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hello everyone,

 

recently registered on the site,

good to see people getting somewhere with these organisations. I thought that wasn't possible!

i have been looking through the faq's etc trying to get an undersatnding of how this all works...

 

 

cheers

 

jk

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Welcome.

 

You're doing exactly the right thing by reading the FAQs (there's a Step by Step guide here too). You may want to print these out to refer to later

 

Then look at other threads in your bank's forum, so as you know what you can expect to happen

 

You need to spend 2 or 3 days gradually getting your head round everything.

 

There's a lot to take in, but it's time well spent and will ensure that you succeed in your claim without problems

 

When you feel confident that you understand the process and the various stages involved, start a new thread in your bank's forum and post your progress and any questions there

 

Good luck

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