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    • I am going to try and explaine in full details from start to present and see if you have any advice for me on what i can do.   on 15/1/2021 16:25pm i was traveling along hazlebarrow Road wich is on my estate at around 30mph, its a tight road with cars parked along the left hand side, as i proceeded through, a van ( which was parked on my left hand side, facing towards me) pulled out from the side of the road, he stopped the van wich resulted in the van being at an angled stationary position on the road. I breaked immediately but the ice and snow skidded my tyers, i skidded into the drivers side of his van, my car bounced off his van and sent my vehicle head first into the back of a parked car ( wich was originally parked at the back of the van before he set off from the side of the road. I will refer to the van driver as MR S. ( im going to attatch a street view picture and diagram which will be more helpful in understanding how the accident accured ect) .    The owner of the parked car, which i will refer to as Mr T came out of his house. Myself, mr S and mr T exchanged details and took photos, then i left the scene as my first concern, understandably was to contact my midwife and the hospital. I live just round the corner from the scene of the accident so i slowly drove my car to my property.   I contacted Go skippy the next day 16/1/21 and informed them of the accident and gave them all the details ect.   by the following monday 18/1/21 i had a call from AX who said they was dealing with my claim as go skippy will not deal with it as i am third party insured. Over the next few days, i complied with their requests ( gave them a written statment of what happened, sent them pictures of the damage to my vehicle and MR S van ect).   Then on the 19/1/21 AX contacted me again and asked if i need a curtesy vehicle, my first response was ' how much will that cost me?' Of which she replied ' nothing because your insurance covers the cost'. I agreed to the curtesy vehicle and the vehicle was delivered to me on the 20/1/21.    Over the coming weeks, AX and i had regular contact about my claim and updated me in regards to my own vehicle. At one point she said it could be deemed a 50/50 liability.   An engineer had collected my car, deemed in a total loss as the damage was more than 66% of its total value and written my car off . i had a call from a lady from AX and she said they have valued the car and i will be payed out £2200 . i asked when and she said ' we will send you a cheque out for £358 in the post, and the remaining balance will be payed out by Admirel but this may take a few weeks more' .    I didnt hear nothing for around 2 weeks so i contacted AX again for an update, she told me that admirel are refusing liability and there now in dispute. Every time i contacted them they said the same thing ' admirel are refusing liability'.   i asked them why admirel consider them not liable and she read from the notes ' MR S said he was driving along the road, the corsa ( my vehicle) was at high speed coming towards me , i beeped my horn and tried moving out of the way but i couldnt because of the ice and the snow and the corsa hit my van' ( complete lie!!)   The lady at AX said the problem is that the damage to both our vehicles is consistant with both our stories and due to there being no witnesses, no cctv or dash cam footage- no one can prove who is at fault.   I then questioned why i had been told i was being paid out £2200 and she said 'well we have to advice you the estimated value' of which i replied 'no, there was no 'advice' - i was told it was a done deal i was getting paid £2200 and she told me i had a cheque arriving in the post!!!.    The lady then told me she had requested a ' none prejudice payment' from admirel and waiting for a response.     Shortly after this phone call, AX contacted me again and asked if i had the funds to repair my own vehicle or buy another one, ( im.assuming admirel refused to pay the  none prejudice payment).   I told them No i do not as i have a baby due and even if i did have the funds, why on earth would i fork out to repair my own vehicle when i wasnt at fault ?! . she said ok im going to pass this to managment and see what we can do .     I contacted AX again and asked for an update and expressed how unhappy i was with their service as i felt like they hadnt fought my corner, bowed down to admirel and then had the cheek to ask me to repair my own vehicle . Again she said ' its still in dispute, admirel are not budging i have to pass this on to management.   She then asked me for 3 months bank statements to 'prove' i dont have the funds to repair my vehicle myself. I thought this was ridiculous and stated that even if i had the funds, why would i repair my own vehicle when im.not at fault!?   Obviously this has been on going since middle of january, pretty fed up. My brother come to this forum last night to seek advice And had a couple of replies that i may be liable to pay for the hire car costs.   I contacted AX first thing this morning regarding this. I made it clear that they can collect the vehicle to stop the daily charges as i do not want to be in thousands of pounds worth of debt when i am a lone parent with a new born baby. the lady told me ' we will try every avenue to recover the cost from Admirel for the hire car charges, if this means taking them to court, even if this is unsuccessful, considering you comply with your hire vehicle contract and you work with us with your claim ( which you have been doing) you will not be liable for this debt and if worst comes to worst and admirel will not pay, we will just wipe the debt off' .   i made her repeat several times that i will not be liable for this debt and she said i have told you my name, and these calls are recordered and i am telling you that this debt will not be on you to pay . She then said that if i was to give AX the hire car back now, then it would jepordise everything. And she said ' we gave you that hire vehicle because we beleive your not at fault so you can keep using it as we know you need transport'   I then questioned the need for bank statements again and she told me the reason they need bank statements is so if it goes to court - AX can justify why i needed the hire car for so long ( because i dont have the funds to repair my vehicle or buy another one) and also so they can prove they have tried every root possible.      After the phonecall it got me thinking about how she said ' aslong as you comply with your hire car contract your not liable for any charges for the hire car' .   Will they find any fault with the contract just to try and lumber me with the debt? As it seems pretty fishy how they would just ' wipe off' thousands of pounds if admirel refuse to pay.    And also, she said if i gave the hire car back it would jepodise the case . so when the lady rang me the other week asking if i had funds to repair or buy myself a new vehicle , if i had said yes, ill buy a car tomorrow and come collect the curtesy one. Then what? Wouldnt that ' jepodise' the case?      As you can imagaine, my heads spinning. Stressed and dont know what to do. I dont even care about a pay out , i just want to give the hire car back and be completely done with AX . but now im scared if i give the car back i will be lumbered with thousand of pounds worth of debt from the hire car charges.    What can/should i do?    Thank you Gemma
    • Hi Ade,   Stop speaking to them by phone and keep contact in writing only, which you've said you prefer.   Send TT a SAR by post immediately. The data you get back should enable you to see what they think you owe, and how it's made up.   Also write to BW Legal confirming you dispute the alleged debt owed to TT and have written to TT seeking data, so BWL must stop demands until TT have replied to the SAR you've sent them.
    • Please do although obviously I don’t know the facts from your side but at least I can tell you how much of a cut and paste job it is.
    • Please check back for a full reply tomorrow. However, it would help if you would introduce pergo spaces into a story full stop it's very long and especially for people with small screens it's very difficult to follow when it is so compacted.   I think this straight has become rather confused because of the third party account which we received at the outset. I think it will probably be helpful if you could repost your story but on a new thread and more openly spaced please.   Then we can start to have a closer look at it. However, as I've already suggested, I think there are two issues. The question of your liability in the accident and the problem of how you have been persuaded to take a rental car at such a high rate.    I would suggest that you hold off telephoneing anyone until we have had a closer look.before you do anything on the telephone. You have obviously had some very important conversations but you don't have any evidence of them. Although the other side may say that they have recorded them, you you may find it difficult to get hold of those recordings if in fact those recordings incriminate them in any way. for instance if they have promised you that you don't have to pay anything for the hire car, that would be an extremely useful conversation to have but you may find that it is difficult to get hold of.   please start a new thread it will be much easier to continue from there                                
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I'd write to the landowner and explain you feel the clamping was unlawful because the inadequate signage, the fact that the boundries of the clamping / non-clamping zone were not clearly defined, there was a double charge, and the fact that one of the clampers was unlicenced. Make a big thing of this, and point out the matter has been passed on to the police. Give them (the landowner) 14 days to pay up, or you'll have to take them to court. Sue PCS jointly by all means, but as we've seen, you'll never get anything out of them.

 

I don't think landowners who employ clampers realise they are jointly responsible for their actions. Hopefully, if more are taken to court, they will stop using these cowboys.

 

If there was a ticket left as well, but the clampers wouldn't release the car until everything was paid, then I think this could reasonably be considered to be part of the release fee.

 

The heavy-handed tactics of these dreadful people make me so angry...! Hopefully their days will be numbered.

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  • 3 months later...

Hi cut it have you had experience with them? I heard there is a new law to appeal against your clamping and get money returned, does anyone know how I can go about this? Thanks x

Edited by tinkxabell
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In any case, I fear that cowboy clampers will just ignore the tribunal rulings in exactly the same way as they currently ignore CCJs.

 

It's not always possible to pin down the landowner, either, particularly if cowboy clampers have clamped on land over which they have no authority whatsever, or (as is often the case) if they continue clamping after their contract with the landowner is terminated.

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  • 5 months later...

Hi,

 

I just rang PCS on their freephone number - 0800 9705109 - not paying £1.50 a minute! Anyway, I asked if they were a private parking company, she said yes and I said good, that means your parking notices are not legally binding and therefore I'm not paying. She said well we'll see you in court then. I replied good because all the research I've done shows that you've never gone to court or turned up!! She got really mad and then I said, to top it off, I'm calling you on your 0800 number!! She then said Oh so you're calling up to tell us that you won't pay your notice on our 0800 number which costs US money!! She then said she was terminating the call as this was a sales line. I say for everyone to keep doing this and really p155 them off!!

 

Also they put the colour of my car wrong on their notice, is that anything that can be used or no?

 

Sorry if I've there are any grammar or spelling mistakes, but after being reading all the advice, I got a bit excited when I had a go at that them and wanted to tell you all.....

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Well done! Nice one.

 

You can have a lot of fun typing 'Call me back' into Google and then pasting a number into all those web forums. Of course I'd never condone such a thing.

 

Car colour is irrelevant btw.

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Nice one in using their freephone number, must pass it to a friend who has an autodialer with a taped message on it. Hope it does not cause them any problems.

regards

Please remember our troops, fighting and dying in our name. God protect them.

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  • 1 month later...

Ok guys,

 

I have a bit of a dilemma. I recevied a PCN on the 9th July and recevied no correspondence from Parking Control Services, no letters in the post, nothing. I then received a letter from CCS Collect Debt Collectors on the 12th Aug but the letter was dated 5th August. The letter stated that I had to make a payment to them in the next 7 days or they threaten me with County Court action as well court costs and legal fees.

 

What should I do? I know the best advice with these has always been to ignore the letters PCS and similar send, but they have put this straight through to a debt collector.

 

Your help is much appreciated.

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beware of the same at gloucester docks, NSGL, seem to have employed a child who will issue tickets, they have no compassion at all, i was 10 minutes picking up some baby powder, as there was a q in the shops, they issued my with a fine, he also was seen " smirking " as he walked off.

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Well, you should have smirked back, knowing he was wasting his time and his company will waste money sending you letters you will ignore.

The problem is he will be too stupid to understand.

regards

Please remember our troops, fighting and dying in our name. God protect them.

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Hi,

 

I am hoping that I can get some advice. I was borrowing a friend's car today and she has received a parking ticket from Parking Control Services (not Parking Control Services Ltd) for £75 if settled in 14 days or £150 after otherwise they will revoke her driving license?

Revoke her driving license???? What a complete load of Bullsh**.

 

Not only is complete BS but its also in breach of the Consumer Protection from Unfair Trading Regulations 2008 by claiming to have authority to do something when it is blatant BS. I would ignore it but also report it to Trading Standards.

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This does not constitute legal advice and is not represented as a substitute for legal advice from an appropriately qualified person or firm.

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Revoke her driving license???? What a complete load of Bullsh**.

 

Not only is complete BS but its also in breach of the Consumer Protection from Unfair Trading Regulations 2008 by claiming to have authority to do something when it is blatant BS. I would ignore it but also report it to Trading Standards.

 

 

PLEASE PLEASE SAY your friend has that threat to 'revoke her licence' in writing & if so PLEASE post it here so we can send it to the OFT, TS & the police

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  • 1 month later...

Don't bother with any appeal, I have the result right here, 'appeal refused'.

Send them a letter before action stating that if they do not refund your money then without any further notice you will take action against them at the county court. Find out who the landowner is and put them in the action as well.

Give them 14 days to comply then take County Court Action.

regards

Please remember our troops, fighting and dying in our name. God protect them.

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The advise from letshelp is the only real course of action you have. Make note of the fact that you must include the landowner in your claim as the clamper, even when they lose the court case, still will not refund your money. The landowner is much easier to enforce a judgement against.

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  • 3 weeks later...

hi guys.dont pay tickets if you get them they cant enforce them.cut the clamp off same thing cant do enything cant chase you as they are not members of the bpa.so cant use bayliff services.oh and by the way i have a clamp lock key if anyone is interested it will undo all the locks they use.i will sell at the right price.

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I'm about to go through this process with Parking Control Services - was clamped on Thursday after leaving my car for 69 seconds. Incidentally, does the SAI recommend a minimum time the clampers must wait before springing in to action? As you can tell, as it took me only 69 seconds to walk into my bank, put a cheque in a deposit envelope and walk back to the car, these guys were lying in wait. Again, does the SIA not recommend that they give a verbal warning?

Look forward to any suggestions. Thanks.

 

And in response to a much earlier post regarding CCJs, I've also looked up Magnaco Limited on a credit checking service I use at work. In the last 24 months there have been:

 

  • 7 unsatisfied CCJs at a cost of £1,655
  • 2 satisfied CCJs at a cost of £2,030
  • The last unsatisfied CCJ was issued on 26 May 2010

 

So it would seem that in some circumstances they do pay CCJs.

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  • 1 month later...

Robbi - are you still monitoring this thread? I'm in Cranleigh too and wondered whether you'd like to join forces? I can't PM you because my post count is only 1 (well 2 now). If interested, please PM me. I've had the standard "seek legal advice" letter. I felt I had a case against the release fee as the clamp was not attached to the car when I returned 69 seconds after leaving it. And how can I found out who owns the land behind Stocklund Square/Sainsbury's in Cranleigh, Surrey? Thanks

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  • 1 month later...

THEY ARE COWBOYS!

i hold alot of information about this company, shall we start with the clampers they have employed? several not even able to comply with the regulations of getting a SIA license. But did this stop (edit) from employing them and giving them a 'SIA licensed' company van and the ten or twenty clamps needed for there ILLEGAL activities. No it did not. Another Clamper (edit) Has Been Found Guity Of Removing Clamps For A Quater Of The Price And Not Declaring They Have Paid, Keeping The Money In His Own Pocket. Did Mario Take Action And Dismiss Him? No A Congratulatory Pat On the Back Was Given And I Wouldnt Be Surprised If (edit) Took Half And Encouraged The Fowl Play. As For The Clients Of PCS I Would Like To Say YOUR BEING RIPPED OFF! When Last Did You Get The Patrols That Were Promised.. Once? Never Thats What I Thought PCS Love Setting Up New Contracts And On The First Day They Clamp Every One There (Mainly Residant Blocks They Do This To) With No Warning. This Way They Get 30 - 40 Clamps Take Their Dirty Money And Never Again 'Patrol' That Site. Is There Anyone Who Has A Site In Manchester Which Is Patrolled By PCS, Because I Can Tell You Now There are no patrols in Manchster And there never will be. there are a mere 5 - 6 clampers who all patrol withing a 20 mile radius of central london and they never ever expand to there other sites leaving them unpattrolled for months on end. As for the actual clamping if you read up on the laws and guidelines set by BPA (Brithish Parking Assosicattion) then you will know disabled badges are a by pass to being clamped maening disabled are technically aloud to park anywhere. PCS have been known to clamp several disabled bagde holders in one day. making them pay full price on the spot if they wish to drive away. Clampers have been known to clamp a car with child and mother still seated inside. yet again the 'Victims' As they like to call them have to pay full price if they also wish to drive away. there have been several incidents where a clamper has clamped a car and then gone home. when the clamped vehical wants to make a payment the clampers cannot be bother to go and unclamp them and several time they have left the car there over night of over a weekend and refused to uncmapl it untill monday claiming they have broke down. and as for the tow truck there is none, just a method of pressurising the victim into making a swift payment. Appeals.. are they dealt with fairly i can tell you now your appeals go from your hand to the 'office' which is actually a pidgeon hole in central london which is then re-directed to pelham place near crawley where they then get picked up made a joke of and thrown straigh into the bin without another look.

Edited by freakyleaky
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