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Mbates vs Natwest (firm)


Mikebates
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Heyas

 

We are pursuing NatWest for bank charges for the firm I joinly own.

 

Sent in the business version letter and received the standard fob off ' we don't believe etc' letter.

 

Small query, the business letter reads as a LBA to me , I presume we just wait 14 days and then money claim? Not sure if the process is different to the consumer one. We did not send a prelim as I just assumed (maybe incorrectly) that the business letter would be a fair start.

 

Should I send another LBA with a schedule or just wait 14 days and use moneyclaim (which is fine as company too?)

 

(Funniest part of the reply was telling us to use the registered address at the bottom of the letter in future, which we had done. Guess Stuart Higley doesn't actually read them anymore, if he exists)!

 

Cheers!

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