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By Bazooka Boo · Posted
Hi welcome. What is it you need help with exactly? -
By The Scourge of Ryanair · Posted
Has Ryanair responded to your original claim that you submitted? -
By onestressedwoman · Posted
I can't do that it's the other person's private name and addr as details But it's a London address -
Ok so my wife had an email from Universal credit stating her benefit is being reduced due to a court fine. after asking several times UC gave her the court details, she phoned the Court to be told she had 2x speeding fine from october 2019 and had been found guilty in her absence. outcome is a 6 month driving ban and 2x fines of £811 each. and 2x 3 points on her licence (now 12 points) The fine notices were sent to an old address which we moved from 31/10/2019 so she has had no notification of these fines or they would have been paid. The court office told her to make a SD and she is awaiting forms to complete but they also said due to Covid this could take 2/3 months during which time the court will take 40% of her Universal credit and she will still be disqualified from driving
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While they continue to throw money at (foreign) companies shown to profit from short changing hungry UK children, rather than using and supporting local companies ... mind you the Tory part set the abysmally low standards on feeding (not) UK children hungry these companies profit from haven't they. DfE awards new contract to firm behind England school meals voucher fiasco Gavin Williamson’s department will have paid £615m to the French company despite warnings about its capacity to deliver https://www.theguardian.com/education/2021/mar/06/new-contract-for-firm-behind-school-meals-voucher-fiasco DfE 'unconcerned' over suspected large profits at free school meals provider Parliament’s spending watchdog finds department failed to renegotiate terms to reduce costs https://www.theguardian.com/education/2021/feb/05/dfe-unconcerned-over-suspected-large-profits-at-free-school-meals-provider
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Our picks
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Hermes - destroyed item as it was "damaged"- **Judgment for Conversion of destroyed item. **WON**
hellothere124 posted a topic in Postal and Delivery Services,
Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347-
- 27 replies
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Post in Bailiffs in at BBC obtain 7 years interest on overpayment of TV licence
Its WAR posted a post in a topic,
I sent in the bailiffs to the BBC. They collected £350. It made me smile. -
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Post in Court Claim Against Hermes - item sent via Packlink was lost/tampered with **WON at mediation full amount **
jj58 posted a post in a topic,
Hi @BankFodder
Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
So I issued the claim on day 15 and they requested more time to respond.
They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
I opted for mediation, and it played out very similarly to other people's experiences.
In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them.
In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
Many thanks, stay safe and have a good Christmas!
Picked By
BankFodder, -
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***Hermes and mediation hints ***
BankFodder posted a topic in Postal and Delivery Services,
Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003-
- 1 reply
Picked By
BankFodder, -
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