaught Communications

Connexus Networks

Consortium Communications

Cornwall phone Co

Cotswold Community Networks Ltd

CountryCall

CPS Connections

CTS Group Ltd

cyta

Daisy Communications Ltd

Demon

Digitel Direct Ltd

Direct Save Telecom

Dot Mobile Limited

Drumbeat Communications

DX Tele- Solutions

E D Communications

Echo Communications

Eclipse

ECS Telecoms

eemits Communications

elephant sevices group

Energy Telecom

equitalk

Esse Solutions Ltd

Euphony Communications Ltd

EurExcel

Eurolink Telecom Ltd

Europacom.net Ltd

Eurotel Limited

everymessage

Evoxus

Evoxus

Excell Network Solutions

Exchange XT

eze Gift

eze talk

Ezebuzz

Ezedesk

Ezestor

Ezevoip

Fast247

fasthosts

First Group Dynmics Ltd

First Telecom

FleXtel

fluiddata

Focus4U

FP Telekom

Freeman Telecom

Freeola

Freetime Communications Ltd

Fresh Mobile

Gaelic Telecom

Gateway Telecom

Genesis Communications

Get Dotted

getmybillsdown.com

glantel

Glemnet Ltd

Global 4 Communications

Global Telecommunications LImited

Global Telecoms & Technology Ltd

Gold Telecom Ltd

gotalk

GP Telecom

Green ISP

Green Mobile

Green WebHost

Green-Fone

HA Telecom

Hay Systems Ltd

Heart Telecom

Hello Telecom (UK) Limited

Hello Voice

Highnet

HighSpeed Office Limited

Horizon Telecom Networks

Horizon Telecom UK Ltd

Hospitality Action Telecom

Hostingus

HotChilli Communications Ltd

Hotdial

Hotmail

Houxou

I Care

I Hub Service

i talk ltd

IB Networks

Icom Network Services

iCommunicate (London) Ltd

ICS

ICUK

ICUK Computing Services Limited

ICUK hosting

ICUK Net

IDN Telecom

IDNet

in Technology

Inclarity Ltd

Intelicoms

Intelligent Networks Ltd / formerly CPS connections

International Business Networks Ltd

Invictawiz Ltd

IP Integration Network Services Limited

IP Integration Services Limited

Isle of Wight Chamber Telecom

IZR Solutions Ltd

JustCallMe

Karoo

KCC Global

Key Account Management Ltd

Kingdom Telecom.Net

Kingston Communications

Lancashire Chamber Telecom

Lansdowne Telecom Limited

LCC Communications Limited

Lebara Mobile

Legend

lemon

linetel

Liquid Telecom

Lister Communications Ltd

Liverpool Chamber Telecom

Lixxus Ltd

Lloyd Network Services Ltd

Lo-Rate Telecom

Loop Scorpio Ltd

Lumison Limited

Mainstream Digital Ltd

Maintel Voice and Data Ltd

Marks and Spencer

Matrix Platinum Limited

MCI

Mend My Computer

Mercia RadioTelephones

Merula Ltd

Midland Telecommunication Management Ltd

Mike Weaver Communications Ltd

MMC Broadband

MobileWorld

Morgan Brookes Networks

MosCom

MSN Group

NCS Network Communications Solutions Ltd

NECC Telecom

Net-Phone

Net-Telco

Net-Voice

Net-Work

Network Billing Services Ltd

Network Business Call Ltd

Network Telecom

Newcastle United FC Telecom

News Optimus Limited

NewTel Communications

Nine Telecom

No Bill

Nomi - Dial Direct

nomi call

nomi phone

Nomi-Dial direct

Norfolk Chamber Telecom

North East Chamber of Commerce

North Wales Telecom Ltd

Norwich Union Telecom

Nottingham Chamber Telecom

NT Independent Network Services Ltd

NTE Limited

O-bit Telecom

Obsidian Group

Odyssey Systems Ltd

OneBill Telecom Ltd

onetel

Onyx Internet Ltd

Opal Telecom

Open-Link Technology Ltd

Opus Telecom

Overline

Pace Telecom

Patterson Electronics

Payphone Telecoms

Peach Network Services

Peachnet Services

Pearl Telecom

Pennine Telecom

Pennyco Communications

Phoenix Link

Pink Connect Ltd

Pinnacle

Pipe Media

Pipex Homecall

Planet Telecommunication Solutions Ltd

Portal Voice and Data limited

Posh Telecom

Post Office Broadband

Post Office HomePhone

Power Internet Ltd

Primus Telecommunications Ltd

Protocall Ltd

Qnet Group Ltd

Quickspace

Rainbow Telecom

Realisys Ltd

Record my call

Redstone Telecom

Reliance Communications (UK) Limited

Resource Utilities

Reward Telecoms

Ring2 Communications Ltd

Rocom

S1 Network Sevices Ltd (no website)

Saga

Sainsburys Mobile

Satphone

Scottish and Southern Energy plc

Scottish Chambers Telecom

Scottish Hydro-Electric

SCS

SeeTheLight

Select and Buy

servassure

Service First Limited

Severn Trent Retail Services

Shadowfax

Shetland Broadband LLP

Shine Telecom Ltd

Signum Corporate Communications Ltd

Silverstream Internet

Sky Broadband

Sky Talk

Smallworld

SMS CallBacks

SMS Short code services

Smye-Rumsby Ltd

Softlink Solutions Ltd

Solution IP Communications

South East Water Telecom

South West Communications Group Ltd

Southern Electric

Spitfire Network Service Ltd

Sports Club Telecom

Star

Star Technology

Starcomm Ltd

SterlingTelecom Ltd

Supanet

Superline Telecommunications Ltd

support-uk

Surfwise

Swains Voice and Data plc

SWALEC

Swiftcall Ltd

Swiftnet ltd

Switch2 Telecoms

Symphony Telecom

Systemcare (UK) Ltd

T-Liaison Communications Ltd

TAG

Talk Internet (Talk 101)

Talk Mobile

Talk Mobile

Talk Talk Business

Talk Talk direct

Talk Warehouse

Talk Warehouse

Talk XL

talktalk Telecom Limited

Tamar Telecommunications

Taunton Broadband

Team Telecom

telco global

Tele2 UK Communications Ltd

Telecom System Care

Telecom Warehouse Ltd

TelecomIT

Telefonica O2 UK Ltd

Telemaxx

Telephonics Integrated Technology

Teletalk

Telinet Ltd

Telnet International Ltd

Telstra Europe Ltd

Terra Talk

Tesco

Thames Valley Chamber Telecom

The Airtime Group

The Communications Company UK Ltd

The Excell Group Plc

The National Business Network Ltd

The Phone Co-op Ltd

The SPA Group

The Team Group Ltd

The UK Number Shop

Thus

Timico Ltd

Titan Telecom

TM Solutions Ltd

Total Telecommunications Ltd (TTL)

Total Web Solutions

Toucan

Touch Telecom Limited

Transglobal Telecom

Trevor Crossland Communications Limited

Triangle Telecom

Trilogy Telecom

Trueroots

trutap

TTNC Limited The Telephone Number Company

Tube Telecom

Turbo Solutions

Twang.net.Ltd

U-Save Information Communication

U-Save Telecom

UK Free Software Network

UKOnline ltd

Ultimate Broadband

Unicom

United Utilities Customer Sales Ltd

Unitel Network Services Ltd

Universal Telecom/Timepiece Servicos de Consultadoria Lda

Uniworld Communications Ltd

Use Your Noodle Ltd

USIC Ltd

Utility Aid Telecom

Utility Options Telecom

Utility Warehouse (Telecom Plus plc)

V Networks Limited

Vantage Communications

Vectone Mobile

VenusTALK

Verizon Business

Viatel

Vibe Communications

Virgin Mobile

Vitel Halifax Ltd

Vodacom

Vodafone

Voice Flex

VoIP-4U

Vonage Limited

VSNL Telecommunications (UK) Limited

Web-Design UK

Welcome Telecom

Windows Live Messenger

Windows Live Spaces

Windsor Telecom

Wireless Edge Communications Ltd

Wireless Telecommunications Ltd

Wizards Ltd

Woolwich Telecom (no website see Evoxus)

World Connect

World Telcom

World Telecom

Worldwide Group

Worldwide ISDN

Wyre Forest Computer Solutions Ltd

XLN Telecom

Xtel Europe Ltd

Yes Telco Ltd

Yes Telecom

YHCC Telecom

Yorkshire Tourist Board Telecom

Your Connection Ltd

Your-Internet

YourCall

Yourcalls.net

Z1 Telecom Ltd


"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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Which ombudsman? Do you mean OFCOM, ot the dispute resolution agencies?

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No I mean the telecommunications ombudsman.

 

Office of the Telecommunications Ombudsman - Home


"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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Much better to provide a link than printing a list here!

 

Here are the members of OTELO:

Office of the Telecommunications Ombudsman - Membership

Here are the members of CISAS:

Who is covered?- CISAS - Communications & Internet Services Adjudication Scheme

Here are the companies with an OFCOM approved Code of Practice:

Companies with approved Code of Practice | Ofcom

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For completeness, since there are two dispute resolution organisations, OTELO only accept complaints about their members, nobody else. The other - CISAS - represent another pile of telco's.

 

One of the reasons I don't accept there is an 'ombudsman' as it isn't the sole agency for dispute resolution like the Financial Services alternative.

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Buzby its like the travel market.

 

There is ATOL And ABTA. They both control there members.

 

There is an ombudsman Just It will take time to grow and adapt to the market.

 

Thats like me saying I dont accept there is a Primeinister of the UK because I ddidnt get the chance to not vote for him or indeed vote for him.

 

There is an ombudsman because he or it is offically recognised.

Weather we accept it or not.


"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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Surely the only organisation who can supply a list of recognised telephone companies is the regulator OFCOM

 

any other organisation can only report on their own membership, and I am not sure that the Ombudsman comes into this at all

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All telecoms companies must sign up to either Otelo or CISAS (these are called ADR's or Alternative Dispute Resolution, not an Ombudsman), and after you have exhausted the complaints procedure of that company, if you are still not happy you can escalate your complaint to the relevant ADR.

 

To escalate a complaint to them, you need either a DEADLOCK letter from the telecoms company, or your complaint must be ongoing and unresolved for 8 weeks.

 

Ofcom has a rule that all telecoms companies need to put a code of practice on their website and available for all customers, and within that they must sign up to and list an ADR, so this process is Ofcom approved.

 

One of the big questions that has been put forward before is... Are they truly independent? The telecoms company pays their wages, so are they really going to side with the consumer?

 

I personally when dealing with an issue I tell the company exactly what I want as a solution and the alternative I want a DEADLOCK letter, and it does seem to gee them up into action.

Edited by locutus

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Don't know why a two year old thread has been reactivated - however it is important to note that 'Telecommunication Companies' are not all required to register with OFCOM or be regulated or licenced.

 

It all hinges on the TYPE of services they offer - same goes for 'media' companies, and it would be misleading to assume that every 'telecoms' company has to provide resolution services mandated only firms that are designated as public carriers, and not all are.

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This is the half covered by CISAS

CISAS

 

And this is the other half covered by Otelo

Office of the Telecommunications Ombudsman - Otelo membership

 

Those lists are constantly updated

Edited by locutus

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)

 

Or send a cheque or postal order payable to Reclaim the Right Ltd.

to

923 Finchley Road London NW11 7PE

 

 

Click here if you fancy an email address that shows you mean business! (only £6 and that will really help CAG)

 

If you can't donate, please use the Internet Search boxes on the CAG pages - these will generate a small but regular income for the site

 

Please also consider using the

C.A.G. Toolbar

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