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Hire Purchase 'cooling off' period

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Hi there, does anyone know the answer to this and what should be done next?

 

My wife bought a second hand BMW recently. She saw it saw it on the website of a BMW dealer and did all the negotiations on the phone without visiting the dealership or seeing the car. This included agreeing the hire purchase, an agreement regulated under the 1974 Consumer Credit Act. The car was delivered to her at home by a 'driver' including the HP agreement to be signed. This was all on Thursday 26th June.

 

She has not made a payment yet but wants to hand the car back and cancel the finance without penalty. Can she do so?

 

She has received no copy signed agreement or any other correspondence from the finance company yet. I thought she was supposed to receive this within 7 days?

 

Can she cancel, avoid penalty and hand the car back? Would she get her £500 deposit back? What does she do next?

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Hi Porsche,

 

They have to send her a copy of the agreement within 7 days. As this was signed off site (distance selling) they have to include her cancellation rights. This link may to theOFT may be of some help.The Office of Fair Trading: Credit and hire agreements


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