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which letter to use - partial offer of payment?


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Hi,

 

I've got an offer from Barclaycard to reduce a £20 fee (charged in 2004) to £12. I would like to get the rest, but am not sure which letter to use.

The LBA seems to be geared towards cases were no offer at all has been forthcomming, and so doesn't seem quite right.....

 

thanks.

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