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The Banking Code 2008 extracts. -j


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The Banking Code of Practice



We did have a fully linked version here but the British Banking Association has required us to take it down.

We regret this as it would have given greater accessibility to the Code and also it would have been easier to use than the BBA's own website copy which you can find here:-


BBA – British Bankers' Association - Banking Code



We will carry on to carry short extracts which are allowed to do under the Copyright Designs and Patents Act.



[break=Credit reference agencies]

Credit reference agencies

13.5 When you open your account or apply for a card, we will tell you when we may pass your details to credit reference

agencies and the checks we may make with them.

13.6 We may give information to credit reference agencies about the personal debts you owe us if:


  • ·you have fallen behind with your payments;
  • ·the amount owed is not being disputed; and
  • ·you have not made proposals we are satisfied with for repaying your debt, following our formal demand.

13.7 In these cases, we will give you at least 28 days’ notice that we plan to give information about the debts you owe us to credit reference agencies. At the same time, we will explain the role of credit reference agencies to you and the effect the information they provide can have on your ability to get credit.

13.8 We will give credit reference agencies other information about the day-to-day running of your account if you have given us your permission to do so.

13.9 If you ask, we will tell you how to get a copy of the

information that credit reference agencies have about you, or their leaflets that explain how credit referencing works. You should contact the customer service teams at the following organisations:

Experian Ltd Equifax Credit File

PO Box 9000 Advice Centre

Nottingham PO Box 1140

NG80 7WF Bradford

www.experian.co.ukBD1 5US

Callcredit Plc

PO Box 491




We may also ask you to give your permission to use the information held by credit reference agencies to check identity for anti-money-laundering and fraud purposes – this does not affect your credit history.

Edited by BankFodder
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