HALIFAX BANK ACCOUNT

[lol1954]

HAVE JUST SENT DPA REQUEST ON BEHALF OF MY SON. WILL KEEP YOU INFORMED.

[Bookworm]

Welcome and well done.

[lol1954]

thanks

[lol1954]

STILL NO REPLY FROM HALIFAX, SHOULD i WRITE AGAIN?

[lol1954]

Have just received a call from somebody representing the halifax. He would not talk to me as I am not the account holder. said he will call back later and talk to my son.

[lol1954]

Received a letter from the Halifax yesterday dated 29/03/2006 saying that they would provide the statements for the last six years and that there would be a £5.00 charge for these. They have asked for authority to debit my sons account for the £5.00. ( The account hasn't been open for six years)

 

It also states in the letter "that the majority of transactions on your account are automated and all application of charges is automated.The only manual intervention around charges would be when a refund is made"

[dave]

Could you scan it and send it to [email protected] please?

 

Obviously removing personal details first ;-)

[lol1954]

copy of letter sent

[lol1954]

At Last Received Copys Of Statements For My Sons Account. Will Add Up Charges And Sen Them The Next Letter

[lol1954]

prelim letter sent for charges on my sons account £939.39

[lol1954]

received a letter from Halifax this morning offering £180.00 as full and final settlement of my complaint. Do I now reply or start court proceedings?

[colour-me-happy]

received a letter from Halifax this morning offering £180.00 as full and final settlement of my complaint. Do I now reply or start court proceedings?

 

No, you send the LBA (letter before action) now, this gives them a further 14 days, incorporate into the letter that you will accept the £180.00 but not as full and final settlement.

[lol1954]

received another letter from the halifax offering £386.00 as full and final settlement.I think court action is now needed

[rascal]

Have just been reading through your thread - see that you sent a SAR letter - did you enclose £10 cheque with this and then they request a further £5 for copy statements or did you not enclose anything and then they came back and asked you for £5?

 

Im just doing my SAR letter and was going to put in a cheque for £10 but won't if I don't need to and can just request them take £5 from my a/c.

 

Thanks

[wsm36]

It's better to put in the £10 fee just to be on the safe side.

[lol1954]

Recently received another letter from The Halifax stating that they would not refund all the charges asked for since the account opening ( less than six years) and they are refering me to the Financial Ombudsman. what to do now?

[lol1954]

This topic was closed on 03/06/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group