Jump to content


  • Tweets

  • Posts

    • Thanks for posting the CPR contents. i do wish you hadn't blanked out the dates and times since at times they can be relevant . Can you please repost including times and dates. They say that they sent a copy of  the original  PCN that they sent to the Hirer  along with your hire agreement documents. Did you receive them and if so can you please upload the original PCN without erasing dates and times. If they did include  all the paperwork they said, then that PCN is pretty near compliant except for their error with the discount time. In the Act it isn't actually specified but to offer a discount for 14 days from the OFFENCE is a joke. the offence occurred probably a couple of months prior to you receiving your Notice to Hirer.  Also the words in parentheses n the Act have been missed off. Section 14 [5][c] (c)warn the hirer that if, after the period of 21 days beginning with the day after that on which the notice to hirer is given, the amount of unpaid parking charges referred to in the notice to keeper under paragraph 8(2)(f) or 9(2)(f) (as the case may be) has not been paid in full, the creditor will (if any applicable requirements are met) have the right to recover from the hirer so much of that amount as remains unpaid; Though it states "if any applicable ...." as opposed to "if all applicable......" in Section 8 or 9. Maybe the Site could explain what the difference between the two terms mean if there is a difference. Also on your claim form they keeper referring to you as the driver or the keeper.  You are the Hirer and only the Hirer is responsible for the charge EVEN IF THEY WEREN'T THE DRIVER. So they cannot pursue the driver and nowhere in the Hirer section of the Act is the hirer ever named as the keeper so NPC are pursuing the wrong person.  
    • This is simply a scam site.  It's been shown to be a scam in the national press and on national TV. Please fill in the the forum sticky and upload the invoice you've received. In fact what you have is an invoice, not a fine, a private company doesn't have the power to issue fines.  
    • Moved to the Private Parking forum.
    • Good afternoon, I am writing because I am very frustrated. I received a parking fine from MET Parking Services Ltd , ( Southgate park Stansted CM24 1PY) . We stopped for a quick meal in Mcdonalds and were there fir around 30 mins. We always do this after flights and never received a parking fine before.  Reason: The vehicle left in Southgate car park without payment made for parking and the occupants southgate premises. they took some pictures of us leaving the car. i did not try and appeal it yet as I came across many forums that this is a scam and I should leave it. But I keep getting threatening letters.  Incident happened : 23/10/2023 I did contact Mcdonalds and they said this:  Joylyn (McDonald’s Customer Services) 5 Apr 2024, 12:05 BST Dear Laura, Thank you for contacting McDonald’s Customer Services. I’m sorry to hear that you have received a Parking Charge Notice following your visit to our Stansted restaurant.   We've introduced parking restrictions at some of our restaurants to make sure there are always parking spaces available for customers.   We appreciate that some visits such as birthday parties or large group visits might take longer and the parking restrictions aren't intended to stop this. If you think your stay will exceed the stated maximum parking time then please speak to a manager in advance.   Your number plate is scanned by our Automatic Number Plate Recognition (ANPR) system when you enter our car park, and then again when you leave. If you have overstayed the maximum time allowed, you will not be notified straight away- a Parking Charge Notice will be sent to you via the post.   If you feel that a Parking Charge Notice has been issued in error, please contact our approved contractors who issued the charge in order to appeal the charge. Unfortunately McDonald's are unable to revoke parking tickets- the outcome of the appeal is final and cannot be overturned by McDonald’s.   Many thanks for taking the time to contact McDonald’s Customer Services.   Can someone please help me out and suggest what I should do next?  Thank you 
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Royal Mail - Losing it! alanalana


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5395 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hello forum,

 

First time on this one and looking for help if possible?

 

Posting here as well as PPI forum. Main reason is I have had three out of nine recorded delivery letters never get to their destination address as well as (I believe other first class mail). Three complaints submitted three letters of apology received along with three books of first class stamps. The information lost includes private and confidential letters with details of account numbers, sort codes, addresses and much, much more.

 

I have submitted a written complaint to this address...

28 May 2008

Royal Mail Customer Service Centre,

FREEPOST,

PO Box 740,

Glasgow,

G22 6WW

 

and tomorrow this goes

 

12 June 2008

Royal Mail Customer Service Centre,

PO Box 740,

Plymouth,

PL9 7YB

 

the text is as follows:

 

Complaint with reference to missing letters sent First Class Recorded delivery

Dear Sir,

I am writing this letter of complaint as I believe an investigation is required into the level of lost of mail which has been sent First Class, Recorded to be signed for.

All of the missing letters have been posted via your Brampton, Cumbria office. In addition to the missing Recorded letters it appears that other First Class mail which I have sent, may also not have been delivered as expected replies have not been forthcoming.

The attached list shows a 33% failure rate of recorded delivery letters and whilst the letters have no significant financial value in themselves, vital personal and private information has been lost, including bank account details. The losses have also caused long delays which could have financial implications in the longer term.

I believe with this high level of loss, Royal Mail should be carrying out a thorough investigation of the procedures from the local post office to the point of delivery.

I cannot accept that you consider the compensation of a book of 12 first class stamps for each missing letter to be adequate. Compensation for the actual distress caused through: delays, re written letters, additional time, paper, ink, further postage, filling in claim forms and the continual worry about missing confidential and private personal information.

My main concern is that my mail is being sent via one Post Office but is being sent to different addresses within the UK and the rate of loss is I believe at an unacceptably high level.

I have already sent this letter of complaint to the Glasgow Customer Service Centre on 28 May 2008 but I have not received any acknowledgement.

 

I raise the following points:

1) Are the addressees refusing to sign for the items?

2) Are they being mishandled by Royal Mail?

I request a response at your earliest convenience.

 

Your faithfully

xx

Any comments or advice would be greatly received.

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

Link to post
Share on other sites

Postwatch - Damaged/lost mail/alleged theft/tampered mail etc

 

That is helpful. I am in the middle of a court process because of lost mail (send signed for letter). Royal mail does not feel responsible to pay compensation. However, I think postwatch is really good so far as they are getting on the case quickly. I would advise to complaint to postwatch before taking court action. RM would NEVER pay compensation itself, they have to be forced to do it. This is my opinion.

Link to post
Share on other sites

hello agathachristie,

 

like the handle.:D

Thank you for the post I will check out the link. I have a suspicion that my mail to different parts of the UK is actually being stopped at my post office:shock: two of the three undelivered letters were handed to the same post office clerk.:rolleyes: I have no proof as yet but a 33% failure rate on recorded signed for mail is not good enough. I believe other first class mail has gone astray too. Replies which were expected have so far not arrived. When letters were posted from a different post office they were delivered without problem.

 

watch this space,

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

Link to post
Share on other sites

hello agathachristie,

 

Thank you again my complaint has been submitted to postwatch.

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

Link to post
Share on other sites

  • 2 weeks later...

hello agathachristie,

 

I have had a response from post watch they have submitted a substantial complaint to Royal Mail I will await the response. Next stop here....

Postcomm - the Postal Services Commission - Postcomm

 

aa:rolleyes:

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

Link to post
Share on other sites

It is well worth going through post watch even thought it may take along time to sort out.

 

But you have evidence to show to the judge you have attempted to sort this matter out.

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

Link to post
Share on other sites

:) hi

i have just read you post on the royal mail i also have had things go missing and don`t get much of a answer when i complaine so i went to post watch on the 10/06/08

the thing that makes me laugh is i dont think my post man can read as he loves to post letters through other houses or he cant be botherd to look at the wright house i know a neighbour who has confrunted him but nothing has changed, i even got a address plack for the frount of my house lets see if that works

thanks

Link to post
Share on other sites

Hello JOSH_IOU,

It is well worth going through post watch even thought it may take along time to sort out.

 

But you have evidence to show to the judge you have attempted to sort this matter out.

 

I have all of the evidence copied and recorded on my PC, dates of posting, receipts from Post Office etc. Watch this space for sparks!

 

Hello srhbit

i have just read you post on the royal mail i also have had things go missing and don`t get much of a answer when i complaine so i went to post watch on the 10/06/08

the thing that makes me laugh is i dont think my post man can read as he loves to post letters through other houses or he cant be botherd to look at the wright house i know a neighbour who has confrunted him but nothing has changed, i even got a address plack for the frount of my house lets see if that works

thanks

 

Let's hope the plaque works. If it falls off the wall and hits the post person on the head they will surely remember where to post next time:D

 

I know it is not funny but make a serious complaint and make sure they get the message. WE PAY, YOU DELIVER, NO EXCUSES. End of argument!

:o

 

Compensation worth more than a book of 12 first class stamps for all the hassle.:mad:

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

Link to post
Share on other sites

You do not state in your post why you think the mail has went missing!!!!

 

You state in your first post you are asking for help.

 

What more information do you have?

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

Link to post
Share on other sites

You do not state in your post why you think the mail has went missing!!!!

I would only be guessing why it went missing. Mail to London and Scotland all marked Private and Personal all sent recorded to be signed for all from the same office all through the same sorting office.

When I used a different post office no problem.

 

You state in your first post you are asking for help.

Post Watch are helping.

 

What more information do you have?

I am awaiting a response from Post Watch.

All my letters concerned banking issues with account information etc.

Letters subsequently sent special delivery were not affected.

I am personally known by two local post office employees.

I have no definative proof of tampering or theft.

The letters 3 out of 9 did not arrive and Royal Mail have admitted the loss by letter.

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

Link to post
Share on other sites

  • 2 months later...

Hello all,

 

sadly post watch did not produce a good result so I ended up with five books of first class stamps and private and confidential mail lost all over the country. So much for the regulators :eek:

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

Link to post
Share on other sites

Just on this, and I am not justifying what has happened, but if you toss a coin nine times and it lands on heads three times, that does not give a 33% likelihood that a coin will land on heads. If you just post one letter and that goes missing then that's a 100% failure rate. I'm sure I don't need to elaborate further.

Link to post
Share on other sites

Also, have you checked with the recipients to see if the items were delivered? The tracking for Recorded Delivery items isn't always completely reliable - your letters could have been delivered even if there is no tracking information available.

 

Oh, and Post watch are not the regulators, Postcomm are.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

Link to post
Share on other sites

Hello Gyzmo and Barraclad,

 

Just on this, and I am not justifying what has happened, but if you toss a coin nine times and it lands on heads three times, that does not give a 33% likelihood that a coin will land on heads. If you just post one letter and that goes missing then that's a 100% failure rate. I'm sure I don't need to elaborate further.

 

You are correct in this but the fact is Royal Mail give a book of stamps and it makes life easy for them rather then carry out any investigation:eek:

 

Also, have you checked with the recipients to see if the items were delivered? The tracking for Recorded Delivery items isn't always completely reliable - your letters could have been delivered even if there is no tracking information available. The letters were Subject Access Requests for information relating to mis-sold PPI so it is highly unlikely the receipients will claim receipt as I have been trying to get information from them for over 6 months and my lack of information under the Data Protection Act 1998 is now the subject of complaints to the Information Commissioner Office , Financial Ombudsman Service, Financial Services Authority, Office of Fair Trading and the British Bankers Association.

 

Oh, and Post watch are not the regulators, Postcomm are.

Maybe a complaint to Postcomm is required then:confused: How do I make contact with Postcomm?

 

That's quite true. I have had a couple of signed for letters that weren't, well, signed for but were delivered. I did eventually get a tracking number 5 days after I got the response from my original letter
:rolleyes:

 

My letters dissappeared off the face of the Royal mail network complaints were submitted to Royal mail but a standard response in each case was received. Sorry have a book of first class stamps. No apology for the sensitive material lost. There is not enough control on some organisations and when things go wrong there is no investigation into why this has happened ie theft, interception,, mishandling etc.

 

Thanks for posting

 

aa

Edited by alanalana
removed letter from end of word

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

Link to post
Share on other sites

Having read their site, this regulator seems to have no teeth as they seem to direct you to Consumer Direct. They say contact Royal Mail then Consumer Direct. Not the best regulator then.......

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

Link to post
Share on other sites

The link below is postcomm and how to make a complaint. Hope it helps

How to complain - Postcomm

 

 

Having read their site, this regulator seems to have no teeth as they seem to direct you to Consumer Direct. They say contact Royal Mail then Consumer Direct. Not the best regulator then.......

 

 

Thank you for the assistance. I will give it a shot but I will not spend hours chasing like I have with RBS.

 

aa

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

Link to post
Share on other sites

Furthermore, their compensation is a bit odd...have you spotted this bit?

http://www.royalmail.com/portal/rm/content2?catId=80300743&mediaId=80300750

 

Their compensation is pretty crap in all honesty. You might have well have sent it unencrypted through some of the government agencies for all they seem to care about;)

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

Link to post
Share on other sites

Having read their site, this regulator seems to have no teeth as they seem to direct you to Consumer Direct. They say contact Royal Mail then Consumer Direct. Not the best regulator then.......

Lmao who exactly is the best regulator then in your opinion nats? :D

 

 

 

Personally i have no faith whatsoever in the PO/RM

If it werent for some of their staff antics we wouldnt have to pay extra for recorded/signed for etc

Link to post
Share on other sites

IMHO, the only way to send important letters is by :-

 

http://www.royalmail.com/portal/rm/jump2?catId=400028&mediaId=400026

 

You get a tracking number over the counter and can watch it every step of the way. If you don't want to lose it, use it :p

 

Lex

Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Afraid you must be confusing this service with another. You only get told when it enters the mail system, and its arrival at the local delivery office. Not quite 'every step'. Recorded Delivery is much cheaper and just as useful providing a signature on delivery. SD covers up to £250 on the basic service, but if you're only sending paper - it's a massive overpayment for an insignificant value!

Link to post
Share on other sites

  • 2 weeks later...

Hello all,

 

Posted by Mr Lex,

 

IMHO, the only way to send important letters is by :-

 

http://www.royalmail.com/portal/rm/j...mediaId=400026

 

You get a tracking number over the counter and can watch it every step of the way. If you don't want to lose it, use it :p

 

Lex

 

Agreed Lex

 

 

posted by buzby,

 

Afraid you must be confusing this service with another. You only get told when it enters the mail system, and its arrival at the local delivery office. Not quite 'every step'. Recorded Delivery is much cheaper and just as useful providing a signature on delivery. SD covers up to £250 on the basic service, but if you're only sending paper - it's a massive overpayment for an insignificant value!

 

Unless the paper you are sending is letters to your bank marked private and confidential with details of account numbers, names, addresses, sort codes and the like then it seems to be worth the money.

 

aa

Edited by alanalana
text added

I have no legal training and the advice I offer is a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

------------------------------------------------

Bank charge successes:

Halifax - Full settlement incl interest.

HSBC - Settlement, goodwill no admission of liability about 75% of claim.

RBS - Settlement, goodwill no admission of liability about 70% of claim.

2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did :mad:

PPI Successes

PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.

2 claims settled in full with LV without FOS involvement.

2 claims settled in full with HSBC without FOS involvement

 

PPI Claims ongoing with:

Cap one Now with the FOS

Barclays. Paid up today 24/04/10 cheque received for over £4,500 and in the bank.

LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

 

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..

Post 290 from

***RBS PPI Claim Long fight but, WON***

 

Please do not PM me for advice as it may be sometime before I can respond.

 

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.

 

Link to post
Share on other sites

However, put in context - you will be paying 400 to 500% for these 'papers' to be delivered, with the certain knowledge that as these have no 'value' as defined by Royal Mail, no claim for financial loss will be possible. There may be a possibility of claiming consequential loss but proving an amount agreeable to both sides would seem unlikely.

 

Of course, after receipt, banks are not unknown to leave consumer correspondence unshielded in bin bags out in the street - so your additional expense does appear to be an additional needless expense with little - if any - advantage over Recorded Delivery.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...