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i sent off my first letter asking for 6 years off statement's which would date back to 2000 i recived 2 years worth last week, again i phoned asking for the rest they said they will request them this morning i recived the same statement that they sent me before not the first 4 years, now i sent the first letter to them on the 1st june, no the 40 days are nearly up?

what would you say i should do now? :(

can i ask the to count up and chargers?

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