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Just got really excited, there is a letter on my doormat from HSBC. It's the one I've been waiting for as the deadline for repayment of charges is up on Friday! Whooohooo, I'm trembling as I open it and then.........................

 

...............bitterly disappointed that Ian Shepherd has simply sent out a duplicated letter thanking me for my request with regard to infomation on charges, the only difference between this letter and the one I received dated 21st June was the date. They've just dated this one the 7th July. Funny that because I requested repayment of charges in a letter dated 30th June so my letter was either not read, the employee who dealt with it is stupid or (the more likely one) they think by doing this they are buying more time.

 

That's it, my whole day ruined. Went from feeling Euphoric to suicidal in about 30 seconds :mad:

 

Give me my money Mr Shepherd, go on, you know you have to eventually so just get it over with:rolleyes: !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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ooooh, make sure you use good quality stationary...I'm basing my whole ability to win on my choice of posh stationary, namely Conqueror!! :D;) and I'm sure when they finally give me a full settlement that they will say, 'as a matter of goodwill and intimidation by your uncompromizing use of superior stationary materials.' hehe

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ooooh, make sure you use good quality stationary...I'm basing my whole ability to win on my choice of posh stationary, namely Conqueror!! :D;) and I'm sure when they finally give me a full settlement that they will say, 'as a matter of goodwill and intimidation by your uncompromizing use of superior stationary materials.' hehe

 

rofl:D

HSBC- £4995, settled payment in full

if you found this post helpful, please click the scales (top right of post), ta ;)

 

if you're not sure what to do?, Read the FAQ's

Unsure about what to claim, or confused about overdraft interest? Charges explanation

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Hey peeps,

 

still getting duplicate statements, we have 5 lots now and they are still coming!

 

Still getting phone calls from them everday but we have caller ID so now we are just ignoring them. They will try to back my husband into a corner and he doesn't have a clue what this is all about so it's best he doesn't speak to them!

 

still waiting for our money back too:(

 

Ah well, all good things come to those who wait..... but only until the 28th July Mr Shepherd and then I'm gonna be on your case big time:D

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I've started getting loads of calls from HSBC now as well!! They rang 4 times last night - I was at work though so couldn't answer. What a shame!!

Dani

 

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so annoying! When I have answered I just told them that we do not discuss personal information over the telephone for security reasons and that they should contact us in writing. They say "ok, I will put a letter in the post" but then an hour later....... ring ring ....ring ring..... ring ring

 

Maybe I should start answering in a seductive voice and saying "good evening kittykats massage, would you like me to book you in for another service?" That could possibly do the trick? :p

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Ok, now prepare yourself for this one because it is just unbeleeeeeeeeeivable!:o

 

Woke up this morning after hearing the postlady and dashed downstairs to find a letter from HSBC. I was really excited because I sent my LBA off on the 14th July but instead of an offer or a full refund I got a letter saying that they are pleased to confirm an overdraft facility of £500 on my account!!!??? What, where, when????

 

Now they are obviously getting nasty because my current overdraft and balance is £1500 so it looks like they are reducing it out of spite.

 

Well, if they are making me go overdrawn deliberately then they had better hurry up and give me my money! Now they can charge me extortionate interest for being above my agreed limit. If they want a fight they will certainly get one because I am livid. I pity the fool that phones up today (and they will because they ring everyday!) I am livid. I feel like I want to run around doing an impression of Nikki from BB7:mad: :mad: :mad: :mad:

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Firstly, you must request that they stop phoning you - it's your right and if they continue to do so they're breaking the law. Write a letter stating that they are harssing you and this is contrary to the Administration of Justice Act (search this forum) and the wireless telegraphy Act (search again, there's laods of stuff)...Say that if they do not stop IMMEDIATELY you will contact the Banking Ombudsman, the FSA, the OFT, OFTEL/BT!? and the police lol basically show that you mean business and be very firm...Try and record the calls if you can but make sure you make a note of the time and date when they phone....Just say 'I've requested that you no longer harass me in this way, you are now breaking the law, the phone call is being recorded' if they phone after you've sent the letter, that should should them up.

 

Did you know that you can get BT to prevent certain numbers getting through to you for something like £6? :D

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I've done this and they said they were removing my numbers from the database. I've threatened to report them to the FSA and told them the calls are being recorded but they still continue. Too be honest it's too much hassell to report them, I'm more keen to get my fees refunded first and once I do they will stop anyway, my account will be closed and I will not need to having nothing more to do with them.

 

I'm with telewest and I asked them to bar all 0800 0845 numbers etc but they don't have the facilities to do this. I have caller ID so I don't need to answer if i don't want to but after what they have done with my overdraft today I will be answering just to give them a piece of my mind.

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  • 2 weeks later...

Well peeps, I'm very excited to say that I have filed my MCOL today for £2303.82.

 

I'm really proud!!!!:lol: :lol: :lol:

 

 

Whooooooohoooooooooooooooooooooooooooo:p

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hi there,

 

i have now received 5 replies from shepherd, all duplicates. i rang the bank, spoke to coventry dsc manager(well, one of them) he assures me, after being on hold for 8 min 32 sec that he will ensure i don't receive anothe rstandard duplicate letter and that the request for manual intervention info is being compiled. (i've received 5 x statements, spanning 6 yrs) they are outside of the 40 day deadline. when i got off the phone i reflected....enough is enough, i immediately sent them a letter informing them that they have a further 7 days to comply, after this, i will issue a claim. stand by your guns. make it a win for the little people!!!!

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You tell 'em Reeferreefer! I wish I could ring them but this is my husbands account so I can't discuss anything with them. I can't wait for my (his) cheque. I am going to go marching into the bank with my husband to close his account and I will proudly be standing next to him with a t-shirt clearly displaying:

 

 

 

Want to re-claim your bank charges?

 

www.consumeractiongroup.co.uk

 

It's YOUR money, get it back!

 

 

ooohhh I can't wait!:D

Good luck with your claim!

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Just received an offer for £1640. If they think they are going to get away with that then they have another thing coming. The amount is now £2400 with court costs and interest. I shall be refusing this offer. I am also annoyed, they have added on another £30 charge this morning. This hasn't been included in my MCOL as it was sent on the 1st. I can't wait to close this account!

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  • 2 weeks later...

Just read your experiences with HSBC with interest. I hope that you get your money in full... good luck! I have all of this to look forward to!

[I][COLOR=darkred][B]Garrfy13[/B][/COLOR][/I] [I][SIZE=1][COLOR=red][B]HSBC - sent S.A.R - (Subject Access Request) letter 11/08/06[/B][/COLOR][/SIZE][/I]

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Just read your experiences with HSBC with interest. I hope that you get your money in full... good luck! I have all of this to look forward to!

 

I will get my money in full, I'm little miss determined!:)

 

I'm gonna be starting all over again when they have paid up as they have added another £30 charge to the account since filing my court claim. The reason for this charge is because the cheeky so and so's lowered my O/D out of spite and a D/D bounced!

 

Oh well, quite looking forward to round two!;)

 

Good luck with your claim (not that you need luck)

Keep me posted

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thanks for the good luck! I heard that if you try and claim on the same account twice (or more) then they are more likely to close your account...? You may want to be careful of that, or look for an alternative bank first.

[I][COLOR=darkred][B]Garrfy13[/B][/COLOR][/I] [I][SIZE=1][COLOR=red][B]HSBC - sent S.A.R - (Subject Access Request) letter 11/08/06[/B][/COLOR][/SIZE][/I]

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Don't worry that's sorted, I opened a new joint account a few monhs ago and I've just started getting our wages paid into it and today I changed all my DD's over. I will be closing the account before they do and roudly earing my CAG t-shirt in when do it!:cool:

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good!!

 

BTW, is that a serious comment on your CAG t-shirt?! If it is, would love to see pics of that! Also could be an idea to get the local paper involved, get some free PR for CAG!

[I][COLOR=darkred][B]Garrfy13[/B][/COLOR][/I] [I][SIZE=1][COLOR=red][B]HSBC - sent S.A.R - (Subject Access Request) letter 11/08/06[/B][/COLOR][/SIZE][/I]

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roudly earing should actually be proudly wearing:oops:

 

I did guess that!! lol

[I][COLOR=darkred][B]Garrfy13[/B][/COLOR][/I] [I][SIZE=1][COLOR=red][B]HSBC - sent S.A.R - (Subject Access Request) letter 11/08/06[/B][/COLOR][/SIZE][/I]

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