Tripped on pavement outside Marks and Spencer Oxford Street London

[pampam]

Hi

Has anyone recently tripped on the pavement outside Marks and Spencer Oxford Street London

 

My friend, who is 60 years old, fell due to a loose paving stone in February this year.

She was taken to St Mary's and was found to have a broken hip.

She had an emergency operation and is still undergoing physiotherapy to help her to walk again.

 

I have contacted a number of these claim companies but they all say they can't help because she didn't get a photograph of the pavement at the time.

 

However, when she was in St Mary's the staff told her that there had been 3 people taken there on the same day and they had all fallen in the same spot as her.

 

Does anyone have a photo that they took after an accident there?

What happened in Joans case was the man in front of her stood on the edge of a loose paver that consequently rose up and Joan fell over it.

 

We live 250 miles away from London so we don't know if the pavement has been repaired or not.

 

Any help appreciated.

 

Thanks

Pam

[raydetinu]

You dont need a solicitor for this, you just need to make a claim against the council, in writting with all the details etc. injuries, dates, time etc. with any documentary evidencef rom hospital, witnessess etc. Keep originals at this stage, just send copies.

They will inevatably refer you to there insuerers, who will try to put you off, however they usually settle befors it gets to court. long haul I am afraid, but if you stick at it you may get somewhere.

[BankFodder]

I would suggest making a Freedom of Information Act inquiry from the relevant council as to pavement repairs in that area (Oxford Street) between January and now.

They have 20 days to respond. Make sure that your Freedom of Information Act request is worded to elicit the information which you require.

 

You could also try an Freedom of Information Act request from the hospital. Make it clear that you are not seeking any personal details but you want to know how many admissions in A&E and otherwise of patients whose injuries were relating to pavement incidents in Oxford Street between - give a month to a month after your incident. Don't limit yourself to the M&S address. get it for the whole street.

 

Come back here when you have your responses.

[BankFodder]

Also, get a copy of your friend's hospital file. Do it under the FOI just in case there are any problems.

 

You see, if the CMCs were any good at all, they would have at least advised you to take this action yourself - even if they weren't prepared to do it themselves.

CMCs - maximum gain for minumum pain (except the client, of course).

[pampam]

Thanks I will do that.

Do you have any more info I can look at regarding the Freedom of Information Act?

Thanks

Pam

[skbuncks]

Theres also nothing stopping you taking photos now of the offending paving stone. Unless of course they have now fixed it, in which case the FIA request will show that it has been repaired and was hence faulty to begin with

 

skb