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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Nicol v RBS **WON**


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Hi Folks,

Recieved my first reply from RBS local branch saying they have ordered 6 years of statements and will look into my case and let me know within the 14 days,i was surprised that they replied so quickly ( 48 hrs) still very early days will keep posting,good luck everyone.:D

 

Regards

 

Stewart

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good luck Stewart!

NatWest - Settled in full 22/05/06

 

RBS- Prelim sent 9/05/06 £1,147

£500 offer 27/05/06, rejected 30/05/06

LBA sent 25/05/06 :razz:

MCOL 15/06/06

Defence received 20/07/06

Settled in full 01/09/06 wahey!!!!!!!!!

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  • 1 month later...

Hi Folks,

Just to say hello,have not been on for ages,dropped the ball a bit really,seems like a lot of people are ending up with court dates for RBS,all sounds a bit:???: :o ,anyway sent intro letter to rbs asking for my£1916 back,bit of a shocker really when i totted it up,probably will get ignored but will stick to the timetable this time.

Happy hunting everyone

 

 

Stewart :evil: :? :eek::D

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HI Folks,

Parachute account open,shocked to find out last week my claim is £1900,waiting responce from bank,they just recieved my letter and detailed list of charges on monday so early days yet,i know it will be an up hill struggle but i am determoned to succeed

 

Keep ya posted:D

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Keep going Stewart its fantasic when they pay up as we all know they will!

NatWest - Settled in full 22/05/06

 

RBS- Prelim sent 9/05/06 £1,147

£500 offer 27/05/06, rejected 30/05/06

LBA sent 25/05/06 :razz:

MCOL 15/06/06

Defence received 20/07/06

Settled in full 01/09/06 wahey!!!!!!!!!

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Stewart,

 

don't lose faith, there's plenty of people getting good results against the RBS with the timescale and the templates!

 

BC:p

Big Col:p

RBS LBA 20/06/06. WON - 21/10/06

MBNA(1)-Start-20/06/06, Claim-£250, 15/8 - Winner!!

MBNA Virgin(2)-Start-20/06/06, Claim £100, 15/8 - Winner!!

BoS MCard Data Protection Act Sent 20/06/06 - WON 16/10/06

Green On!

If the post/advice helps, pse click on the scales!! :cool:

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Stacy has won!

 

There are quite a few of us on the edge too!!

 

BC:p

Big Col:p

RBS LBA 20/06/06. WON - 21/10/06

MBNA(1)-Start-20/06/06, Claim-£250, 15/8 - Winner!!

MBNA Virgin(2)-Start-20/06/06, Claim £100, 15/8 - Winner!!

BoS MCard Data Protection Act Sent 20/06/06 - WON 16/10/06

Green On!

If the post/advice helps, pse click on the scales!! :cool:

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  • 2 weeks later...

HI Guys ,

just an update of progress,recieved gesture of goodwill from rbs £210:-x :x ,

Sod off letter handed in personally along with LBA,the team leader was rather unhelpful about giving me receipts for both,but she did,you would think it was her money LOL,i shall wait with anticipation for my reply.

 

 

Regards

 

Stewart

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  • 3 weeks later...

Hi Stewart,

 

All par for the course up to now, have you filed your claim with the courts now?

 

Just stick to the timetables on the site and all will be fine, there are plenty of us taking on RBS so there is lots of support around.

 

Stacy xx

NatWest - Settled in full 22/05/06

 

RBS- Prelim sent 9/05/06 £1,147

£500 offer 27/05/06, rejected 30/05/06

LBA sent 25/05/06 :razz:

MCOL 15/06/06

Defence received 20/07/06

Settled in full 01/09/06 wahey!!!!!!!!!

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Thanks Stacy,

Starting tommorrow with my first application to court,i am now confident that they will settle in full after following your thread,just a pity up here its £750 at a time but hey ho,that aint gonna stop me

 

 

Hope you are well and thanks again for the reply

 

Stewart :D

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Stewart,

 

some of the Jockinese threads, sorry can't remember which ones, talk about putting the first claim in and then discussing the whole amount with the Solicitors. A bit of research may prove useful for you!

 

BC:cool:

Big Col:p

RBS LBA 20/06/06. WON - 21/10/06

MBNA(1)-Start-20/06/06, Claim-£250, 15/8 - Winner!!

MBNA Virgin(2)-Start-20/06/06, Claim £100, 15/8 - Winner!!

BoS MCard Data Protection Act Sent 20/06/06 - WON 16/10/06

Green On!

If the post/advice helps, pse click on the scales!! :cool:

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alexandarhys,

 

got to keep to your timetable, tell them sod off as Stewart says and press on with your claim.

 

BC:cool:

Big Col:p

RBS LBA 20/06/06. WON - 21/10/06

MBNA(1)-Start-20/06/06, Claim-£250, 15/8 - Winner!!

MBNA Virgin(2)-Start-20/06/06, Claim £100, 15/8 - Winner!!

BoS MCard Data Protection Act Sent 20/06/06 - WON 16/10/06

Green On!

If the post/advice helps, pse click on the scales!! :cool:

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  • 2 weeks later...

Yippee,they have settled in full £1900,just came back from a weeks holiday and guess what was on the doormat8) Could not believe it,they offered this after recieving my sod off letter for £1200 6 days ago,special ythanks to Big Col and Stacy Mason for words of encouragement,and of course everone else,time to motor on with other claims.They are wrong we are right this proves it,keep going everone,will send in my donation as soon as i get my dosh,without this site i would not have got here.Thankyou very very much.:D :D :D

 

 

I HAVE WON:D

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CONGRATULATIONS!!!!!!!!!

bet that was lovely to come back off holiday to, better than bills!!!

 

Don't forget to fill in the survey, and PM a mod and get your thread moved to successes!!!

 

Well done hun xxx

NatWest - Settled in full 22/05/06

 

RBS- Prelim sent 9/05/06 £1,147

£500 offer 27/05/06, rejected 30/05/06

LBA sent 25/05/06 :razz:

MCOL 15/06/06

Defence received 20/07/06

Settled in full 01/09/06 wahey!!!!!!!!!

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Stewart,

 

I can't believe it, wll I can actually, I'm starting to think that RBS are doing this alphabetically and DH and I have got to wait until we go past 'A' again??

 

But seriously,

 

Well Done YOU!!! Yeah!!:D

BC:cool:

Big Col:p

RBS LBA 20/06/06. WON - 21/10/06

MBNA(1)-Start-20/06/06, Claim-£250, 15/8 - Winner!!

MBNA Virgin(2)-Start-20/06/06, Claim £100, 15/8 - Winner!!

BoS MCard Data Protection Act Sent 20/06/06 - WON 16/10/06

Green On!

If the post/advice helps, pse click on the scales!! :cool:

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Stuart,

 

a lovely cheque hit my doormat yesterday morning!!

 

BC:lol: :lol:

Big Col:p

RBS LBA 20/06/06. WON - 21/10/06

MBNA(1)-Start-20/06/06, Claim-£250, 15/8 - Winner!!

MBNA Virgin(2)-Start-20/06/06, Claim £100, 15/8 - Winner!!

BoS MCard Data Protection Act Sent 20/06/06 - WON 16/10/06

Green On!

If the post/advice helps, pse click on the scales!! :cool:

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