Jump to content


  • Tweets

  • Posts

    • So, not that I am a glutton for punishment, this case is progressing to allocation. Cahoot/Santander have filed their defence. No applications to strike out. Had a letter from the courts today saying it is awaiting allocation.
    • Just an idea, why not have a wind turbine and some solar panels installed and produce your own energy, even get paid to put some back into the national; grid!   I'm happy to pay the water companies for providing clean drinking water direct to my house, otherwise I'd have to go down to the river, collect some water, then cart it back home and then treat it in order for it to be safe to drink.   Same goes for my gas and electric, electrickery is a dark art, I'm not even sure how I'd begin to make that least of all contain it?   And I'm far too lazy to dig into the earths crust to extract my own gas, so I'm happy to fund someone else to have that headache and provide me those resources.
    • the company is parcelbroker.co.uk  some of the problems were caused by brexit over Christmas but there were so many problems it became a comedy of errors! I really just want my phone charges repaid. i contacted EE and they have agreed to repay £30. I think its reasonable for Parcel Broker to pay the other £50. it was never made clear when calling them that it was a premium rate number. They never rang me, I ALWAYS had to ring them..
    • I wouldn't be tipping them off about anything that could be one of a very narrow range of issues with things.
    • We believe this firm has been providing financial services or products in the UK without our authorisation. Find out why to be especially wary of dealing with this unauthorised firm and how to protect yourself from scammers. View the full article
  • Our picks

    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
        • Haha
        • Like
    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 33 replies

Please note that this topic has not had any new posts for the last 4643 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

I wonder if somebody can help me. I purchased a car on finance through Capital bank. I am 3 years into the repayments. I have had a couple of difficulties along the way with keeping up with the repayments. I have received charges some month of over £50. Do you think that I have a case for claiming back the charges. ????

Link to post
Share on other sites

I Claimed my charges back.......... Ask for a statement of all charges. and once you have a total request the payment from them. They first offered half the money. I rejected this and said that I would persue them through the courts. The following week a cheque arrived in the post for the full amount without any arguments !! so go gor it !!! :p

Link to post
Share on other sites

cheers for that guys. Jake44 was you charges through Capital bank. Also I am still making repayments to Capital bank so dont want them to start being funny.

Link to post
Share on other sites

My account was cleared when I collected the charges from them . How long do you still have to pay. ? It shouldn't matter if your account is open or closed they are still charges that you can recover.........

Link to post
Share on other sites

I claimed them about six months ago. The account had been cleared a few months before that............ My charges over the years were £1200 !! and they paid up in full........ :p

Link to post
Share on other sites

Hi

 

Just ask them for a list of all charges to date on account number xxxxxxx

 

It comes back like a statement that lists the charges. Your next letter is in reference to charges from ( date of 1st charge till the last one on the account ) They were quite quick in sending the statement through. Don't know if I was just one of the lucky ones to get a quick pay oit ! good luck and keep me posted.......

Link to post
Share on other sites
  • 2 weeks later...

Now you have a figure send a polite letter requesting the charges that have been made to your account . Guaranteed they will refuse............

That is when you get a bit tougher and state that you will have no further option than to go through the courts to persue your money.... Fingers crossed...

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...