Jump to content

Sign in to follow this  

Do you think that Brighthouse are treating you unfairly?

style="text-align:center;"> Please note that this topic has not had any new posts for the last 4014 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

If you feel that you are being treated unfairly by Brighthouse (or any other company for that matter), you could make a formal complaint.


The new Consumer Protection from Unfair Trading Regulations 2008 create very broad general duties not to trade unfairly and also identify 31 specific practices which are automatically considered to be unfair.


Have a look at our guide http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/146460-consumer-protection-unfair-trading.html


If you are having difficulty with Brighthouse and you think that the problems may be covered by CPUT then write a letter to the OFT. It costs nothing. There is no risk to you and if you are wrong, then they will tell you and explain why. If you are right then you may have helped to remedy the situation for others in the future.


If your compaint is upheld then you will be able to use that finding in any legal action you might be involved in in the future.


If you do make a complaint, then please let us know.

Share this post

Link to post
Share on other sites
Sign in to follow this  

  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...